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Re: NAC (ADVERT THREAD: IGNORE IT)
jamieparrie wrote:
lee8 you bore me.wont come see us as you threatened but spout off on here.I needed your address to confirm a few things and pass onto others.
such a big man.
Nothing to do with it, ethics could be an issue in the future.
Sent from my GT-N7000 using Tapatalk 2Re: NAC (ADVERT THREAD: IGNORE IT)
jamieparrie wrote:i can answer that by myself as i did pages ago.tradebook and national appliance care are too diffrent things.they are the same company but tradebook is a directory and im not on it as yet as i havent got round to joining it.national appliance care is where they pass work that they get in their office.nothing to do wit directory site or tradebook website.completely different.what is so hard for you to understand that?.its like this forums and ise make.same person diferent things.
you are hard work martin lolol
lee8 you bore me.wont come see us as you threatened but spout off on here.such a big man.also like i said ages ago,why ask questions to me here if you want me to shut up?.someone just grow a pair and ring them direct?.
jamie (and not ex director jamie lool)From the above it appears your dyslexia has been amazingly cured!
I am now left wondering which Jamie is now posting or cutting and pasting on this thread!
Jackal
Re: NAC (ADVERT THREAD: IGNORE IT)
Jackal wrote:
From the above it appears your dyslexia has been amazingly cured!
I am now left wondering which Jamie is now posting or cutting and pasting on this thread!
Jackal
:rolls: same old tripe :rolls:
Re: NAC (ADVERT THREAD: IGNORE IT)
Same old argumentative poster just like he was in the 0800 Thread.
Jackal
Re: NAC (ADVERT THREAD: IGNORE IT)
Guess he just likes reading his own repeats.
Sent from my GT-N7000 using Tapatalk 2
Re: NAC (ADVERT THREAD: IGNORE IT)
Hi all.
My name is John Cohen. I am head of Marketing for National Appliance Care. I have been with what we will call NAC for just over 3 Months and I have previously worked with Merloni (Hotpoint / Indesit) and Electrolux so my background is sound and well experienced.
I have read this thread over and I’d like to confirm the following:
1. National Appliance Care do in fact supply many engineers with pre qualified, pre booked and quoted repairs starting at £49 Plus parts. Other rates are £55, £65 & £75 + Parts (And VAT if the engineer is VAT Registered).
2. National Appliance Care are very, very good with advertising and marketing. They produce fantastic results for engineers that like to get jobs booked, at good rates with part profits separately from any contracts they do.
3. National Appliance Care have been approached by manufacturers of appliances with a view to carrying out ‘Second Tier’ emergency calls for their customers that have been let down by the ‘First Tier’ company. Basically, a case of ‘we are in the poop, please sort within days and we will pay a premium. These talks are on going and some might be agreed, others might not. More to say about this in time so please do not question me too deeply about this point.
At the end of the day, opinions will be varied. Some might want and love what we do, others might not like what we do and will not want to be a part of our network and that’s fine but my personal view is that people shouldn’t knock new ideas until they’ve tried them.
My mobile number is available for anyone to call, just send an email to johncohen@nationalappliancecare.co.uk and I’ll either call you or give you my number.
Kind Regards
John Cohen
National Appliance CareRe: NAC (ADVERT THREAD: IGNORE IT)
Minimum £49 per job of which you take £20 ‘commission’ for a “2nd tier” “emergency” clean-up after a 1st tier letdown is a far from tempting work opportunity.:(
Re: NAC (ADVERT THREAD: IGNORE IT)
Hi John,
Perhaps you’d be better to get up to speed on this one as well…
the-rumour-mill/national-home-service-nhs-t80391.html
My personal view is that companies that operate in this manner are just trying to cream a living from the hard work of the engineers, preying on their gullibility level to support you sat in the middle.
You might get that I personally abhor this sort of operation which is just the same thing as Kelkoo, Pricerunner, Rated People, Checkatrade and countless others. As like those, you will only promote the products or services that will pay your set bounty, in this case £20 per call, which is stupidly high for this industry even on your top tier price.
