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Mihangel
ParticipantMight be worth checking the actual outlet (outside) to make sure it’s clear and unobstructed
Mihangel
ParticipantThe main issue with Bosch is that if the compressor/gas circuit fails they’re deemed unrepairable. It was the case that the machine would be exchanged up to 10 years old but given that the current situation is going to hurt them financially I suspect that will stop and you will be stuck with an expensive dryer that no longer dries once its warranty ends
Mihangel
ParticipantEven if they thought there were safety implications, they would never tell you for fear of the repercussions. I suspect that they won’t actually entertain you until a BSH engineer has looked at the machine but given the current situation you never know. Hope you get it sorted
Mihangel
ParticipantDefinitely worth speaking to Bosch, if it’s under 5 years old (even by a few days) they’ll usually give you a discount if not free on the parts. But as Dave says it’s not classed as essential so won’t be entertained at the moment. I’m not trying to be pedantic in any way but the motor is actually really reliable, it’s the element that’s wrapped around it that’s a piece of crap
Mihangel
ParticipantNot in this country, I know for certain there is no recall in the UK. I have access to all safety recalls for Bosch appliances and this is not one of them.
Mihangel
ParticipantThere’s no recall, this is nearly always caused by the cable not being fully inserted when originally installed and can take a long time to actually burn out
March 29, 2020 at 6:11 am in reply to: Bosch wan 28201- lock won’t go down, can’t close door #467422Mihangel
ParticipantIt could be in the closed position as you say, but if the lock is working the machine should see this and unlock it or throw up an error (can’t remember what it is off the top of my head). Otherwise it’s most likely a faulty lock. I’m also unsure as to how taking the door off would cause this, I suspect there’s more to this story that we’re not getting
March 28, 2020 at 10:22 pm in reply to: Bosch wan 28201- lock won’t go down, can’t close door #467420Mihangel
ParticipantThis model is capable of seeing the position of the lock and if the hook is engaged. If it’s not unlocking the lock as soon as you turn the machine on then the lock is faulty
March 24, 2020 at 9:41 pm in reply to: Bosch Exxcel Dishwasher not advancing beyond wash and heater not working #467287Mihangel
Participantelectrofix wrote:bear in mind this is one of the best units boash has made
the new ones are junk in comparison, so within reason its worth repairingcommon fault on the new ones when it stops heating is a complete motor change, and they go a lot
heaters in yours, dont think i have ever changed one its always stats, broken wires or the solder contactDave
Absolutely, these ones are literally indestructible though I doubt that they deliberately designed them that way. I regularly come across these that are happily plodding on after 20 years of service. The only other thing I’ve found is that the pressure chamber and fill hose block up if they’re only ever run on a quick wash
March 22, 2020 at 9:39 pm in reply to: Bosch Exxcel Dishwasher not advancing beyond wash and heater not working #467280Mihangel
ParticipantIf you feel you’re up to, take out the control module and open it up and have a look to see if there’s a dry joint on one of the solder terminals. If so a blob of solder will fix it.
Mihangel
Participant3D sensor most likely
Mihangel
ParticipantHow hard is the water where you live?
Mihangel
ParticipantYou’re right in thinking its that valve then, it’ll need replacing
Mihangel
ParticipantWhen does the code come up. As soon as the machine is turned on, when you press start and close the door or just after the wash part of the program has started
Mihangel
ParticipantIf it’s a heat pump model its almost certainly worth getting an engineer to sort it, if it needs cleaning the drum has to be removed and the evaporator lifted to get underneath it. If you fractured any of the gas pipes in the process its basically a write off
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