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Re: Thoughts on what leave will mean to us?
i’m not sure people are more likely to have their appliances repaired as quite a lot of it seems to be built to prevent repairs such as sealed drum, resin coated modules, moulded drain pump or heater. Howden appliances especially spare parts are too costly and it’s a challenge to cross reference parts. CDA is just as bad.
These days I tend to replace appliances rather than repair. As long it makes me money and if Brexit have a lasting effect on my business then I might do better out of it.
Re: Bosch dw – SGV53E33GB/10 – drain out after heater
I am confused as it is working when it’s hot just that it reverted itself to fill/drain cycle similar to faulty jug impeller but right after the first wash before it was meant to start filling cold water in time for the rinse cycle. My point is that the pump is working fine so how can it be dodgy? Are you saying that the hot water is impairing the pump performance that it was unable to correct itself in time for the cold fill for the rinse cycle?
Re: Bosch dw – SGV53E33GB/10 – drain out after heater
what you mean dodgy drain pump? replace pump or what?
Re: Bosch dw – SGV53E33GB/10 – drain out after heater
it’s somewhere between the drain pump and fill, it got stuck in a loop after the wash/heater/drain prior to rinse. The mushroom works fine as I checked it which responded when lifted.
Re: Customer refusing to pay up despite agreement
tried that, the trouble is she may have selected for ‘hidden’ when on the electoral roll which meant it would not be available via third party searches. Credit checks might be the only route as it would show links to her household(?)
No landline number. Maybe if there’s internet connection then there should be a landline number?
Re: Reconditioned appliances
There aren’t many machines worth reconditioning even the high end of a well known german brand. IMHO I think graded appliances are best way forward as in theory if you can find a casing in perfect nick, you can simply move the components over onto the better casing. It sells better as the appearance is much more acceptable to the eye.
Re: White knight – 96AW DEAD
due to my limited knowledge on pcb, looking at the wiring diagrams, it does appear to be that the power stopped dead when it reached to the control board. Door switch works, the bottle switch works as the light did come on when the bottle removed. I don’t know where exactly it stopped on the control board as there’s no power to the display board.
The model is 0312 96A 15000
Any thoughts?
Re: Whirlpool to do a recall on Hotpoint dryers
Martin wrote:
twicknix wrote:
How can a tumble dryer that, the manufacturer states is safe to continue using, be proven by your customer as ‘not fit for purpose’ and therefore have any right to a full or partial refund from you?
Why would you even consider it? How would you work out the degree of depreciation once it is out of the manufacturers warranty anyway?
MSE’s advice on contacting the retailer is a nonesense in this case. The dryers are still fit for purpose, the recall only a safety precaution.
The retailers are not in the position to question the customer’s claim, the weight of the law leans heavily on the customer’s rights and to avoid a protracted legal fight, it’s easier to pay out even though it’s clearly the dryer is fit for purpose, customers will use safety reasons to justify against potential fire risk and risk not being insured for that should it happen. It’s all about eliminating the risks altogether. My product liability insurance would probably say sue the manufacturer to recover the losses. But how many would pay out for the refund without claiming off the insurance. The consumer’s rights have exposed the retailers and they have nothing to support themselves particularly with 5 millions dryers out there and with the likes of MSE jumping on the band wagon. Talk about lynch mob!
This country is effectively being run by insurance companies not government.
Re: Whirlpool to do a recall on Hotpoint dryers
EFS wrote:Money saving expert now joins the fray.
Steve
It worries me that MSE is encouraging consumers to get what they want, I agree that the waiting times is too long and unacceptable but with 5 millions dryers to see to is a tough act. The thing I am not happy with are that consumers are being encouraged to take the dryer back to the retailer either via credit card or direct to the shop and demand a full refund on the grounds that it is not fit for purpose (that I do not dispute). I think I have sold a few of those and do not relish the thought on giving a full refund. Even if I do give a full refund, what am I meant to do with the ‘faulty’ dryer as I don’t sell second hand goods. Can I send it back to my supplier? Will my supplier take it back? Well that’s another issue…
Re: Bosch better than Hotpoint, ‘Really’ ?????
So the reviews on Which? doesn’t give an accurate picture after all. People are being hoodwinked left and right!
Re: Bosch better than Hotpoint, ‘Really’ ?????
Wow! The Siemens iQ300 range are exactly the same mechanically as the current Bosch WAQ range with sealed tank. No wonder why it was pitched lower than Bosch.
Re: Bosch better than Hotpoint, ‘Really’ ?????
gandh1 wrote:Bosch waa failure rates ok circa 3-6 years (spider)
Bosch wae failure rates low circa 6-9 years (motor or bearings)
Bosch waq failure rates high circa 3 years (drum)
Bosch wab/wak unknown. Pres same as waa/waqLg small drums (square carcass) 3-5 yrs drum-5-7 years ddrive or pcb
Lg large drums (bowed carcass) 4 years recirc pump assy, pcb 7-8 yrsZanussi/basic aeg 3 years for tub assy
Hp/ind. 5/6Kg models 3-5 years tub assy
Hp/ind 7/8 models pcb 5 yearsBeko 5/6 drums 3 years, 7/8 kg drums 4-5 years, pcbs can go on any 1-8 yrs
I have a customer asking for my views and recommendations on replacing the *ahem* four years old Bosch WAQ model (bearings failure) for another WAQ. To be honest I am surprised that they are still selling the WAQ models, maybe they are slow moving stock that people got wise? She was heavily influenced by Which? on their tests and reviews, WAQ is the model that got good score. I beg to differ here as an engineer.
I am rather frustrated by it and unable to tell the different between the Siemens and yet they are pitched cheaper than Bosch and remains the same internals. Feeling rather confused.com….
Re: Zanussi washer – ZWF1421W – stopped at softener?
A quick check on parts list for pressure switch and chamber, lo and behold all out of stock! (Masterpart and Connect but not Qualtex as I’m locked out the website due to password change PITA). Forewarned and forearmed and all that…
Will attempt to clean the chamber but the pressure switch which is summat I like to change for good measure as it may have been giving the readings too high for quite some time. Unless I am imagining it.
