Forum Replies Created
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Posts
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Re: beko seal
Its possible to change but a bit of a pig!
Needs to have been switched off and at room temperature to give you a fighting chance.Also if its more than a few years the plastic is to brittle and your be wasting your time!
I’d go for the door every time………Pinky
Re: Smeg DWI612C D/W pump spasms
We’ve three in the last week.Dispenser coil o/c.
The same as you Tony as soon as the dispenser is energised it remains so.
Pcb and dispenser.SortedPinky
Re: Call screening?
Dont think there is a definitive answer to this problem.
If a customer reports a broken handle our receptionists flags the call and the details are checked and parts ordered if required.
Still doesnt always work.Customers can be seriously dense!
Also we deal with a high persentage of ethnic customers where the language barrier can be a real problem.
A call earlier last week sums it up.Customer reported fridge door seal faulty on an lg fridge.Gave model no’s.Excellent,we’ll order the part and contact you when its in.
Engineer goes this week.Appliance was a w/pl fridge still within warr!
On examining the ins doc it was found the customer was paying for a policy on an appliance she did’nt have.Yep thats our public!!Pinky
Re: DIPLOMAT APL 8332 DISHWASHER SPLIT HOSE, HELP ME!!!!!!
You will need a new pump.Not avaliable seperatley.Common fault on badged w/pl and diplomat.
The askoll type were superceeded but in saying that the last one we had was an askoll againPinky
Re: samsung
Connections are your best bet.Stock most bits although quite pricey.Directly from samsung is your other option.Depends on how much you are going to order its not differcult to set up an account..
Pinky
Re: buying a van
Contract hire was not for me as you have mileage restrictions.Lease finance is subsituted by citreon but the van is ultimately yours.If its a heap of junk at the end of the term its your loss but with this deal you pay £1400 and its your van.Lets face it its got to be in a pretty poor condition not to be worth that.Also when your vans sign written it does look to good if its a heap!
Pinky
Re: buying a van
IT was a local dealer.Went to see him at the begining of the year after looking on the net.Took along the net prices and he matched them no problem.I was prepared to pay abit more for the local service to be tbh but he much everthing and more.
At the time what he offered as a pt/x wasn’t enough but he said come back anytime and he could always do a deal.I did and true to his word he did.I didn’t even have to lure him with fact we would need another van in a few months.
He was the only dealer who ever mentioned lease finance.No mileage restrictions which is what put me off b4.
PinkyRe: buying a van
Ive just p/x one of of vauxhall combo’s.Hasn’t been the best van.Two engine rebuilds under warranty.So with 100K coming up on the clock thought it was time to get rid of it.
This time weve opted to finance lease.No real deposit.Over a four year term which you can get out of early without much fuss.4 year roadside recovery and they pay the road tax.After the 4years you pay £1200 if you want to keep it or you can p/x and start again.
The full cost of finance can be claimed back.
Have decided on a citreon belingo because it comes with 100k or 3yr warr.Because we cover alot of miles we always go over the 60k warr given on most vans inside 2yrs.
2.0hdi with air con,abs,electric mirrows/windows/cd player/remote c/l and tom tom thrown in.I know we look after our guys.
This was all standard on the enterprise edition all bar the air con.
£48p/w plus vat.
Seemed like a blinding deal if you take in to account depreciation,once you hit 100k you vans worth nothing..PINKY
Re: Whirlpool d/w DWF415S (854541515760)
Sounds like the pressure switch is gunged up.Some times if you take it out and clean it will be ok.Otherwise a new switch is req. pt 481227128407
Pinky
Re: Beko WMA 10W
Had loads of timer faults on this whole range,most just advance on there own.Motor with earth faults is another favourite and just to confuse you the module is another common one to fail.
If its just out of warranty the bearing are not going to be far behind that lot.Assuming the tubs weight bolts dont shear off!
Oh yes madam,quality m/c this.Just what you’d expect for £159Pinky………
Re: smeg p662 hob
Thanks Dave.IT’s definately the right model number,checked it myself.Only about 2-3years old.My gut feeling was there nothing wrong.The customer was prompted to call us when she melted one of the indicator lenses and just wanted a rant about the fact the weren’t heat resistant.
PinkyRe: Bosch WFF2001GB/01
I’d be inclined to check the pressure system and the anti syphon box for blockages.Knackered pumps also give this fault.
Would agree its probably the valve but giving it the once over you know its a done job and you wont get called back two weeks later with the customer saying its the same fault.Regardless which led flashes.
Sure you know all that Jim but i like to reply to a post now and then instead of just posting them!!Also its makes my 15year stint at bsh seem sort of worth while!Pinky
Re: homark parts
X serve seem to be handling homark spares now. 08705143099. good luck though.only seem to be able to help if its a ring element!!
Re: The definitive answer.Who makes what??
Dave has helped me out many times Martin.I would agree he is a wealth of knowledge but you no how it is.Time is always of the essence.I dont really like relying on on information where you email them then they email back and so it goes on.
As you well no customers wont to know now!!One or two jobs a week are okay like this but its getting to the stage of two a day.Oh well it was just wishfull thinking i suppose.mmmmMany thanks for your infoPINKY
