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Re: UK Whitegoods Meeting – Feb 06
Thanks a good tip there – Look on google for ‘Innkeepers Lodge Birmingham’ and thence to Birmingham South.
Re: Hotpoint F/F 8596P Fridge not getting cold
Toby – Go into the search section above, type 8596 and then read the posts covering this model. Initially, defrost the appliance thoroughly and see if that clears up your problem. If not get into the technical detail.
Re: MFI APP 6302 fridge frosting up
I would suggest at this point and with the information you have given that either your fridge is short of refrigerant or else there is a problem with the motor (compressor) If you go to the section ‘repairs @’ you will find someone to help you out. Its not a job for the unexperienced.
Re: UK Whitegoods Meeting – Feb 06
Dave – If its not too late could we add an item about how we should deal with some of the work providers we have work with. Not radical just a chat about the way forward
Re: Domestic & General
Nice Ise plug Del but the point is missed. D&G is saying that in the first instance the customer is offered a replacement of the same make. Fine at this point, we would continue to carry out repairs on the new product. However, the reality is that usually the customer is dissatisfied with the original brand so moves sideways to another brand. This takes away the job from both the manufacturers service network and their own independent service companies. At this point D&Gs obligation to the original manufacturer is ended. They could offer the indie a chance to supply an appliance – lets say the ISE for future reference – which not only keeps the indie in the loop but also give them (D&G) another shot at the new service contract. But no they deal with Comet – the likelyhood is that the customer will not take out another service contract – remember there is built in depreciation with the D&G policy. I just can’t see what D&G are playing at – (it seems that Alex had the same type of conversation as we had last week.) all we are receiving from them is multi visit calls on rubbish appliances together with no support for their own network. Now an interesting query – if we drop D&G but sell ISE machines – where does our ISE work go?
Re: servis m329 door latch
Could you check the model number, it doesnt come up on my disc as being current also a serial number would be helpful.
Re: The shop and subscribers xs stock
Just out of interest – would it be possible for us to have a section somewhere for items that members want? I guess you guys could make the required erase itself after say 30 days.
Re: Call / Appointment / Customer Manager
Am I mistaken, (as we are currently doing work for NESN) but is not their Call-Manager all but redundant ??
Re: British Gas Homecare
I agree with You about our response and other latent issues. However, the problem is that adverts and marketing take the work away and it is not until the customer gets caught out, that they realise the error of their ways. Usually by this time they are tied in to a complete house plan and its too expensive for them to get out of it.
Re: Door Gasket Creda T520vw
Seamy – If I remember right this part is not available as a seperate item -however from memory it is possible to fit the earlier one – If you can wait until I get to work tomorrow I’ll PM you the part number – Ian.
Re: Servis Modules
Just as an extra we’re still doing work for them and what we have done to get around this belt problem is to fit the 1220 elasticated instead of the 1230. They are now fitted as standard to most models
