Forum Replies Created
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Re: Zanussi WJS1397W
It is possible for a shorted pump to pop the timer on these; if you can trace continuity from the timer to the pump and the pump is OK; (I would plug on a new one with the machine leant back to be 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure) then it has to be timer.
HTH,
Steve.
Re: ROSSAIRE 2040dbuk
Gias (Hoover / Candy) are the manufacturer service for Rosieres – so worth a try first. Good luck. 😉
Steve.
Re: Indesit w/d WIDL126S
Did you tighten ALL the connections when you fitted the PCB? I had the same problem with a Servis board a while back. The machine kept boiling up even with a new thermistor. Turned out to be loose edge connectors……. :rolls: They have to be extremely tight.
HTH,
Steve.
Re: COP Draft
Lawrence wrote: Steve said that he would chase membership enquiries. Lawrence
No probs with that, Lawrence, but I feel a bit ‘at sea’ on this as we need the COP to recruit new members. Chicken and egg situation ATM. 😕 I am at limit with my workload and even after employing another engineer to spread the load, I have realised that it doesn’t necessarily lessen your burden, it just moves its focus. 🙁 (cue Ken’s “told you so….” :D)
I am hoping that I can free up some time after Christmas to help push this forward. Are there signs that something’s happening with the OFT before February?Steve.
Re: AEG Oven intermittent fault.
There is a service bulletin for this model relating to burning edge connections and plugs. Obviously they had problems with the PCB……. 😉 Have you tested if you have a feed through the clock, ie:- the relay is sticking in the ‘auto’ position?
HTH,
Steve.
Re: Cancellation of Contracts Made in a Consumer’s Home
Martin wrote: Spooky that you had a call from a guy that was a TS Officer, I wonder how you knew what is occupation was when you called round his house? Any tips how to spot one and I’d be obliged Steve by the way.:D
I did say in that post that I’d been working for them for ten years…..and his wife told me what his occupation was after it came up in conversation 2 years ago…..that’s probably how they knew me and I knew them. :rolls:
Martin wrote: “ethos” now there’s a word I here a lot on UKW but I still haven’t a clue what is meant by that? 😕
And I haven’t a clue what you meant by that…….? I just hope you meant it in an ironic way. 😕
Steve.
Re: Cancellation of Contracts Made in a Consumer’s Home
Trading Standards wrote:Customer Cancellation Rights
* You have the right to cancel this contract if you wish, within seven calendar days starting on the day this Notice of Right to Cancel is issued.
* Cancellation should be communicated in writing by delivery, post or email to the person shown above.
* The following Cancellation Notice may be used to exercise this right and can be issued in person or sent by post – in which case you are advised to obtain a Certificate of Posting or Recorded Delivery slip.
* You are advised to take a copy of the cancellation notice before returning it to the Trader.Work begun prior to the expiry of the cancellation period
* If you have agreed in writing that work will commence before the seven day cancellation period expires
AND
* you subsequently cancel in accordance with your rights, you are advised that reasonable payment may be due for any work carried out.
* You are asked to confirm in writing that work may commence before your cancellation period expires.Cancellation Notice (example)
If you wish to cancel the contract you MUST DO SO IN WRITING and deliver personally or send this [by post or email] to the person named below. You may use this form if you wish but you do not have to.
Complete, detach and return this form ONLY IF YOU WISH TO CANCEL THE CONTRACT
I/We (delete as appropriate) hereby give notice that I/we wish to cancel my/our contract .
(Trader to insert contract ref no, or name and address of the consumer)
Customer Signature……………………………………
Name……………………………………………………………..
Date………………………………
Address………………………………………………………. ……………………………………..Postcode……………….
Work commencing prior to the expiry of the Cancellation Period (example)If the customer agrees that work may start before the cancellation period expires, they should sign below to confirm this agreement and that they understand that if they decide to cancel within seven days, reasonable payment may be due for work carried out prior to cancellation.
I/We agree that……………………………………………………..(Traders name) may commence work, Job Reference No:……………………. on ……………………….(date), before the cancellation period has expired.
I understand that if I decide to cancel within seven days, I may be asked to pay for any work that has been carried out prior to my cancellation.Signed………………………………
Name……………………………………………………………..
Date………………………………
Address………………………………………………………. ……………………………………..Postcode……………….
