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Re: Health & Safety at work eh, tell me about it…
This week a range cooker report of Tripping the electric after 10 minutes, recall from a WP contractor.
Appliance had 2, 3 core mains cables coming from the appliance terminal block, one went to the spur outlet, the other (appears to have been disconnected from a supply at some point, as the 3 bear wires had signs of being wired and held with cable clamp)cable was placed through a hole in the cookers rear wall resting near the cooling fan.
As soon as the cooling fan kicked in it would cause the cable to touch the body of the appliance and trip.
Engineer ( I use the term loosely) didn’t spot it, how he didn’t was clarified by the client who confirmed it he was only there a few minutes and told the client her 3 yr old fuse box was the wrong type for her home !!!!!!!
That’s a first and goes into the top 10 of a long list of dangerous appliances missed by our industries so called professionals.
Re: DSG/RepairCare Rate Cuts
No its lack of balls, if your hoping the money from a work provider is going to provide enough for your family in these hard times you’ll need balls and a brain transplant.
The past 4 days I’ve traveled around the South East and West assessing recalls for several brands who passed their work to WP and there own contractors who haven’t bothered to do even the most basic fault finding, never mind safety testing, there are going to be some unpaid bills along with invoices to recoup the cost of exchanged appliances with no faults and issues ranging from user issues to install faults all fully solvable without parts on a first visit.
Re: Gas Safe!
Most systems carry less than 50g of R600, no need to panic the emergency services when doin a regass.
Simply break the stub, loc ring a schrader valve onto fill pipe and of you go, you’ll no if no gas in system when you either fitted a line tap to diagnose pressure or went gun-how breaking stubby
Re: Gas Safe!
I’m confused.
Maybe you need to return here and clarify what you are talking about or what you don’t understand.
Re: Rated People?
Since when has charging money for a service been a con ?
What is the connection to our industry anyway ?
There are no Appliance categories on there.
Re: baumatic
Chinese, poor quality, lots of recalls and next to no technical help.
Just like everyone else.
Re: And the point is…
Give it some time and new builds will start having the whole house controlled literally by the house, everything powered will be controlled by a higher intelligence than its owner to create and energy efficient lifestyle.
Your washer will have access to detergent stored within or near the appliance, removing the need for the client to fill, as clients assume quantities rather than RTFM (Read the Fuc8in Manual) fridges/Washing Machines/cookers/coffee machines being told when/how to run, not by their individual components but by the main frame brain, so no PCB to replace on the appliance itself. The house computer will set the temp in the fridge for you and run it without even needing to think about it.
Having said that with many clients I meet a 1980’s calculator has more intelligence and would likely confuse them.
I’m surprised though that this tech has been so slow to develop, if you look around both commercially and domestically the amount of energy wasted must be greater than the cost to implement.
It may well be the lifestyle for any young child to look forward to in their middle yrs, assuming the tech can be continued. The main stumbling block though is the 20 somethings around today seem to be too thick to even get a career started never mind develop this type of tech or be able to pay/use it. :rotfl:
Re: And the point is…
Reminds me of the time planes where invented, they said they would never catch on.
Today a salesroom has opened in Knightsbridge for clients to purchase a private plane, fully fitted out showroom with mock cabinets full of toys with prices only Arabs find normal.
That will probably die a death too, unless you believe the owner who when interviewed expressed the view that the world is not as financially 888ed as we believe he is simply responding to market pressure.
Personally I cant wait for the day the appliance tells me whats faulty, i can charge a lot to fix it and blame it on the technology when it fails ;).
Re: Wish me luck
Good luck. He is some advice I’ve found useful.
First and foremost it’s about running a business and learning how to bring work to you.If you can’t run a business, comparing it to being employed and doing a few fiddles on the side which frankly is no more than a hobby that makes a bit of money, there two very different entities.
There is nothing wrong with making a bit of cash on the side, but don’t make the mistake of trying to scale up something that won’t scale up.
I was given this bit of advice that has always stuck with me:
This is a real story about Hippies and loaves of bread (yes, true!). Many years ago, a bunch of friends decided to bake some fresh bread and sell it door to door in a nearby ‘posh’ neighborhood. They baked half a dozen or so loaves and went out and sold every one. Flushed with the success of their brush with capitalism, they went out and purchased a load of flour and other ingredients. Working overnight, they produced several dozen loaves. Out they went, and just as their market testing had predicted, they sold six loaves.
