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Yep, I thought I had one, part number is 720099300, have you had that yet? It is listed for a 755 Frost Free but IIRC it fitted a multitude of different ones.
The two numbers listed for that model are 546038500 and 546044100 which is really helpful, pin the tail on the donkey is a far easier game to play than tracking down Servis spares at times. 😕
K.
Is that one of the kit ones they sent you? IIRC there was a mod to these at one stage but it’s a while since I’ve looked at them. I’m pretty sure I had one knocking about so I’ll have a look.
K.
Dave will be along to help you with that in the morning no doubt, it should be easy enough. I assume you need the drain pump, not the wash pump?
K.
Okay so I had a spare few minutes and did the icon thing with it, such a sad life I lead. 😕
Anyway it’s done and all I did was take some of the icons I’d made up for the shop module and use them in here as well.
K.
Pat, the problem is getting the boards done and most of us don’t go to component level repairs and, neither do the manufacturers. So to properly warranty the repair for 12 months in order to meet the DASA Code Of Practise as well as the manufacturer’s if you’re an agent we have little option.
I’m not saying it’s not an option at all, just pointing out why we follow that route. 😉
K.
If we put fault finding sheets up they will have to be in some form of protected area as we don’t want the great unwashed getting their grubby mitts on such information. But I guess we could just use a direct download area within the trade forums, that’s the easiest way.
Thanks for the input so far Tony, it is appreciated and nice to see you active on the site.
K.
Yep, just saw it myself. Exactly the same “Franchise” advert as I posted up here so it looks as if it’s pretty much a national affair. It’ll be interesting to see if the campaign actually works, I suspect that it may not produce the results that Merloni are looking for though.
Technics, if that’s Mr Humphries that you’re reffering to, my information is that he’s history at Hotpoint. One of the parties being blamed for losses so I’m told. Not that I’m trying to cheer you up or anything. 😉
Politics, skuldugery, innuendo and a load of back stabbing going on in that camp too by the looks of things, gotta love it! 😆
K.
No Andy, it’s the fact that gas engineers require more training and that costs money as well as that, normally, gas trained engineers are multi-skilled, often covering all three skillsets and therefore command a higher salary.
K.
Now this starts to get really interesting.
That being the case, that both routes are being advertised signifies to me that they’ve not actually reached a desicion on what way to go, something we’ve seen before with Zanussi/Electrolux and again with Candy/Hoover. Look how well those processes went. 🙁
K.
Yeah they forgot to stress too much in that article that you can only get the virus if you accept Bluetooth connections from untrusted sources. It’s a bit of a case of, if you’re a total muppet then you’ll get it. As they said it was more to prove the concept that it could be done, as it’s effectively harmless. That said, this has been expected and predicted for some time.
BTW, LOL@ the signature! 😀
K.
Simple, D&G rate Servis about as highly as we do. 😉
In fairness I saw a document from RETRA insurance and the ONLY appliance that they wouldn’t insure was anything with a “Servis” label on it. I wonder why… ? 😈
K.
Interesting fact came to light in that Brian Moore (s?) who was one of the chief honchos at Merloni Service has defected to Whirlpool as national service manager or a similar capacity. I just bet the Whirlpool agents are over-the-moon chuffed with that little gem of knowledge.
Apparently there has been more shuffling of staff at the top of the Hotpoint/Merloni tree too with rumours abound of financial losses, big ones, like telephone number type losses!
So, to me, it looks as if Merloni are looking for a way to cut costs primarily by using this franchise idea as a vehicle to do that on the service side. But cutting costs in this day and age on service means cutting service levels and the rates that are being mooted here to the franchises isn’t just a reduction in service, it’s the death of it IMO. Most us would probably agree that the cost to call with employed engineers is about £27, to ring the doorbell! Even for a “man & van” it has to be costing about £20, so in effect any of the franchisees, at the payment levels mooted, would be suffering a tremendous loss on every single call.
Will manufacturers ever learn that if the service is cr@p retailers percieve the product as cr@p and simply won’t sell or promote the product?
K.