All I see business models like this doing is sucking what little profit may be left in this and other industries out of it and if it all went your way, you’d kill the businesses that you want to work for you. Not a very good business plan IMO.
As for manufacturer work, any of them that signed up to this would be off their rockers. There are plenty other options that are a lot cheaper, if not completely free, with far better cover out there.
So there you go, an alternative point of view.
But this sort of business is a bit like suicide in terms of being a new idea to my thinking and, I have no desire to try that either in order to ascertain whether I like it or not.
K.
Re: NAC (ADVERT THREAD: IGNORE IT)
Personally I wouldn’t take my toolkit off my van for less than £30
I can kind of see why some may be interested if their work level was very low but certainly not for me
Sent from my iPad using Tapatalk HDRe: NAC (ADVERT THREAD: IGNORE IT)
Hi Martin,
Thank you for your comments. Ok, let me explain. ‘A’ Manufacturer has been let down severely by a current service provider. So, currently, they have 1 option currently… Put the fire out. That’s it.
What if there were a provider out there that offered pretty much immediate customer visit, re-diagnosis and actually cared about the repair being completed? This is where we come in. We could request a next day visit in these circumstances with probably all our current service providers. Obviously with demand, there will be a fee. ANY Engineer we send to one of these calls we would not send for less than £50. So we do not exploit, we do not take advantage, we simply capitalise on other Service Providers failings.
As for the other thread that kwatt recommends reading, they are completely different to National Appliance Care. Completely different kettle of fish and in my opinion cannot be compared.
Kind Regards
John Cohen
Re: NAC (ADVERT THREAD: IGNORE IT)
A picture says…
Sorry John but you’re just not getting this at all.
All these services are similar to others already provide and, the road you’re not purporting to be going down is no different yet again to any other service provider, JTM, Repaircare, NESN etc irrespective of what you might think, they are the same basic principal.
We also have no idea how financially sound the business is or anything and, given what’s been said I have zero confidence and I’m pretty sure I won’t be alone in that sentiment either. In light of bankruptcies and recent scams by other companies you are unlikely to receive any quarter in that regard. The guys cannot afford to lose more money, pure and simple.
Seems to me that it’s all a bit haphazard, you want to be a service provider, maybe. You want to be a Checkatrade, NHS or whatever competitor, perhaps. You start going after consumers, now it’s commercial clients or is that perhaps just the carrot that your dangling to get people to sign up on a false premise?
I am sure that you can understand reservation given that you have no experience in the arena, no network of repairers, no financial backing and I can’t see why any major manufacturer would look at using a company that lacked in those basic areas.
You want to be different but aren’t really demonstrating that you are any different at all. All the while ending up all over the place with no real focus.
What was it you did at Indesit or Electrolux, was it a service background?
K.
Re: NAC (ADVERT THREAD: IGNORE IT)
Obviously with demand, there will be a fee. ANY Engineer we send to one of these calls we would not send for less than £50. So we do not exploit, we do not take advantage, we simply capitalise on other Service Providers failings.
So you are paying the engineer £50 AFTER the £20 commission has been paid ? so the manufacturer is paying £70.
OR
Your paying the engineer £50 then the engineer pays you £20 so in actual fact the engineer gets paid £30 for probably a 2 visit job ?
Just want to clarify
Bryan
Re: NAC (ADVERT THREAD: IGNORE IT)
No indie will make money from this, only the owners of NAC. But as always there will be a few indies that will kid themselves that it will work and that they will make money from it. As Ken would say, go knock yourself out. as for me not a chance would I part with a brass farthing for them, let alone £20!!!!!!!
Re: NAC (ADVERT THREAD: IGNORE IT)
NationalAppCare wrote:Obviously with demand, there will be a fee. ANY Engineer we send to one of these calls we would not send for less than £50.
John, there’s an error to start with as you quote your referral customer just £49. Your 2nd tier engineer expected to take on that next day service then for just £29….really?
But then you say ….
NAC wrote:You charge YOUR customers as per your own operating procedures
So in effect from the point your 2nd tier agent ‘accepts’ the ‘lead’ you don’t give a monkeys as to what this guy charges as long as he sends you the 20 quid.
Is that how it really works in essence!
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