roly16

Forum Replies Created

Viewing 15 posts - 496 through 510 (of 691 total)
  • Author
    Posts
  • in reply to: Repairer’s right to charge for not fixing machine? #205382
    roly16
    Participant

    kwatt wrote:Let me ask one simple question though…

    If the repairer had the technical information available would he have made that error in the first place?

    K.

    Philosophical reply: That’s not a simple question, it’s a difficult one. You tell me who he is, and if I know him I’ll tell you the answer!

    Engineering reply: Anybody who needs the technical information to test a Hotpoint door lock :rolls: shouldn’t be out on the road without supervision and probably wouldn’t understand it anyway 😀 .

    G

    in reply to: Servis ‘contraption’ #206225
    roly16
    Participant

    Re: Servis ‘contraption’

    iadom wrote:Its a long story, going back almost 28 years which I won’t bore you with, long before the Italians dragged Servis into the mire, along with Hoover & Hotpoint. 😥

    I swore at the time that I would never touch another Servis machine and if nothing else, I have been true to my word.

    I have fortunately been lucky enough to keep busy throughout the past 28 years and at my time of life I am looking to ‘take my foot of the gas’ a little, and I can just about, 😉 afford the luxury of choosing what I do and do not repair. 8)
    Jim.

    You’re lucky; wish I could 🙁 . As I said, I’m finding that luxury gradually disappearing as the machines get harder to diagnose/repair. Although I must say I do turn down some new customers with integrated dishwashers!

    I’m looking forward to hearing the long story about you and Servis 😯 Are you going to the next meeting? You can tell me while we’re sitting waiting for Cher 😀

    in reply to: Repairer’s right to charge for not fixing machine? #205380
    roly16
    Participant

    Re: Repairer’s right to charge for not fixing machine?

    Spuddy wrote:and do not charge if I dont fix it….simply as that….

    Surely whether or not you can charge depends simply on the reason for not fixing the machine. If you don’t fix the machine because you can’t diagnose the fault , I don’t think morally you can charge anything at all. The moment you find the fault but don’t repair the machine because the customer doesn’t want you to for whatever reason, or the part’s not available, then you’re entitled to your call-out/labour charge.
    This also seems to be the legal position as discussed in the previous postings.

    Going back to the original posting; it doesn’t actually say whether the guy pre-diagnosed the fault as being the door lock, or mis-diagnosed it on his first visit. But who doesn’t keep a £3 Hotpoint door lock on their van?

    in reply to: Servis ‘contraption’ #206223
    roly16
    Participant

    Re: Servis ‘contraption’

    bobokines wrote:I’m with Bryan here. It’s a too cut throat business to be able to pick and choose jobs to this degree (IMO).

    If I didn’t do the poor quality machines (Indesit, Servis etc) It would halve my workload.

    Bob

    Halve it? It’s getting to the point now where if you didn’t take on the jobs you didn’t really want to do, or the ones where you didn’t know what sort of machine you were going to find when you got there, you wouldn’t be doing any work at all. 🙁
    But I agree with Bryan as well. At least when you go out to a Servis washing machine you usually know more or less what’s going to be wrong with it before you get there, and that most of the time it won’t be that difficult to repair. Even the drum bearing jobs on a lot of them are easy. Might be worth re-considering your policy and trying one Jim….. 😆

    in reply to: Medic Care Ltd #206399
    roly16
    Participant

    Re: Medic Care Ltd

    Can’t answer your question I’m afraid but I’ve learnt the hard way that schemes like this never work. The NHS may be one of Britain’s largest employers but £600 would i.m.o. be better spent in your local Yellow Pages which has a distribution of hundreds of thousands. And you don’t have to give those customers discounts.

    in reply to: I ripped their floor vinyl. #205321
    roly16
    Participant

    Re: I ripped their floor vinyl.

    I use a steel fishslice to get feet up over the edge of vinyl that is only laid to the front of the machine if there’s not enough height to lift it far.

    in reply to: Lux washing machine EW1246W, 914665010 #205839
    roly16
    Participant

    Re: Lux washing machine EW1246W, 914665010

    Thanks for the help everybody. What I did is order the timer knob in error when what I need is the selector knob. It’s confusing on this machine as you set the program with a selector rather than the timer which only has an indicator dial.

