Forum Replies Created
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Posts
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Re: LG washing machine Rotors & Stators + Hall Sensor
QUICK FIX wrote:could still be pcb have had that b4
Thanks Quick Fix
Had never given the PCB a single thought!
TM
Re: Fischer & Paykel Dishwasher DD603H And others
Thanks very much for all you help John.
The Open Circuit Heater, I replaced that (was blown thermal fuse section). Still dead.
The Link arm I have on for tomorrow. Is there just one link arm on a double drawer?
I found this video helpful as I went through the instructions it was a bit confusing.
Video: http://vimeo.com/7223645
Thanks once again.
TM
Re: Beko WME7227 WME8227 Laundry Range Carbon/Motor Failure
1st One.
Wrong motor supplied by CDSL.
And I did not check for any differences. Even if I had seen a different part number, I would have assumed it was a supersession or modified / supplemented part.
2nd One……
On for today.
Off to Sunny High Peak!
TM
Re: Call Handling Software Packages
Thanks K,
I will post any further replies on that Topic.
I missed that one. Maybe I should try to spend some to spend more time here!.
TM
Re: rapport
kwatt wrote:Sudeep mentioned something to me about the Mac and the htaccess file, which might require a change, but I can’t recall.
I’ll try to find out what it was.
K.
Thanks, Pity can’t post you a screen print.
TM
Re: rapport
Hello K
I have set it all up on a mac
Installed xampp
Had to reboot to change “root”
Got Apache all secure….
Now when I type “localhost” we go to http://localhost/xampp/
Been at it for a while, need to sleep and then do some more reading.
TM
Re: Problem!
kwatt wrote:There will be a couple of systems at the meeting next month, it may be worth popping along and looking at the alternatives “in the flesh” as it were.
Whatever you do, I wouldn’t make a rash decision before you look at the various alternatives that are about. It can be an expensive and, painful mistake.
We use Fixzone for now but I find it too complex, cluttered and at times just plain silly to use. It’s also not even remotely pretty, but then few field service handling systems are. Very inelegant IMO with little thought put into design for the user as such as many actually make it a schlep to take a call quickly.
Bear in mind costs as well and how you want to use the system.
For example, with Fixzone, if I want to use another terminal it’s an extra, I can’t recall the cost exactly offhand but I think it’s about another £80 a month. That’s on top of the £173 a month for the basic system. It soon racks up.
But you will find that’s actually not unusual in the arena.
Servicebase seems to be fairly popular and seemingly cheaper as well. How good it is I don’t know, I’ve not used it.
The Gresham system (as I call it) seems to be mostly used by SF engineers and, if it’s anything like it used to be, it’s not exactly brilliant.
Then you’re into the newer cloud based systems that I refuse to trust. I don’t like all my data being dependent on someone else’s server (what happens if they o bust) and dependent on a net connection.
The reason I say be very careful is that once you go down this path your business is almost entirely dependent on your call software. So it has to do the job and be dependable.
But I’d say, get along to the February meeting and talk to the guys to see what they all use and do. Some of the stuff that some of the guys have come up with is brilliant but getting them to type it out on here as, it is an involved conversation, would be difficult for some. Having a chat about it, no issue.
K.
I have been waiting and waiting and waiting for some new “easy” Software.As I may have mentioned before, we used to use ServiceBase (DOS).
But it will only work up-to Windows 98/ME
We changed to ServiceBase 2000 some time ago and I really do dislike it..
*Complex
*Takes an age to put in a call
*Takes an even longer age to update a call
*Fussy
*Messy
*Just not Intuitive in any wayI would love to get hold of a laptop and just put DOS on and get PC Controls to load the Original Service base on it.
Or…………………….
Something new, windows based, portable and easy.
(Holds breath a bit longer)
:rolls:
TM
Re: Beko WME7227 WME8227 Laundry Range Carbon/Motor Failure
Thanks folks
I have one on today and one tomorrow
I will let you know!
TM
Re: Beko WME7227 WME8227 Laundry Range Carbon/Motor Failure
Going back to one in the morning.
Will see what I can find.
Spoke with the customer today and she said it sounds like it is trying (but that could be the pump running!).
Thanks for the reply.
TM
Re: Samsung American style f/freezer RSH1DBRS failed after p
Rograbbit wrote:Samsung been today. They say it is the compressor, although he cannot fit. I think they must have seperate system engineers. £300.00 to fit. Only three months guarantee on compressors!
He told the customer to mention trading standards, they are obviously having a few issues.
He did also mention, which i’m sure you guys are aware, that he is going to a lot of these appliances that have been installed by currys, where the earth wires that I presume pass through a loom through the door, are not being connected in the right place. This causes the icemaker to fail. Just thought it was worth a mention.
Hope to meet some of you on Friday in Coventry.What’s going on in Coventry?
TM
Re: Samsung American style f/freezer RSH1DBRS failed after p
Hello,
Was it a power cut?
Or has a short developed between the heater and the fridge evaporator?. This could have blown a hole in it.
Quite common on the RSH1 is that the fridge evaporator develops a slight leak. The system can just about hold (without the customer noticing the temp rise) the cabinet temperatures on low gas.
But if there is a power cut and the system was low on gas, the unit will not recover.
It is possible as r600 suggested. That if the evap has leaked, the compressor oil may be acidic. That means the compressor will be shot too.
Only way is to replace both the compressor and the leaking evap. Something I understand Samsung do not get involved with. I am told they don’t even change the evaporator, even if the oil is not acidic. I do and I dont use lockring.
HTH
TM