Just for the record, Martin – I presented this form to the TS officer / customer today and he happily and quickly filled it in saying, ” Ah, yes, this is the one I wrote”. 😯 He works for Hampshire TS and was “working from home today”. Wife nowhere to be seen. Machine wasn’t pumping out and spinning they said; nothing found to be wrong on visit. Funny that……….. 😉
I’ve been going there for at least ten years but I have to say that I was nervous and mindful of what I said. I hate being in that position when you know that your business practices and ethos have not changed and despite that you are being watched.
Form printing at the weekend – forms for everyone from Monday……….Steve.
Re: Cancellation of Contracts Made in a Consumer’s Home
Martin wrote:Here’s some more on the subject hot from Trading Standards today: –
Trading Standards wrote:
The form (below) entitled ” Agreement to Commence Work etc” is to allow customers to request work to start within the 7 day period. Please be aware that these regs only apply to contract concluded ( customer agreeing to work being done) DURING a visit. Where you supply a quote/estimate for work and get a customers agreement by phone later, these contracts are not covered by the regs.CUSTOMER AGREEMENT TO COMMENCE WORK PRIOR TO THE EXPIRY OF THE STATUTORY 7 DAY COMMENCEMENT PERIOD
Job Reference: _________________________________
Work required: ______________________________________________________________
___________________________________________________________________________
I/We agree that ______________________________________________________________
___________________________________________________________________________
________________________________________________________ (insert trader’s name & address) may commence the above work on _______________________________ (insert date), before my cancellation period has expired.I understand that if I decide to subsequently cancel the contract within the seven days, I will be asked to pay for any work that has been carried out prior to my cancellation.
Signed _____________________________________________________________________
Name and Address: ___________________________________________________________
___________________________________________________________________________
Date: _____________________________The part of this form that intrigues me is the line that says, “I will be asked to pay for any work that has been carried out prior to my cancellation.” So correct me if I don’t understand English, but if you have to pay for the “work completed”, then isn’t that the same as being paid for the job you had just completed?
In simple terms, if you have fitted a pump to a Zanussi washer and 3 days later the customer decides to cancel the job, then they have to still pay for the work completed. So if you completed the job as a ‘first fix’, the above quoted wording negates the need for a refund. Huh? 😕Just printed out some of these forms as one of my calls tomorrow is to a Trading Standards Officer’s house. An opportunity to demonstrate first hand to these idiots how ridiculous this legislation is. I could say that I can’t start the work for seven days, so that’s no washing machine before Christmas! Sorry, madam – blame your husband!! 😈 The devil in me wants to do that………..:snig:
Steve.
Re: Hpt’ WF101 flashing like crazy
Power supply on the PCB – EMW for a replacement. Make sure you have the correct type when ordering though; there is either ICT FT (Mk4) or ICT FCT (Mk8) fitted to this range. The ICT letters are found at the end of the PCB printed in little boxes.
HTH,
Steve.
Re: WMA58 wiring diagram please
WMA58 pump wires should be blue and black to a twin connector. The thermistor wires are red……but the plugs will fit each other’s sockets – at a push. 😉
Check that first.HTH,
Steve.
Re: Diplomat ADP8500 Suspected faulty pcb
Try the OWI – that is the black circular grid in the side of the sump (at 3 o’clock with the filters removed). It probably needs a thorough clean up with a toothbrush and some detergent. It sounds like the wash pump is being ‘pulsed’ by the OWI as it controls water level. Machine fills, wash motor starts and draws water, sump empties and OWI stops the motor to refill and so on….. you may not have needed the motor…….. 😕
Steve.
Re: Bosch condenser drier leaks.
I’ve just about had it with this ***’kin drier. 😈 I’m normally a patient person but I have lost most of today to the stupid machine. I have systematically stripped and cleaned every part of it. Changed the front and rear drum seals, cleaned all the seals round the condenser…..everything.
First load – perfect. Second load was fine too. No leaks and the display was clear of mist; result!! 😀
Third load and the bloody thing started leaking at the front left side again. Not a lot, but a leak nonetheless. 😈 😈 😈Has anyone got any clue as to why this is happening? I really have no idea where to go now apart from dumping it back at the customers house and taking the loss on the chin. :angry4: Bosch condenser driers – too labour intensive to be bothering with – never again!!
Any help would be appreciated!!Steve.
