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Re: Here’s To The Crazy Ones
My OH works with elderly disabled. One women has accumilated £20.000 plus in savings, she is too disabled to be responsible for the money. They are trying to spend it because she will loose the right to benifits, but because she is so disabled spending is problematic as everything she needs is either free or greatly discounted. Even the car she cant drive, does not need, they bought new from motobility was cheap and so are the running costs. The lady is extremely disabled and whilst deserves a great deal of support & care it seems crazy they recieve money fastet than they can waste.
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Re: The 0800 Thread
God must love idiots, he seems to have made many.
Same with story tellers, the gulible believers and people worshipers.
So happy mikes in a happy place with his success, its almost as if 0800 never happened.:eek:
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Re: User Error
My OH friend asked us around to help set up her new LG 47″ 3D wifi enabled smart TV. Her OH has traded her in for a less demanding model, so now facing devorce, she has moved to a new flat and treated herself to an all sing TV from Currys, but could not get tv working well.
She did not grasp that for a Smart tv to work you need internet into your home , same with HD and 3D feed. Ooppps she has no option but to watch normal tv picture from the aerial, freeview has poor reception.
So her £800.00 tv had the same ability as a basic one.
I wonder why her husband left.:mrgreen:
Took nearly an hour to explain the tv is capable to play all features and the salesman was right it comes with the tv, you still need Sky or Virgin and subscribe to internet (or move to a wifi spot) ,HD and 3D channels.
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Re: £22,000 fridge…..!
I prefer an american fridge with a cocktail dispensor. Could kill for a WooWoo about now
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Re: What the H? Extra (after-market) PCB found in Bosch WM?
Start talking about making and planting a bomb. If we dont hear from u l guess we’ll know.
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Re: Here’s To The Crazy Ones
I was in Bekolandia yesterday. I was on my phone in the garden on hold whilst the client was talking/hanging over the 5 foot fence to the neighbour about the new council fence they had last year is now getting loose and they should fit a better one.This client appeared to be no stranger to unhealthy food and im sure the fence is not designed to take the weight of a jobless lard arse. A question has been in my head for a while now and i think l got the answer yesterday, Beko and other budget appliances are always on insurance because unlike working people the benefit cheats are the only people with enough cash to afford the cost of insurance.
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Re: Pulling machines out on board
I use the board from Hotpoint. Width never been an issue for me or the wife.
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Re: Anyone here work for KnowHow?
I have a friend of a friend who knows a friend who’s brothers friend knew a guy who works for them
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Re: Indesit Lay Off 1425 Workers
British manufacturing went abroad because we are crap at making stuff for the market place. Yes quality, but if you refuse to change with demand, your rogered.
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Re: Average material cost.
Maybe you could benefit from a recognised appliance training course and qualification that would allow you the knowledge and gain the confidence to diagnose accuratly eliminating the costs involved in guessing or keeping a large stock level.
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Re: trade qualifications ?
We’ll never get it perfect. But at least in time band B will be reduced in numbers, put off by the required academic level required to be competant enough to do basic fault finding. Hopefully that will stop people guessing, which in my experience is a combination of too many calls, too little time, part costs ( you cant have high cost parts on first visit excuse) and lack of technical info, but the biggest issue i see is they simple dont understand the science and dont posses the ability to test. Thats mainly the issue with people working for WP’s or large companies doing multi brand work. In my experience most one man outfits simple do not bother doing appliances they’ve never worked on before or come on sites like UKW or the old fashion way, ring a mate within the industry.
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Re: trade qualifications ?
kwatt wrote:Some of what you say I don’t disagree with at all Lee, such as a basic understanding of how the products work and a bit of diagnostics skill.
I remain deeply unconvinced however that compulsory training driven by legislation would actually achieve that and I can find no data from any industry even remotely similar that demonstrates that is what would happen.
K.
Does not mean its not possible. I dont believe its healthy to employ people incapable of doing the job there employed to do. The last month i’ve seen both CV’s and completion/performance figures that show its happening. There is nothing stopping one of these people leaving a well known appliance repair company and setting up there own business doing work for WP’s and the public at large and the only measure of there capabilities is there experience vetted by recruitment agencies or bosses pissed because of the poor performance, remove that and there is nothing preventing any idiot looseRe: trade qualifications ?
You need to open up and accept that whilst legislation, training etc costs money to companies it also costs clients as well, they expect an experienced, qualified person, not a numpty.
Without clients you have no business, therefore there opinion of the product or business is reflected by the person representing it. Its become more important in the current climate. When HR look at recruitment, they assess a candidate by experience within the industry and qualifications. So recruiting a guy with 20 yrs experience, little or no school qualifications but did a night school in basic electrical priniciples for 3 months and a 4 wk course at Hotpoint in 1993 or a guy with 5 GCSE’s above grade C and a 1or 2 yr City & Guilds domestic appliance certificate and 1-2 yr experince within the industry. For me its a no brainer. Or as i’ve learn’t this month van delivery drivers with no electrical knowledge/qualifications now doing appliance repairs. I know who i’d prefer repairing my fridge.
In my experience in this industry there are a lot of people with a lot of excuses and a lot of experience, but little to no basic understanding of the product there repairing or the business there running..
Today called to sort out Daewoo american refrigerator, client refused to sign docs as fixed because of multipule calls on other products by the same company, which she described as pathetic service and shes fed up of taking so much time off work. That im sure resenates with many managers around the country, who whilst scratch there heads in dismay refuse to accept other countries have solved a very basic issue.Re: someone pays for our appetite for the newest model
You don’t need to get a shipping container, boat or to learn Chinese.
These will do it all for you.
http://www.globalsources.com/gsol/Gener … ete_Search
You’ll find all the current high street branded appliances and some not so high street, listed here for all to buy.
Re: trade qualifications ?
I’m all for training and qualifications, I’d even go so far as a person failing should not legally be allowed near an appliance until he/she has shown and has proof of their competence.
Recently worked with some Eng from a well known group, one took 3 visits to replace a fridge fan motor that he had on 1st visit, but damaged the fan and on return to fit fan damaged casing, he has 20 yrs plus experience.
Another took 4 visits for a D/W no Neutral, 5th attempt spotted the element, he has 10 yrs plus experience.
Another replaced a Hoover W/M pump on a intermittent no drain, again element dropping below insulation resulting in loss of neutral to pump, again 20 yrs plus experience.
Several of there guys have no training or experience, they where truck drivers recruited to do appliance work.
This is a small example of a big issue, i could write pages of incompetence.
The group currently has major recall figures.
Most of there eng’s have experience but no formal qualification/training within the industry and frankly have very little understanding of the science behind there work. This allows for a culture of parts ordering and hoping for the best, it didn’t help Comet, it won’t help this group, same issues throughout our industry.