If half of your potential clients don’t even slightly wince at your prices, then you are not charging enough.
Expect a few inquiries each week where the person on the phone goes quiet after giving them a rough quote. Clients that always want discounts and always query prices are frequently the ones that are not worth the trouble of supporting. Be wary of the small business mindset that says that every customer is precious – no, some are a pain in the rear and should be dropped.
Too many small businesses are afraid of putting their prices up (yes, even in the current climate) for fear of losing clients.
Think of this example: You run a business that buys widgets for £6 and sells them for £8. 100 customers makes you a profit of £200. Let’s say you decide to compete on price and reduce your prices to £7? Now you need 200 customers to still make that £200. Doubling your customer base is not easy. Instead of this, let’s say you up your prices to £9. You now only need 66 customers to make £200. In other words, a third of your customer base can leave and you still make the same amount.
Remaining customers can benefit from the better service you can give them and you have more time to spend on marketing and other activities beneficial to the business. If you just lose 20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of customers through the price rise then you can bet they were mostly the high maintenance ones that caused the most hassle, paid late, and kept asking for extra discounts. Aim to deliver premium products and service at premium prices.
I wish you well, just remember repairing appliances will now become a smaller part of your working life.
Re: What’s the most stupid things customers say?
Did the OH friends cooker yesterday, “How much do we owe you” says the my wife’s friends husband, just the cost of the parts I used £65.00 I said (cooker hinges and bracket repair for top oven grill element)reply came as “Is it ok if my wife gives it next time they meet for coffee”.
Yeah its not like I’ve called twice, paid for the parts and wasted time on a hardly any point me calling repair to someone we hardly bother with.
Why do people believe repairing appliances is a hobby carried out by people who have nothing else to do in the day but wait for them to call and us to then bend over backwards.
Still waiting for the call for them to arrange to go for coffee, me thinks it’ll happen at the end of the month when they got money to pay the bills and these are people who gave their 9 yr old daughter an ipad for xmas and the 12 yr old son an imac PC.
Arseholes !
Re: Bad Integrated Appliance Installation
She blamed the 2 week wait on me, cheeky cow, its xmas for 888s sake. I doubt she’d have spoiled her manicure doing it herself anyway, one of her comments was “it’s not my fault the filter gets blocked, the machine should be designed better” and the classic one liner “Ive been using washing machines for years, its never happened in any of my machines before”.
Had a laugh when she said she was going to complain to my company about my attitude, told her not to bother my boss has exactly the same attitude, in fact we look identical and when it comes to idiots we share the same beliefs, he’d only place her complaint in file 13, the bin.
Re: Bad Integrated Appliance Installation
The worse ones are when the husbands home, looks at you as if your a 8888head and starts to do it himself while your there, completely ignorant of the explanation you’ve given and thinks he’s better just because he’s older and spent his life in an office bossing people around (one client in particular)
Used to p888 me right off that.
Even more when he tries to use your tools to do it !!!!!
Had one after xmas, tenant waiting 2 weeks for a repair, was a favor for a mate, his rental, dragged his feet plus I was busy. Not spinning reported, found not draining, tenant unable to access filter as the fitter glued the kick board to the lino floor and cut kick board to touch the wall, placing the skirting board in front on both sides. Why glue to the floor when it cannot move until the skirting is removed is beyond me, Luckily I had permission to rip it off. Filter completely blocked.
Tenant had a right go at me for it, I enjoyed giving her a mouth full back, no recourse for my attitude and lack of professionalism. Enjoyed that one 🙂
Re: Bad Integrated Appliance Installation
I miss Spain for this reason, every kitchen built since time began started off with the floor tiles fitted first up to all the walls, when you buy a new property the builder does not fit any units or appliances, only 2nd fix, the purchaser then installs an independent who has no choice but to fit onto the floor. Even new kitchens in old properties always have the floors fitted first, never had an integrated appliance be harder to remove than a free standing beyond the securing screws and decor door.
Re: What’s the most stupid things customers say?
You should have pointed her too the nearest pikey site.
I cringe every time I ask what’s happened to the appliance and get told the faulty component example recently I was told “the motor needs replacing” I respond what makes you believe that “My husband’s had a quick look”, turned out it was a blocked filter in the pump, the husband missed the water inside.