    The correct part no. is I think 1242162020 [connections 5031680208689] as some of you have said. Chichele; this is a substitution from 1240810604; have a look on the TDS offline disc.

    Thanks everybody.

    Geoff

    in reply to: LG GR232SBFH #201427
    roly16
    Participant

    Re: LG GR232SBFH

    hi Alan,

    Sorry, got back into work Thurs instead of Wed but only just noticed the email advising me of your reply on this thread. I’ve got the manual for this model. What do you need? Anything apart from th e circuit diagram? Let me have your email address to send it to.

    Geoff

    in reply to: LG GR232SBFH #201425
    roly16
    Participant

    Re: LG GR232SBFH

    According to my diagram:
    Disconnect the brown wire from terminal 1 and the orange wire from terminal 2 of the defrost timer and check the continuity from the orange wire to neutral; this tests the defrost thermostat, heater and 77deg thermal fuse in series. Also make sure the timer is rotating. The evaporator will need to be cold for this test or the defrost stat will be open.

    If you need the diagram I can email it to you but am away till Wednesday.

    Geoff

    in reply to: Product contains nuts!! #204493
    roly16
    Participant

    Re: Product contains nuts!!

    Product may contain nuts 😯 ?? Who on earth would do our job if they weren’t nuts ❓

    in reply to: It has been suggested… #204144
    roly16
    Participant

    Re: It has been suggested…

    kwatt wrote:Picture the scene…

    I’m sat at my laptop with my head in my hands gently rocking back and forth thinking…. ” oh no, not again….” 😆

    K.

    High office comes at a price Kenneth……. 😯

    in reply to: It has been suggested… #204133
    roly16
    Participant

    Re: It has been suggested…

    Certainly have 😀 . Don’t tell Bryan about Cher ’till we get there though; he’ll probably have a heart attack from the anticipation 😳

    Let’s hope she has a bigger audience than last time.

    in reply to: It has been suggested… #204131
    roly16
    Participant

    Re: It has been suggested…

    Looking forward to it; have booked a room [in the hotel this time!]

    in reply to: Integrated machine removal/installation? #203645
    roly16
    Participant

    Re: Integrated machine removal/installation?

    EFS wrote:I always fit the wooden door on dishwasher installations myself as apart from finishing the job and getting paid it is easier to line up the cupboard doors before finally fixing the appliance in position.
    Anyway if kitchen fitters can understand the fitting instructions it shouldn’t be too difficult for an engineer………….should it? :rolls:

    Steve

    Good point; that’s me told 😯 . it’s the time factor; I’ve looked at the instruction sheets and thought that job’s going to take ages. Plus there’s the risk of getting it wrong & drilling the holes in the wrong place. I’ve always thought that it’s ajob for someone who know what they’re doing as it’s on show at the front. it’s different with drilling the holes in the backs and insides of cupboards. if you get them wrong it doesn’t show!. providing you don’t drill through a water pipe of course. 😆 Haven’t done that yet.

    in reply to: Integrated machine removal/installation? #203643
    roly16
    Participant

    Re: Integrated machine removal/installation?

    eastlmark wrote: I draw the line at opening up hob openings though. No way do i want to do that!

    Now I do do enlarging hob apertures; it’s only one or two runs and 15 – 20 minutes with the jigsaw 🙂 . I’ll drill large holes for mains plugs and aquastops when changing integrated dishwashers so that I can connect them up and get them running, but I don’t fit the cabinet doors to the new dishwashers though. One look at the pictorial instruction sheets puts me off :rolls: . I get a friend to do that. Got one at the moment though where the machine’s up and running but friend can’t get round for a month so customer’s not happy 🙁 . She can’t open the door easily, which I suppose is a valid point.
    Her husband said ‘ oh it’s only half an hour’s work can’t you do it? I nearly said: ‘If it’s only half-an-hour’s work why don’t you do it? But restrained myself 😆

    I’ve got a feeling I’m not going to get paid for the dishwasher until the door’s fitted 🙁 .

Viewing 15 posts - 496 through 510 (of 691 total)