[Del]

Re: New ISE 5 questions.

Hi Tim,

I think the problem that you like the rest of us are having is that there is very little room for geting a 40 Torx bit into the end of the two motor fixing bolts nearest the back of the machine, as there is very little room to play with.

Perhaps this might help as it’s the shortest reach torx 40 bit and ratchet I could find :-

http://www.justoffbase.co.uk/Ratchet-Wr … ley-AK6955

Sean

[Del]

Re: ISE 2 Guarantee Certificate

Dont worry Jim they are covered 😉

Sean

[Del]

Re: ISE2 kickplates

A piece of plastic about the thickness of three credit cards. Just insert it between the bottom of the front panel and top edge of the kickplate and just run it along. Pops off like a goodun’

Sean

[Del]

Re: Info

I have to admit, that the dimple on top of the blue cover could have done with being set half an inch further forwards (towards the front)for ease of depressing it with ones digit but once you press down on the dimple it doesnt take excessive force IMHO.

I’ll ask John to mention it to the guys at Vestel, and see if they can make it wuss proof 😆 .

Sean

[Del]

Re: Info

I think you’ll find it logs the setting info before you press the start button. Obviously it has default spin speeds for each fabric type but it will let you spin slower than the default speed.

Best advice is to tell the customers to leave spin speed selector set at maximum, select the correct program for the fabric being washed and it will automatically select the optimum/safest spin speed.

Not too sure about the steel digit thing, not enough feedback yet to come to any conclusions. If it becomes an issue we will sort out a solution.

Sean

[Del]

Re: New ISE 5 questions.

Hi Steve,

Are you testing the spin function with a full load or empty ?

The times quoted in the manual are for the basic set programe and do not include any additional options.

I think you’ll find that the cotton 40 quoting 95 mins or 1.35 hrs are one and the same.

Remember guys I timed the proto type machine, so if there are any vast differences with the production machines then we need to know asap.

Sean

[Del]

Re: ISE10 dryer

Hi Tim

Yes it’s a lamp holder cover not too sure about the shade of the facia/dispenser draw, have a word with John if it becomes an issue.

Sean

[Del]

Re: Extension lead or not?

Obviousley we would prefer you not to use an extension lead but if you have no option then a dedicated 13 amp rated single extension preferably with a solid type 13 amp flex connector would be a reasonable compromise.

HTH

Sean

[Del]

Re: ISE Info

Hi Mick

One of our top agents does just that in so much that he works very closely with a local retailer.

The retailer gets the sale and he gets the install and any repair work on those appliances sold by that retailer.

It seems to work well for him. I’m sure if he see’s this post he’ll send you a P.M. so watch your mailbox for post

HTH

Sean

[Del]

Re: Service Force in Wales

Alex wrote:[ “Pity he tarred Service Force, and not Electrolux” there is a distinct difference.

Alex

That would be fine Alex, if Adrian had the option to recoup his losses from either but SF is his only route. Isnt that why Lux set SF up in the first place.

Sean

[Del]

Re: Service Force in Wales

Sorry Alex this time you are wrong. They approached him to work outside his normal service area and the guy obliged them but discovered it was not workable as the distances involved meant that he could not maintain a resonable daily completion rate. He told this to both me and John Mac, back at Sibson and told us then that he had explained all this to them.

The fact remains that the guy has done the work and because having tried to help them out and can’t make it work they are now blackmailing him with his own money for his efforts.

They are not the first to act this way i seem to remember we both got stuffed by Indesit. It would appear that once the chips are down that SF are not much better.

Sean

[Del]

Re: A Hunch On Smelly Washers

You also have to take into account the fact that the use of non bleech containing colour preserving liquid detergents has also grown dramatically over recent years.

Another useful piece of data might be the residual
ambient tempreture of the different tub types between washes. I would hazard a guess that plastic tubs remain warmer due to the fact that plastic is an insulator rather than the conductive propeties of metal tubs, thereby plastic tubs might be acting as huge slightly warmer Petri dishes encouraging the growth of bacteria.

I suggest this only because like other guy’s I have always seen residues in tubs even in the old metal tubs but the smell from some machines has definately got worse in recent years. In fact I would say that as an industry we should start encouraging the use of either barrier creams or latex gloves when working on appliances.

As ever just my opinion.

Sean

[Del]

Re: ISE5 – 1+5

Hi Chris,

Nice to see you are making a few bob on the machines. In all fairness we never meant the 5’s to be bomb proof, just economical to repair for both customer and the engineer supplying the machine.

