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Re: When is Service not a Service ?
All your points can be placed both ways, there are many cowboys self employed as employed.
As for sharing technical knowledge, yes happens, but I’d be concerned if a fellow employee was asking such basic questions for such basic faults.
Maybe its an issue with cash flow, get it wrong and your stuck with a part, would explain why many independents pick and choose there jobs.
As for Kwik fit at least they knew how to fit the shock and didn’t need to ring your guy for help. 😉
Re: Bosch dishwasher free call?????
From what I no very few, but above the minimum required by law to make the action necessary, I believe once 20 have failed bad enough, ie the damage has progressed past the original failed component onto another component (simple explanation I know) but not requiring third party intervention. Once that happens there required to contact Trading Standards,HSE etc etc and repair solution must be implemented FOC, with limited public info beyond National Press and Dealer Contact, there not going to mail every single person or repair every machine, that happens when it gets to Beko level of FCUK up.
They have a few appliances with issues, one is an US style F/F with a mod in case of fire, but no issues to date.
Zanussi I’m sure the CEO is first name terms with most of the authorities and govt, must be costing a fortune in out of court settlements, I’m sometimes tempted to modify one of there D/W, I can join 0800 guys in Barbados then. :rotfl:
Re: Cooker hood repairs
A lot of bent and broken fan blades, due to poor duct or too low and builders debris.
Grease tends to roger switches on boards in older hoods, many of the old types are poor designed regards part access and replacing parts, but not difficult.
Many cheap hoods around such as CDA and Baumatics, which are the same as are many others, parts can be sourced cheaper and can interchange once you no which are the same/similar.
Some come from Italy, and are a nightmare.
Re: When is Service not a Service ?
Both sides believe there better.
No different to my local tyre fitters who regularly slag off Kwik Fit.
Although I have to side with the persons given the training and tech info direct from the horses mouth as opposed to the guy not given, whether that person implements them will always be an issue, its a matter of personality. But at least the employed tech has more to lose than the self employed, look no further than the Watchdog wall of shame, their faces are all over the TV yet they still operate and make money. The option most bad apples have when sacked from companies is to become self employed.
I’ve just read some of the technical questions and I’m not going to embarrass anybody but asking questions about Beko washers not spinning, are they really that different from any other appliance, do they not all have a motor, tacho and a method of control.
I personally would not be happy booking an engineer for anything knowing that he then needed to ask what could be the fault on a forum or for that matter a friend before walking through the door, especially seeing the consequences of incompetence.
Talking about incompetence I need to contact UKW next week as they sent me a Motor, Wiring Loom,PCB and a Suppressor for an Amica appliance, I haven’t done any Amica work for a yr and looking at the part list neither has the guy who ordered them. :rotfl:
It of course happens in the brands, but it tends to be the less experienced who have either little confidence or there not brained up for fault finding, generally there not going to last in the job, not everybody is technically minded,thanks to Jobcentre initiatives, the military resettling and retraining programs, many are sent without any thought into this.
At the end of the day it matters little, there will always been a winner and a loser.
I see complaints and praise to both sides, only last week I found out I left a hose pipe dripping behind an appliance, the client noticed the carpet in the hall turning brown a week after I left :boops: .
Re: Domestic appliances – reliability and design
Martin wrote:
Just to add that lot to Indesit washers exploding it doesn’t take much to figure that modern white goods have a endemic ‘reliability & design’ issue. 😈
Not when you calculate sales numbers V faults.
Its a very small percentage.
And one I believe hasn’t changed with time.
Re: 0800 Repair
mikeday0800 wrote:It’s called remote desk top lee8. But As the man that knows everything you already know that.
Still needs an IP :boops:
Its no good just reading Wiki, you need to learn how to understand what your reading. 😆
Re: Health & Safety in the workplace
Went to a residential care complex, very large empty parking area in the front of the building, I park up with the front of my car facing the lawn.
Warden complained that now when I leave he would need to “Guide me” backwards as its a “Non Reversing Zone”, I laughed as
1) Its a 8 month old Insignia CDTI Estate car, I’m not about to dent it.
2) I had around 60 meters before anything was near.All residents are locked away.
Once had to have a “Back Round Check” and sign a few official looking forms before gaining access to a canteen in an office once.
Re: When is Service not a Service ?
I’m busy doin recalls/Insurance claims/Trading standards inspections on behalf of brands who have had independents, such as JTM employ etc etc and situations have required inspection, lets just say there are issues on both sides.
One or two bad apples don’t mean the orchard is rotten, there are a lot of peoples doing lots of things for many reasons.
Last week a call was done after a Hotpoint Tech claimed to fit many parts to several different clients, found out he’d stolen them for his independent friend, they both planned to make a few pounds extra at the expense of the employer.
I would also point towards the tech section of this site, it does not inspire much confidence in independents working on appliances they have little tech knowledge of (ducks down for cover :rotfl: )
Re: Whats the strangest fault you have come across?
Cockroaches where common inside Induction hobs in Southern Spain, both dead and alive.
Re: Domestic appliances – reliability and design
Martin wrote:I must confess but this is the first time in a long while that lee8 has made any sense.
Its the first time in a long while I’ve written on here sober. 😆
The UK still produces some of the best brains behind the products, but I’d give it 5-10 yrs and we’ll have some of the best qualified unemployed Engineering/Design etc graduates in Europe. Chinese students have flooded the UK, returning to China equally qualified as there European counterparts,if not more so, add that to the growing improvements of there own Uni’s and soon they will be employing there own in all aspects of the manufacturing process.
Re: 0800 Repair
I’m always right 😉
Also remember that on a public forum access to your IP info can be gained, so you don’t need to inform anybody of your current location. :rolls:
:boops:
Re: Domestic appliances – reliability and design
twicknix wrote:
Same thing could be happening to Chinese made products, once they have got to grips with quality, the prices will go up and probably give the likes of Bosch the run for their money.
Bosch owns 60{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the largest manufacturer of Appliances in China.
Since 1994.
So we’re a little late to complain, in fact very few brands are not Chinese and haven’t been for many yrs.
There not crap because the Chinese cannot make them, there crap because the profit margin is better, to believe there poor quality is a bit naive, having seen Wuxi, there very very very professional, which is why there so popluar, there very good at making the appliance to the required specs, something Miele where very tempted by, if only they could work out how to play down any PR issues that will occur if they got found out.
There is nothing wrong with UKW going to China and branding ISE on Chinese made products.
All you do is turn up with an amount of cash you want to spend and a list of specs including the hours you want the appliance to last and bang within a few months a ship arrives with your cargo of top quality or crap, depending on your specs, hell they can even be labelled as made in the EU once you play the regulations. :rotfl:
