[Lawrence]

Re: Hoover HD 98E DISHWASHER

wahey , just recieved thats a whole brewery I owe you by now
Lawrence

[Lawrence]

Re: Fuel Cards

Hi Ken
Is this a bunker deal I currently have a sainsburys fuel card and an allstar for emergencies but may be interseted
Lawrence

[Lawrence]

Re: MFI cooker hood

Hi Jazzy I have got a standard 60 cm hood in a howdens kitchen its caled a luxair but looks like all the others including the ones i have fixed for MFI I have just looked on there site and they do a curved one
http://www.luxairhoods.com may be the same ?
Lawrence

[Lawrence]

Re: Integrated Washer Dryer

Mike you have a PM l
Lawrence

[Lawrence]

Re: Integrated Washer Dryer

Hi Mike
I think its a CDA machine may be worth asking her what make her oven is as it will have CDA on it and most places have the whole lot Dw,ckr and washing machine ,And I think I have a belt on the van as I am there local agent.

Lawrence

[Lawrence]

Re: What was…

Beatles – Yellow Submarine / Eleanor Rigby

In the town where I was born….

Lawrence

[Lawrence]

Re: THE THINGS CUSTOMERS SAY ?

indespoint wrote:How many of us have been to a house where its an elderly couple and she’s gone out and left him waiting for us to arrive and fix washer. He hasnt a clue how about whats wrong so she has left a very detailed note describing the problem?

And you are still none the wiser as to what the fault is :rolls:
Lawrence

[Lawrence]

Re: A quarter century

I have sold two so far by just talking about them when repairing other appliances ,the friday before we went on holiday we had a phone call from a customer whose de deitrich dw I repaired a month ago,Her bosch washing machine had flashed from underneath it was 6 years old so she didnt want to spend much on it so when could I deliver one of those machines I was talking about last time I was there.
she had a new machine del, inst ,connected and demonstrated within two hours I quote ” I would like to see curry’s give me service like that !”

and the other against a hpt wma with bearing failure ( I talked about the ISE when I fixed her Hpt DW)
they do really sell themselves

Lawrence

[Lawrence]

Re: A quarter century

I have just taken delivery of 11&12 one already sold
customers love them
Lawrence

[Lawrence]

Re: FAME!

Got my copy through the post yesterday but was keeping for holiday next week ,Just opened it good article Mark. Shame about the ISE sticker 🙁
Lawrence

[Lawrence]

Re: Samsung RS21NCNS

Hi Bryan
Cust describes it as 2 inches wide if that helps
Lawrence

[Lawrence]

Re: Smeg fridge/frzr FAB range

Any one else had the below from Smeg ,I have done one as they suggest and it has now come back as door not sealing
I am curious has anyone had a succesful repair ?
Lawrence

REPORTED FAULT
Doors not closing or sealing correctly.

Do not order doors! (Unless damaged)

It has been proven from field returns of product exchanges to Italy, that the fault of poor sealing
of doors and poor performance is directly related to the installation of the product on delivery
when not correctly leveled. In particular FAB28 models!
Fault
If poorly installed on an uneven floor the cabinet will twist, as it is loaded and comes down to
temperature. As this happens to the cabinet and not to the door, a situation develops where the
door is noticeably not sealing as the cabinet slowly settles over square.
Correction of the cabinet itself to level, while loaded and at low temperature, will not correct the
fault as the cabinet remains in its deformed shape. Despite the feet being altered while the door
is still square.
Solution
Any appliance showing these symptoms should first have the customer made aware of the likely
fault with the appliance . And that the method of correction will require the appliance to be fully
unloaded, defrosted and returned to room temperature before the leveling correction process is
undertaken.
Action
The appliance should be leveled with the wind down foot adjustment at the front and rear.
(If the appliance is a later model they can be fitted with two rollers at the back) if necessary
to obtain a good level and square appliance on a poor floor the feet or rollers can be removed
providing it does not offer damage to the flooring .

The door seals may well have been compressed during this fault and should be persuaded back
into their original shape with warm water and / or a hair dryer, and gently pulling them in the direction required
starting first at the outer door edge.
It is essential that the cabinet sits on a firm and level surface as is said in the user instruction book.
The new technology in production of the doors makes twisted doors most unlikely!

[Lawrence]

Re: Bosch WFF2000 problem

It was no problem ,and thank you for the drink and the feedback
Regards
Lawrence Carey

[Lawrence]

Re: Whats the most annoying thing customers do?

gegsy wrote:Always the same, when the sun is shining they tootle off, usually get home and then ring and moan stating I was in all day or I was round teh back, why didnt he go looking for me 😀 Greg

I did that once and walked straight in on the mother and daughter sunbathing topless in the garden ,not sure who was more embarresed them or me 😳

Lawrence

[Lawrence]

Re: Whats the most annoying thing customers do?

clivejameson wrote:me…..’Hello madam, i’ve come to repair the oven’…..

customer…..’Here’s the oven, i’ll just turn the grill off for you’

👿
could have been me today ‘Hello madam, i’ve come to repair the Hob’…..

She says “will that boiling pan of pasta be in your way” !! 🙄

Lawrence

Plus I had two out cards today one for an MFI job between 10-12 called at 10.30 no one in left a card still no call back
and a D&G booked for after 4 pm no one in at 4.30 still waiting for her to ring back as well
AAARGH !! Customers

[Author]

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