Just as a matter of interest I’ve pasted on some information that might be usefull. We simulated some faults on the first few machines we had and the results are below. Section 6 might be of some interest, as some of the fault codes appear to double up for more than one fault.

HTH

Sean

Fault diagnostic indication access

To Access the fault indication mode, you must first, from a machine off, door unlocked state, set the program selector dial to the 12 o’clock position i.e. 90 degree cotton wash (see fig 1). You then have to press and hold the Start/Pause/Cancel ( S.P.C ) button whilst turning on the machine from the on/off switch until the Start/Pause/Cancel led lights up (see fig 2).

Fig 1 fig 2
Program selector knob Program progress / fault indication Leds

Clearing logged faults

To clear the logged fault code from the log you have to hold your finger on the S.P.C (Start Pause Cancel button) for about 5 seconds, after first accessing the error display mode and reading any logged fault.

fig 3 fig 4

If a fault occurs during the wash that prevents the machine from advancing then the machine often defaults to pause mode ie With the S.P.C led flashing and the program progress led, on either steady or flashing, for any of the following faults, along with the fault being logged in the fault indication log for any of the following faults :-

a) Fill valves open circuit
b) No motor action
c) Pump open circuit
d) No water level sensing

If the fault is either a) Heater open circuit or b) NTC open circuit, then be aware that the wash program may well complete as normal and the only indication that there is a fault, is by checking the Fault display Log.

To enable us to give you more detailed information we carried out several independent tests on a number of machines, by different engineers, where we introduced simulated faults on the machines. The following is a list of the simulated faults applied to the machines along with their associated results and error codes.

Fault simulation tests

1) Prewash valve open circuit
ie disconnected pre wash valve then set machine onto a 60 degree cotton wash with pre wash option selected.

After approx 8 mins. the machine defaulted to pause mode with the S.P.C. & wash leds flashing

NB Reset
It is important that before accessing the fault display indication mode that you turn off the machine via the on/off button and allow the door switch to unlock. Then reset the program selector switch to the 12 o’clock position to access the fault display indicating mode.

ERROR CODE 110 DISPLAYED WHICH ALSO EQUATES TO H3: HEATER ALWAYS ON, in the supplied info sheet.

——————————————————————————————-

Fault simulation tests

2) Main wash valve open circuit
i.e. disconnected main wash valve then set machine on 60 deg cotton wash no pre wash option

After about approx 5 mins machine filled from pre wash valve to first level then after a further 4 mins the machine defaulted to pause mode with the S.P.C. & wash leds flashing

NB Reset
It is important that before accessing the fault display indication mode that you turn off the machine via the on/off button and allow the door switch to unlock. Then reset the program selector switch to the 12 o’clock position to access the fault display indicating mode.

ERROR CODE 110 DISPLAYED WHICH ALSO EQUATES TO H3: HEATER ALWAYS ON, in the supplied info sheet.

——————————————————————————————-

3) Pressure switch open circuit
ie disconnected pressure switch and set machine to 40 deg cotton wash

On starting the machine it pumps out straight away for approx 8 mins then no leds lit

NB Reset
It is important that before accessing the fault display indication mode that you turn off the machine via the on/off button and allow the door switch to unlock. Then reset the program selector switch to the 12 o’clock position to access the fault display indicating mode.

ERROR CODE 111 DISPLAYED WHICH EQUATES TO H7: Water level sensor failure

———————————————————————————————–

Fault simulation tests

4) Heater open circuit

i.e. disconnected heater and set machine to 60 deg wash

Machine progressed right through the wash and completed as normal no leds flashing

NB Reset
It is important that before accessing the fault display indication mode that you turn off the machine via the on/off button and allow the door switch to unlock. Then reset the program selector switch to the 12 o’clock position to access the fault display indicating mode.

ERROR CODE 010 DISPLAYED WHICH EQUATES TO H2: Heater open circuit

——————————————————————————————-

5) NTC open circuit
i.e. disconnected ntc and set machine on 60 deg wash

machine progressed right through the wash and completed as normal with no leds flashing

NB Reset
It is important that before accessing the fault display indication mode that you turn off the machine via the on/off button and allow the door switch to unlock. Then reset the program selector switch to the 12 o’clock position to access the fault display indicating mode.

ERROR CODE 100 DISPLAYED WHICH EQUATES TO H1: NTC open circuit

——————————————————————————————-

6) Motor harness plug loose or poor connection
ie disconnected main motor harness plug and set machine to spin

After approx 10 mins the machine defaulted to pause mode with the S.P.C LED Flashing and the spin led on steady

NB Reset
It is important that before accessing the fault display indication mode that you turn off the machine via the on/off button and allow the door switch to unlock. Then reset the program selector switch to the 12 o’clock position to access the fault display indicating mode.

