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Re: I hate credit card companies
I had that all the time with MBNA.
Phoned them up one one occasion and they would not budge. So went on line, paid up the amount due & then phoned them & closed the account. Got my timing a bit wrong because they still charged me for the few days between the last statement and my closing the account, including the 3
days it took them to “switch” me off.Moved across to the same bank that do my business banking, they know they have too much to lose if they mess me about, and I’m quite good at haggling with them.
Now when MBNA reps try & collar me at Airports my missus drags me to the other side of the complex otherwise I will have a go at them.
Alex
Re: New Year Resolutions?
Mine was to take some time out, delegate more & reduce my golf handicap in the process.
This is how I went about it….
Or rather, this is where it fell apart….One of the office staff announced she needed to go part time, another (being my other half) with my encouragement reduced her days. No problem I thought, there is still some time left for me, then I had to sack someone from the office, (Spares dept). Day off per week I used to enjoy, gone. Quick 9 holes just as it was getting light, then straight into work, gone.
Just to ensure that the whole idea was utter folly I developed a frozen right shoulder, and I’ve been told after several injections & manipulation from a chiropractor, that I may not be right for 2 years. I cannot lift my arm above shoulder height, reach my back pocket or straighten the arm to reprogramme the sat-nav etc. Fortunately the car is an auto, so I can drive one handed. Driving me mad!! Oh, and I’m supposed to rest the offending shoulder. Oh yeah!!
Alex
Re: Zanussi Fridge-Freezer Fault
No timer on these, all controlled by electronic modules with sensors.
Suspect the sensors may be at fault.
Alex
Re: Urgent help on Kelvinator Fridge Freezer needed!!
Don’t suppose it is in a cold room or the garage? If so you need to gen yourself up on the vaguaries of these things in the refigeration help pages.
Alex
Re: Zanussi Cooker Hood – IH6013F
No longer available, we used the last of our stock about 5 years ago, and they were obsolete then.
Sorry
Re: hoover
suedehead1 wrote: the majority of beko machines i see are lucky still to be working after a year. and most of them the motors went on fire (not just burnt out).
hoovers 5 years parts guarantee mean they can still be going after 5 years that wont happen with a beko.We are agents for Beko, we see them in year-1 under guarantee, and following that under various insurances.
In the last 5 years I doubt if we have fitted as many as 5 motors. We are yet to see one “catch fire”. Tubs & front weights can be a problem, clothes catching on the door seal, the odd module, and that is about it. 70{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of visits we make are no fault.
Alex
Re: Upsetting WP’s
kwatt wrote:So I was thinking, IIRC ISDAL pay about £38 for a Candy call.
K.They pay me nothing for a Candy call, simply because I will not do it. We weren’t good enough in 1999, so why should we be any better now?
Jongerpuss, your, up, go, stick, work, your. Rearrange those words and there you have it.
Alex
Re: Yellow Pages
Just had this year’s rep back in, produced some pretty pictures, something I told him not to bother with.
Every year they looked at my advert, and proceded to berate the picture I had, telling me it was not very good, yet his predecessor done just that the year before, it would be them that produces it, and they used to charge artwork for the priviledge.
I told him he was wasting his time, and elected for 2 bold minimum displays @ £98 each, and my free line. Sent him off with a flea in his ear.
I’m sure I can justify the saving, and next year I shall know.
Alex
Re: Baubles
We are a bit of a closed community in here, and can I just remind everyone if you go back over this thread I did make mention that I beg to differ regards the statement that was put out in the Rumour Mill. In fact I lauded the point that it had evaporated.
Notwithstanding that point, and being of the mind that I did not endorse the statement, I thought it prudent to say so, and it looks like I got away with it! In fact I submitted 2 postings, and I’m pleased to say I was never taken to task. There lives healthy debate and respect for other people’s opinions and ideals, long may that prevail.
I doubt if any harm had been done, but strangely this debate seems to be getting lost in personal matters. I can see however that we could foster bad feelings among us as a group, please don’t let that happen. Not for me to say mind, as I expect there has been traffic I’m not party to, and perhaps I’m not qualified to comment. But looking at this in a detached manner, it looks like some things may be rubbing too close to the bone.
Can I just reiterate my view that we as a group need to command a bit of credence at times, regretfully that may mean prostituting ourselves and being a little circumspect? However there is fun to be had at having the odd pop at the outside word, but is it necessary for us to be snapping away at each other in here.
In the words of Marriott Edgar, “There was no wrecks… nobody drownded”
Can we leave it that way & move on.
Alex
Re: No nice way to put it…
I just have feeeling as I said earlier, the bailiffs will arrive, and there will be no seizeable assets. All owned by DAR Rotherham Ltd, Bridie or by a ghost who he has kept back just in case. I wonder if he has property in Spain?
