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Re: Wiring in a new oven.
In my area there are several working for that kinda money.
I guess they feel £30.00 for 30 minutes work beats minimum wage.
I doubt there carrying the correct skills, knowledge or Insurance, but as Martin points out our industry has very few and little interest in regulations, until something goes wrong.
I refused yesterday to rewire a cooker that was disconnected by a spark, we replaced blown element but the wiring for the oven was shared with a hob through a 40 yr old single cooker point, there was no way I was trying to cram two twin an earth cables into a bakeolite box, plus I only get paid for the element change, so not worth the risk, I passed it back to the client to have installed and got a signed decleration why we did not reinstall.
Re: E-Spares Illegal, Dangerous and Outrageous Claims
I got the same E Mail.
Funny they sell elements at £80 and my local appliance repair shop sells them to customers at £35.00
Ironic.
Re: New Electrolux Washer (Chinese)
Unlikely, but you never know, John Lewis declined the offer to sell this appliance, Currys though jumped far higher than was asked.
Re: New Electrolux Washer (Chinese)
This is the Electrolux ZWG1140M.
Personnally I prefer this design sold as Hintone.
Pretty much the same appliance less a few details requested by Lux group.
Re: New Electrolux Washer (Chinese)
It is built in a factory which is owned (60{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}) by the BSH Bosch/Siemens group.
That factory is producing a lot of appliances for a lot of companies, including LG.
It is state of the art production with very little labour costing, I hear the Electrolux appliance cost including shipping comes in at around 55 Euros per unit, how true that is I cannot guarantee.
Some at Electrolux wanted the sale price down to reflect that, but I guess managment wanted bigger profit margins.
Although it could go the way of BSH when they sold Balay products under the Bosch, Siemens branding and lost some consumer confidence, to the point they talked about rebranding the cheaper end products as VIVA.
I like this appliance, its user features though may cause some client cock ups, such as a self cleaning function and Jeans washes etc.
Shouldn’t be an issue if the client actually read the manuel. 😆
Test programme easy to use and access and repairs seem to be easier, so no excuses for recalls.
Re: Parts only guaranteed for 90 days !!!
Its the part of business I always find annoying.
Call out charge and labour reflects not the job being done or the going rate but what that particular business overheads are.
Why should clients fund bad business.
Re: Call Logging Software
We did look into using Fix Zone, but decided against it.
http://www.fieldengineer.co.uk/cs/fixzone/
System works well and has a good lay out etc.
Re: JTM again!
Its not a vendetta, I’m merely writing points views and opinion in response to comments made by other members.
Re: JTM again!
I was merely comparing the situation between the 2 organisations, it was a sentence, hardly detracting, just comparing them.
As for the fiddling, I stand by my comments, although I haven’t meet all ServiceForce agents enough times to be given such sensitive info to be able to comment all agents are, so that much I will accept and state that not all ServiceForce agents are fiddling.
So we can now return to JTM, I will cease any further comment negative to JTM.
Re: JTM again!
I was under the impression this site was a trade disscussion site and this thread was concerning JTM.
JTM is within our industry and as many other posters have informed this thread concerning there inability to manager there service network proffessionally which has had a detrimental effect on the businesses of its agents.
It would help the industry if the likes of UK whitegoods helped support and backup the guys doin the work on the ground for JTM, I’m only one, many complaints have been written here and its seems to be obvious that there is a serious issue with the way JTM are treating many of its service agents, personnally I believe having spoken to a few peeps that this is done intentionally.
Maybe I’m wrong then.
I have many issues with a lot of Service providers and Manufacturers, we the people who make there crap work again for very little money are constantly made out to be the bad guys when all we are doing is providing them with a get out route.
And we seem to get very little support, there isn’t a single ServiceForce agent around that isn’t fiddling the info they return to Electrolux, this is done because its the only way to make a living from the crap they pay.
The situation is only getting worse, the more its done the more we look bad, one day someone will realise that a workable solution is very easy.
I will keep my comments to myself and people I deal with in the trade, who work with/for JTM and are ServiceForce agents and employees of major groups. :rolls:
Re: JTM again!
I guess JTM can afford to loose agents as there are many willing to step in.
ServiceForce are the same, all the agents have agreed that they should get extra payments for certain jobs, Electrolux response was to go a funk off, stating that the contract clearly states all payments and terms and was acceptable at the time you signed.
Seems the situation is like it or leave.
There time will come. 😉
Re: bounced cheques
I guess I’ll start looking into Merchant services when it gets closer to cheques getting phased out, my payments mainly come from BACS.
Cash I don’t take, honest.
And the rest is Cheque, very few times have I been asked to take a debit or credit card payment.
Re: bounced cheques
kwatt wrote:
Eh?No it doesn’t so far as I am aware unless you have a system that can be exploited, which is why I go nuts over security stuff online.
For actually taking card payments in person the requirements are minimal.
K.
Maybe I’m wrong then, I heard that regulations concerning the details and protection of the clients data etc etc was a reason many small businesses not in retail or internet don’t use Merchant services.
