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Re: PIK A PAK
Hopefully WTA members ,they have asked to meet myself and Ian within the next couple of weeks to discuss service,I can tell you one thing though ,they are serious about what they do and it is no expense spared.
watch this space …Re: trade qualifications ?
I have done the same course Ally ,Samsung have paid for this round of courses whereas the one I did was Government funded.
The reason that the training suite is Samsung based is because Samsung only want to train their own ASC’s and NO ONE else.
I enquired about funding for independents and was advised although it isn’t impossible ,making it possible may be a bit more involved, in fact the guys from BMET came to the last but one conference ,so there is dialogue happening.
Whilst it’s nice to have the qualification ,Samsung are the only manufacturer that have done it so far.
At present no other manufacturer I work for have stipulated any qualification required to service their products.
Due to no more government skills funding ,the cost for the course itself is a huge amount of money, without taking in to consideration the loss of earnings and the cost of fuel and accommodation etc ,so until someone stipulates otherwise its not financially viable for me to pursue.Re: Update
just a quick update ,they definitely want to use members ,now thrashing out the finer details, interestingly he had been to repaircare et al but didn’t care much for their approach.
Re: Defra – Re-use forum
Just to update ,the next forum is in York and they have asked me to give a presentation from the perspective of the Whitegoods industry with regards to what can we do to prevent appliances entering the waste stream.
also they want us to share our experiences of waste in our sectorRe: Whirlpool int dishwasher ADG7470/1
you may get a better response by posting in the tech enquireies forum
Re: How Much Do You Know About Washing Machines?
Forearmed is Forewarned,If you go in on the front foot then chances are you wont fall over.
As an example I did the soap tech training all those years ago and I learnt a hell of a lot,for instance the one thing that stuck with me was that if you overdose with detergent it actually becomes less efficient,It gave me the confidence to “argue ” with customers,that were adamant that there was something wrong with their machines when in fact it was misuse on their part,the symptoms are often such that you could easily fit parts and go up a blind alley all the while reinforcing the customers(incorrect)assumption there is a fault.
On another note on warranty Jobs we are finding an awful lot of callouts are due to customer misuse/misinterpretation of the handbook.
We try and front load our engineers with as much info as possible including handbooks before they visit a call that way it saves time and money.
Re: Should of got a deposit.
And to think I spent most of Thursday morning explaining at length to someone,why he should use independents to repair his products…
Re: CDA CW195/1 Dishwasher
if its the later wash pump with the heater mounted on the end I have had something similar and yes it was the wash pump,from memory I changed pump and heater
HTH