Something tells me in the whole scheme of things he saw this as a posibility & likely to happen; so before he was tumbled, ring-fenced himself nicely.
He done some of Her Majesty’s before and wore a uniform with bell bottoms, if this comes off, more Her Majesty’s this time with arrows on his suit.
Wait & See.
Alex
Re: WTA Certificate even?
I don’t see why not, no trouble to produce. Something to add with RETRA, DASA CORGI (et-al) above our trade counter.
Looking at Martin’s I might not qualify though, I moved out of Hampshire in 1961.
Seriously yes please!
Alex
Re: Baubles
Penguin45 wrote:Just what has the WTA to do with any of this?
The WTA will represent an agreed position proposed by the Council for the benefit of the membership.
UKW is the usual freewheeling anarchistic seething cauldron it always has been and long may it continue to be.
I don’t see the connection……. Unless it’s that Ken is both site owner here and a member of the WTA council.
Chris.Correct me if I’m wrong, but UKW & the fledgling TA in the eyes of work providers, manufacturers and insurers are one and the same. They won’t stop and even attempt to differentiate, and therefore they may not be happy sharing a platform.
Those bodies will not look any further than that; they will just see that an organisation that is there for the benefit of the trade as a whole, who have rightly pointed out a few wrongs, are now developing a trade association. As for as they are concerned that is it! They are not bothered or interested how any relationship works; they could even distinguish the T.A. as being a thorn in their sides. That is not my opinion that is my perception.
It is a bit like my company as a service organisation, we are only as good as our worst engineer. So what will prevent the likes of D&G or Connect for that matter, take on board that us having a pop at one of their ilk then consider us wholly on that one post. Is there any means of demonstrating that the T.A. is in fact an entity in its own right, rather than those on the outside assume wrongly that the whole concept is to be tarred with the same brush?
The D&G surveys are seriously flawed and believe me I’ve told them, and I’ve stood up at Regional Service Force meetings and pointed the matter out. However in my particular case there is a benefit that can be worth a bit of money. We get an enhancement on our I.G. rate from Electrolux, and they use the D&G survey as litmus to judge us. If any S.F company exceed 80{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} they get an extra 60p per claim, and if they get over 90{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} it goes up by £2 per claim. Take a few thousand claims per year and it means something. It may be a tin-pot silly little scheme but everyone else is judged by it, and I am getting something back.
Regards Connect, there were cases of manipulating the stats, and they sussed it. Added to that not once has a certain company from Rotherham gone on one of their jollies, well I’ve never seen him at one, and I play the game properly.
Can I just say guys, please don’t fall out over this, there was no harm in the matter being raised, let’s not make a storm in a tea-cup.
AlexRe: Baubles
kwatt wrote:
UKW started with the whole NESN debacle and continued for a long time crusading for better rates and better treatment from WPs etc., essentially saying to these people what couldn’t be said lest you got the chop.Whilst UKW may well be considered to be part of the industry now, perhaps even respected, it is never far from my mind how and why it came into existence. To use your term, we rocked the boat.
K.Noticed the thread in the rumour mill died on the vine. Personally I think just as well.
NESN needed an arse kicking; they could have easily become the trend, whereas D&G are the other end of the spectrum.
Yes it is a silly little bit of paper, and has no intrinsic value, but it is still a yardstick or a bit of an accolade within the trade.
Look at those out there that have nothing to offer except a hard time, I cannot put D&G or Connect come to that into the same category.
Moving on from that, when we (UKW) were conceived, part of our station in life was to undo some wrongs. I cannot see many wrongs in the D&G recognition system, unless you count the way the questions to the customers are loaded. In the bigger scheme of things the manufacturers see the results of their competitors and they do strive to improve their figures. One way of doing that is by improving their own procedures.
Now we as a group are evolving and as a by product we are now developing a T.A. Therefore how can we be respected, or indeed endorsed by what happens to be our partners in the trade. We need to remember like it or not, these are our customers.
Alex
Re: Biggins…King of the Jungle!
Wonderful character actor. From Lukewarm in Porridge to Emperor Nero in I Claudius.
Never watched that Jungle rubbish, didn’t even know he was in it. Must stay in more!
Alex
Re: What No Toolbox ?
There is a company on the south coast whose engineers tend to walk in to the property carrying brochures rather than a set of tools.
They then take a cursory look at the machine, tell the customer not worth mending, and then co-incidentally have a machine on the van destined for another customer. Then they offer this customer that particular machine saying they will return to base later in the day & pick up another machine for the customer they are supposedly delivering that machine to. I know they pulled that one twice in the same day once.
These are the people who give us all a bad name, and when I get a moaner after we successfully completed a call 1st time fix, I wish he had called that lot instead, then they would have something to complain about.
When there is genuine cause for complaint, it is trading standards that need to be informed.
Alex