ERROR CODE 101 DISPLAYED WHICH ALSO EQUATES TO H5: PUMP open circuit

Fault simulation tests

7) Pump open circuit
i.e. disconnected pump and set to rinse

Machine fills for about 5 seconds then stops After approx 10 mins the machine defaulted to pause mode with the S.P.C LED flashing and the wash led on steady

NB Reset
It is important that before accessing the fault display indication mode that you turn off the machine via the on/off button and allow the door switch to unlock. Then reset the program selector switch to the 12 o’clock position to access the fault display indicating mode.

ERROR CODE 101 DISPLAYED WHICH EQUATES TO H5: PUMP open circuit

————————————————————————————————

Please note that these service notes, tests, and fault codes should only be viewed as an indication and not a definitive diagnosis of any particular fault. Function checking, continuity tests and component testing will still be required to confirm a diagnosis of any fault.
Be aware that the control module itself could be faulty and as a result could give incorrect information.

Along with the usual electrical safety checks, it is also important to carry out a rinse & spin test along with a final check of the fault indication log (i.e. no leds lit) on completion of all repairs, to ensure that all faults have been cleared.

[Del]

Re: ISE 10 call.

Hi Jim,

Not too sure about the washer probably finger trouble but Here’s a few pointers for the tumble dryer

The condensing models work best when they have good
air circulation. Therefore, we don’t recommend they be
installed beneath a cabinet. If it is necessary, however, be
sure to leave a gap of at least 1/2” (12 mm) on all sides.
If you install the dryer so the condensed water will
continuously flow into a drain or sink, you will need a
drain outlet behind the unit. The maximum drain height
is 40” (1016 mm).

Different fabrics require different load sizes and drying
temperatures. The table below gives recommended
* Always refer to the care label on the garment to determine if it can be tumble dried.
Some wool and silk and hand-washable items should not be tumble dried.
These items should be removed from the washer then pressed out in a terry towel to
remove excess water before being hung up or laid flat to dry.

RECOMMENDED TEMPERATURE SETTINGS AND LOAD SIZES

Temp Load
Fabric Type Setting Size
Cotton w/out elastic and/or decorative trim Normal Full
Linen – white and colorfast Normal Half
Cotton/polyester blends Low Half
Polyester/acrylic blends Low Half
Rayon and acetate Low Half
Washable silk and nylon * Low Third

ENERGY SAVING TIPS
¨ Dry like fabrics together (i.e., heavy fabrics together,
light fabrics together).
¨ Clean the lint filter after each load.
¨ Do not over-dry clothes when using the timed program.
¨ Spin the clothes at no less than 800 rpm.
¨ Dry consecutive loads to avoid reheating the dryer.
¨ Do not overload the dryer.
¨ Use the highest spin speeds allowed for the
garments.
¨ Do not put extremely wet clothes into the dryer

HTH

Sean

[Del]

Re: Work Providers …

This old chesnut keeps rising it’s head every couple of years and always get’s no where.

Even manufacturers are turning away from work providers now. We have seen quite a few examples of this in the last few months.

To me it would be like like chasing after the Titanic in a pilot boat to get onboard.

I have no doubt that this works on a small local scale with five or six small local firms who know one another well and are willing to pull together but to do this on a national scale would require serious funding and admin, so you will be back to the DASA senario of the big boy’s who chuck in, calling all the odds.

We can see the early warnings in the economy of things getting tighter with fuel and material prices rising monthly. It hasn’t taken the manufacturers long to work out that the only savings to be made are by knocking out the middlemen. They have already squeezed the service providers as far as they can.

To be perfectly honest guys, my best time in this trade was during the last recession due to High priced appliances, tighter credit and people having machines mended rather than thrown away. I have a feeling we are heading back towards somthing similar to those halcion days.

We already have the fairest set up with UK Whitegoods and it’s free. The only thing I would suggest is that we try and encourage more trade guys on the site to sign up for Repairs@/WTA and encourage them to fund it’s promotion.

That way everybody gets a chance at the work. We should not turn ourselves into overseers cracking the whip or blackmailing guys with their own work on behalf of manufacturers.

If manufacturers want to use guys on the site who have agreed a common standard of service, then fine and dandy, they simply work out their own deal between themselves.

To me the single most important issue in making our independent section of this trade more viable, is still the same one I was banging on about in some of my first posts on UKW. That is the artificially high price of spares but we need the WTA with a lot more members and credibility first to stand a chance of cracking that particular nut.

Sean

[Author]

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