Forum Replies Created
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Re: More work than i can handle now!!
Exactly the same, now advertising for another engineer, may need 2 if trends continue. We needed another eng before this kicked in, and another I should be able to absorb. I know 2 swallows don’t make a Summer, but this is a repeat of 1991/1992
Alex.
Re: Zan and Bendix wiring
DST 1249644004 is the correct part number, 2 in stock at Distriparts.
Alex
Re: Unhealthy pastime?
I remember the old Electrolux floorcare strap-line……
“Nothing sucks like an Electrolux”
Strangely it didn’t last.
Alex
Re: Antonio Merloni/MFI/ISDAL
ISDA, Difficult one on 1st looking at it. I’m surprised he asked permission to top up the system? I would have thought he would have identified the cause/leak, sorted that, then gone ahead with it? Due to the combustible nature, my guys won’t top up a S.O.G. if not a brand new, or recently had system work if there is no visible signs of a leak.
It looks like a case of this is how the cookie crumbles. Sh*t happens. Best thing he can do is pass everything to his insurers and ask them if they can get the cause investigated, the insurers do their best to appoint the blame to the right party as it is in their interest as well as the client’s. If they feel it is a product failure, they will try & counter-claim from the makers.
I do agree regards the way ISDA seems to have dismissed the affair, even if only morally, ISDA could have at least arranged an uplift of the product, and an independent inspection & pass the cost on accordingly.
Comment from R600 is applicable on this one I think, he is the most experienced with both the refrigerant, and ISDA.
The MFI thing, several of us are trying to point people in the right direction, they Won’t get paid historically, and we all know it will happen again very soon. I think what it is, they are hoping to recoup some losses from them by other means over time, they won’t get the chance I feel, and will probably exacerbate the debt. If they have little or nothing else to do, and MFI were a significant part of their operation, then I can understand them clutching at straws; but like Yourself and one or two others, we are realists.
Difficult times and it is the smaller agencies that are going to suffer in this “crisis” which is fuelled mainly by the press.
Here’s the stupid thing, I’m still looking for another engineer, at least there are some out there, but not in my area.
Alex
Re: Soveriegn next?
BobHope wrote:sorry Alex for not making that very clear,
but if CDSL are looking after the account the agents should get paid.
Bob.I would imagine so, that is why they take out insurance.
Alex
Re: Soveriegn next?
Oh dear, another one bites the dust?
I didn’t see the relevance in the previous posting regards the link until I hit this one… http://www.sovereignappliances.com
Looks like Connect may well joining the brotherhood of those of us caught out otherwise by the likes of MFI etc.
Alex
Re: Soveriegn next?
Yes I’ve just had that, but they are traditionally difficult to deal with though, rejecting claims at a whim.
So they may still be alive & kicking, time will tell.
Alex
Re: MFI
D&G will not be interested in any calls that are in year 1. If the jobs relate to insured products beyond 12 months, no problem. Just invoice the insurers direct at the MFI rate, and as long as you have insurance policy details and the name & address agree, no problem. If you are not a D&G agent, and you have the odd D&G call, speak to Maria Abbott at D&G and she will see if they have paid MFI, if not she may agree to pay you as a temporary agent.
Fortunately I have always billed all insurers direct, which in effect has reduced the laibility.
As you say AIG has come out smelling of roses, they too settled with me in full this week, and they signed the cheque. However in ALL cases now with insurance, I am not continuing MFI calls, I want them to be swamped with the insured customers to deal with as well.
This week we have been doing calls on a pay & claim basis for those that want it, but to be honest we have encouraged the customers to go back to MFI.
Regards payments due to them, I was on 60 days, and I last paid on the 12th August up to 13th July, just as well as I’d got the vibes from this site, and slowed things down on purpose.
I will not entertain an MFI call under any circumstances as once bitten, twice shy. I have no intention of adding to the debt, and it will increase, or this will happen again in a few weeks/months.
I have cut my losses.
Alex
Re: MFI Turmoil
If you read the letter from Kroll dated 20 Oct they make it clear in paragraph 4 “Goods sold & delivered by the Company after our appointment must be paid in full, and no right of set off exists against any sums due to you by the Company prior to our appointment”.
Therefore I hope I can safely assume we are not liable to settle any amount we owe MFI off my purchase ledger, despite not being paid by MFI regards the work carried out prior to the administrators being called in.
What gets me is, on Thursday 9th Oct I was assured by MFI there was no problem, then I get a letter on Monday 13th October dated 8th october from Kroll.
As per the postings as above regards the new “Company” Where is the work going to be coming from? They are closing stores, they have sullied their own reputation, and with the slow down in consumer spending and Christmas on the horizon, they won’t last 3 months. Then it will be history repeating itself.
Alex
Re: MFI Turmoil
I had an e-mail late yesterday from MFI asking regards the status of a call where parts were ordered.
I E-Mailed back, “Why do you think we haven’t completed this call? When youv’e worked it out, let me know”
Signed it: Alex Reed Sedgemoor Domestic Appliances (A Small Family Business)
Re: Servis UK (Antonio Merloni) Bust!?
Thanks Ken.
This is what I was getting at in the previous page. The MFI agents including myself has been fed a few promises etc in the last month, and look what has happened.
Just be careful lads, you are already chasing payment, and you may well increase your liability if you carry out further work.
Choice is yours I know.
Alex
Re: Servis UK (Antonio Merloni) Bust!?
I know I’m not qualified to say anything as I don’t do the above work. However they way I read the postings to date, would I be right in assuming not many of you are MFI agents, because I’m sure that those who are will not be going any further regards the Servis work.
Just an observation.
Alex
Re: Servis UK (Antonio Merloni) Bust!?
We have traditionally billed insurance companies regards any insured work no matter who has passed the call.
For example, MFI whether D&G, AON or AIG, same with Smeg appliances.
When we were GB Dar agents (briefly) same as above.
Regards who does the customer claim from; if you have already submitted invoices to a company that is in administration who are being paid by a 3rd party such as an insurer, it gets difficult. You can however claim from the consumer and advise them that they need to seek reimbursement from the administrators.
If you have submitted to the work provider rather than the insurer, if you quote the policy number to the insurance company they can advise if they have paid out and when. Hopefully they may permit you to then invoice direct. Don’t hold your breath though.
Alex
Re: MFI Kroll
I agree with Flipper, they have closed 2 of the 3 stores in my area, and they have their own engineer that covers Weston S Mare, Taunton & Bridgwater, the 3 most populated areas, and next to the motorway. All we get from them is the remote areas, so there is no point in me taking them back on board.
Also I read somewhere in here about the Christmas build up, and sure enough they won’t sell many new kitchens before the January sales, and they will need all the revenue they can get now!
There is no way we will do a call for them at present, and I doubt if ever again. I am however encouraged by Jonah’s posting regards where they indicated they were paying some time ago, yet the money failed to hit the bank. I’m hoping that we can contra the lot, and then I’ll take the losses, but in reality that will not happen.
Sorry if was taking this away from the ethos of the Trade Association, as that is what this section is about.
Can we as a group work collectively, and us being an association be able to perhaps seek advice and see if there is anything that can be done to mitigate our loss? In particular regards our purchases and if indeed we are only liable for goods received after the involvement of Kroll as from 06/10
Alex
