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Ian,
There’s a few things that could be wrong here, but I’ll need to have a look at the tech info on that particular model to be anywhere close to acurate in a reply. I’ll have a look in the morning and see what I can see.
In the meantime could you be a bit more specific and tell me if any errors or error codes are displayed on the timer at all?
K.
Re: How Do You Get More
The two biggest single factors in this industry are apathy (which I would say is No.1) and fear!
Quite why people are so apathetic I dunno quite honestly but there are many (often accused of being my henchmen :lol:) that most certainly are not, as well as many of the regulars on UKW who do their level best to help both the trade and public alike. The effort does not go un-noticed I can assure you.
As for getting company engineers on, well let’s just say that there’s a few watching UKW. 😉
Getting some to interact and post is No2’s issue, fear. Fear of retribution from their employer and that also affects many of the independents as well as they too are afraid to post anything remotely contentious in case it filters back that they said something out of turn. I have little fear of such things as I always give a fair chance to whoever before shooting my gob off as a general rule and try to get the other side of the story so it’s a balanced view, even if it is my own. Employed engineers often do not have that luxury.
That said one of them has forwarded me a load of Electrolux fault codes and reset procedures for the horrid things I keep seeing asked about here and, the information came from a non-copyrighted source so, in theory, I could just publish them. If I so desired I could do so in a myriad of ways that would keep Lux guessing for months as to where it came from, but I would personally rather that they gave their blessing on such matters and worked with us all to the betterment of the trade as opposed to forcing the information to be underground. But again, this is a fear for independent engineers if they get caught.
What I have seen is both camps pointing something out, often blindingly obvious, leading to a “D’OH!” moment. Stupid things that we forget and we all do it from time to time as we’re not perfect, but that’s great and many times the guys that specialise on a brand or manufacturer are all too good at that. Great I say as it only makes us all the better for it even if it can be embarrassing.
If any engineers are looking for employment or to escape to the side of the good guys then I have offered to mediate on their behalf, that offer stands and will do for good on UKW. The info is confidential and I will advise wherever I can independently. I have already tried to help several people find gainful employment with various employers and it’s a bonus to me personally to see that work out.
The Whirlpool forum was there for a reason and remains there for a reason, I am actually pleased that there’s little chat on it but I take the point.
K.
Re: Homark Oven Spares
It is unlikely that the thermostat is at fault as, in general, they either work or don’t. They’re pretty dumb devices all things considered and when they fail they tend to be either fully on or fully off.
It could be a faulty door seal allowing more heat that is acceptable to escape, it could be that the burner needs cleaning or there could be some other reason for the extended cooking periods. But in short I’d be looking elsewhere for the cause of the problem.
As it’s gas the usual rider applies, for your own safety if you are in any way unsure, get a proffesional CORGI repairer in to resolve the issue.
K.
Re: If Installation Fault Charge User
Well I had an interesting conversation about it this afternoon due to the seeming inability of certain people to explain to kitchen installers how to set the links on a hob terminal block, a nice favourite one that is.
If you re-align the plate/s whilst at a ceramic hob or adjust the ignition candles, alter the simmer setting or anything else remotely needing a screwdriver then I am informed that you are in the clear and the claim will be honoured. 😉
Blocked drain channel, adjust the door seal for excessive condensation etc. etc. but the important part is that it HAS to be on the paperwork!
I just find it sad that so many manufacturers take that line, but for once both Whirlpool and Electrolux both seem to come up trumps.
K.
Re: Fuel Protests
A dire and stark warning sent to me this morning that was written by an analyst on fuels & oil in particular…
2005 Forecast No 1
OIL PRICE CATASTROPHE
It’s no secret the oil price is soaring – for the first time since trading began in New York in 1983, oil futures have passed the $50 per barrel mark. Oil has risen a massive 370{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} in dollar terms in the last six years.
Expensive oil has already been blamed for the sharpest annual increase in the cost of goods leaving the UK in eight years. Figures from the Office of National Statistics showed a 3.1{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} rise in the year to September 2004. And it’s already stoking up prices in the shops, creating a substantial headache for Gordon Brown in the lead-up to next May’s election.
But the thing that makes this situation different from previous oil crises is there is no logical reason for the oil price to stop rising in 2005 – or in fact ever!
The short-term outlook: Right now, the oil market remains stretched tight. A worsening security situation in Nigeria; supply disruptions due to devastating storms in the Gulf of Mexico; questions over Russia’s ability to maintain output; and, of course, continued instability and terrorism in the Middle East are all working together to keep the oil price at record levels. It’s a case of another day, another threat to oil supplies.
The medium-term outlook: The real dilemma is these disruptions are taking place in a global oil system that is already running at full capacity. Even without them, demand is growing – especially in China, India and the US. But there’s simply not enough spare capacity to deal with it. Oil inventories in the US are at 29-year lows. Crude imports to China, the world’s second-largest oil consumer, are growing at 20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} a year – but their current oil stockpile will last just 21 days.
These factors alone are enough to keep oil expensive indefinitely. But when you look at the broader picture the situation is even more serious…
The long-term outlook: All of this is happening with “Peak Oil” looming in the background. Most experts agree that global peak extraction of oil will take place sometime this decade. And geophysicist Kenneth Deffeyes has told New Scientist that he is “99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} confident” that the date of maximum global production will be in 2004 (yes, this year!). Put simply:
Oil at $50 per barrel is alarming enough. But unless there’s a sudden outbreak of world peace… a massive cessation of global growth… and an unprecedented rate of new oil discovery… $50 per barrel will seem like a steal in a year’s time.
And from the AA October’s report reads….
Prices rose this month. Higher Octane rose by 2.3p per litre (10.4p per gallon), Unleaded by 2.1p per litre (9.5p per gallon), Diesel by 2.6p per litre (11.8p per gallon). At Supermarkets Higher Octane rose by 2.6p per litre (11.8p per gallon), Unleaded by 2.2p per litre (10p per gallon), and Diesel by 2.5p per litre (11.3p per gallon).
The national average price for LPG is 38.80p per litre.
Interestingly (in some ways) we now sport the highest diesel prices in Europe at the pump.
Just thought you might like to know this stuff.
K.
Cheers for that Kirk, I’m sure that there may well be some people very interested to hear that little nugget. 😉
K.
Re: Creda Condensair Model 37754 Doesn’t heat
John,
We’re not allowed to specifically tell you how to strip the appliance down all we are allowed to do is give broad advice on the problems and help you along the way. If you have to ask those specific questions I’d strongly suggest that you get one of the guys in to look at the machine for you.
It’s as more for your safety than anything else.
K.
Yeah, at the end of the day, we do it every day on the phone anyway it’s jus that here it’s in print as opposed to being verbal.
Martin’s post about giving advice to the public is suberb I think and sums it up well, hopefully people will read it!
K.
No we have no insurance for it but I don’t think it’s needed either.
We give advice based on the info we should give. The amount of times that it is transgressed in comparison to not being is minute and normally a quick PM or a “you really can’t give that info” is enough to stop it.
I actually agree that the law is an ass in this case but I can see the reasons for it, both in terms of common sense and in terms of protecting the information for commercial reasons.
As said though, I really don’t see it as being a huge problem.
K.
V54E000F4 – PCB/Programmer – £79.00 excl VAT & Carriage. Bear in mind most of the DW PCB’s are easily £100+ + + 😕
Nil stock at present, more due soon.
Didn’t have to dig back through many invoices to get that information. 😉
K.
