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Re: Indesit Smart Card Reader
For Pictures and description follow link
and comparison Table
Re: Bosch wfb2000 no mt problem
Thanks very much to all for your help.
Going back tomorrow, armed with your advice and a steely resolve to sort this one out once and for all.
5p sss watch out 😡 Im gonna getya 👿Re: Bosch WFF2000 Rinse Hold Light Fault
Thanks Martin
Problem seems to have resolved itself somehow.
Cust rang to cancel my visit saying machine is behaving? (With new pump)Re: Bosch WFF2000 Rinse Hold Light Fault
Thats what I thought but have fitted new pump and still getting same result. 😕
Have checked customer is definitly not doing anything different than usual, never uses rinse hold, no partial blockages anywhere?
Re: Is the end of our world nigh..?
Madmac
Look at it from a customers point of view..The choice of domestic appliance in most large electricals is overwhelming and confusing..
For the average householder swapping a washing machine is a major upheavel, regardless of price, because of Plumbing, ripping of the lino, waiting in for delivery etc. etc
A fast well stocked (thanks martin) efficient repairman will have the machine up and running before cust has had time to flip through the argos catalouge
and its your job to remind your customers constantly of the above
and be careful of self fulfilling prophecies :rolls:Re: creda t632cw condenser dryer
Turned out to be the push switch (start) on this one.
It was on its way out, working with a good hard push but only just.
In stock at my local spares shop, job jobbed!Re: To Charge or not to charge – that is the question
My question was a hypothetical one, more of a survey of what others do than a request for help in what to do.
I think it is essential to charge for every visit. Also important to remember that if you are charging, for example £45 for a visit plus parts you are still on average 50{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} cheaper than the average manufacturer service. Is your service 50{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} inferior ? I don’t think so.
I do vary my charges though, not means testing, just common sense, all my work is within a 5 mile radius, I rarely travel more than a mile between jobs and if an o.a.p (not as the celebs in get me out of the jungle suggested an acronym for Old Angry Person ) can’t see the programmed dial properly, I am just as likely to charge him/her £5 or less and stick a bit of Day-Glo tape on the facia to help him/her choose the right prog. Great PR!
As regards the disclaimer, in the case of a no fault found on a leak, I explain that I have not repaired the machine as no fault has been found to repair. I go on to make it clear that as no fault has been uncovered then the machine must not be left alone during a cycle as the fault could re-occur at any time.
Also somebody who has to pay a team of engineers and keep them on the road surely has to charge for every call, not so essential for the engineer working in a small community on his own, who might be bumping into his customers down the pub or at the shops every day. Horses for courses.
I think a lot of the debate here about what is ethical, what is right etc. just goes to show you how lucky our customers are, all posters in this thread and throughout the trade forums have displayed integrity in their dealings with customers. Surely that integrity alone is worth the charges we have to make to cover our costs.
Re: Supplier of new machines
These are right on your doorstep.
Family business supplying trade based in Heywood 01706 366663
NeilRe: creda t632cw condenser dryer
Ted
did you sort this one out?
Got the same problem, checked all usual door micro, start button etc.No obvios damage to pcb?
Neil
Re: Supplier of new machines
http://www.leakerdirect.co.uk/contacts/contacts.asp
Neil
oops, crossed wires there bazza. I meant to ask peeler what area he operated in.
