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Re: serviswashing machine
If it’s one of those with the full length bolts then you have to remove those as well as the screws on the back.
I cannot for the life of me think why anyone would design a lid like that?
Re: Diplomat D/washer tripping stat
Couple of possibilities.
It could be the one where the ‘official’ fix was to pull the heater apart slightly where it covers the stat. Originally it was too close and caused the stat to o/heat. (The newer ones are a different shape around the stat now).
Alternatively it could be the usual 3 in1 tablet issue combined with customer still putting R/aid and causing machine to oversud and therefore overheat the stat.
Re: Zanussi FJR1252W
Possible Interlock?
Also, no fault codes? Check for last fault code via diagnostics.
Re: Here we go again
Ahh the old Pyramid trick. They been used for everything from renewing razor blade edges to healing cancer.
Link not working for me btw.
I was interested in that ‘Steorn’ only to see what the outcome was. Have you a link for that?
Re: White Knight 767C T/D Down to Earth
Another tip on these: If you have water in the fan chamber, it’s worth asking the customer if they’ve recently moved the machine. 50{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the time they have, and they’ve laid it on it’s back at some point. 😕
Re: Creda europa solarplus oven
Even if it’s not, if I recall, fast track used to list these cookers under their name as well as their model. Worth a try.
Re: Baumatic oven
These guys are a nightmare.
I ordered a fridge door off them two years ago, 6 months later they were still promising me it would be ‘next week’.
Customer was a solicitor and I gave him all the details including relevant order details even he gave up. After a total of 8 months I had to refund him his deposit and he scrapped the machine.
Recently a colleague ordered an element off them. Only took 2.5 months despite them swearing it was in stock and ‘on the way’.
Re: Family Tree Puzzle
There’s a simple explanation to this I read in ‘The Short History of Nearly Everything’. (Great book btw).
We’re basically all related to each other. That’s why the human DNA has so little variance to it as opposed to the animal kingdom’s DNA.
We are all each others cousins/uncles/ aunts etc.
Re: Lucrative Dishwasher Money going west
With the Bosch machines, 99{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the time it’s a piece of glass stuck in the impeller.
Trouble is it can be a bitch to get out as it either slips back or tries to wedge itself into the out going waste pipe.I find that once all the ‘soup’ has been soaked up by an old towel or similar, if you get some kitchen paper and make a thick long stick of it, then force it under the impeller whilst turning it, the glass will stick to the paper and come away very easily with it.
That’s also a good lesson for 95{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of dishwashers not draining, it’s always a piece of glass trapped in the pump impeller. Reason being a combination of cheap (thin) glasses and thermal shock/bad loading, which breaks off a chip from the glasses.
As someone above has said, dishwashers are an art form in their own right. The beauty of that is the cowboys are clueless and stay away for the most part. Get in there and dip your bread!
Re: im in hospital
Well, better late than never.
Now show them nurses what ‘service’ really means! 😛
Re: More pictures guys please!
goosegreen wrote:Strange thing was, That the tenant was at work when the fire started, so the pump was not running. I felt sorry for her when she told me the firemen called her from her home number and said “There has been a fire in your flat”, Must have been a great drive home.Looking at the pictures again, I,am sure the cap has exploded as you can see the end of it on the floor in front of the pump.
GooseNo pictures, but that reminds me of an Incident when I was working for Indesit at Stapleford.
We had an issue with one of the new machines where a faulty timer would energise the heater without water in the tub. Now as the heater was directly over the sump hose there had been one known incident in London where this had caught fire.
A new timer was quickly made available and was put on van stock with the instructions that whenever we saw one of these machines (can’t remember the model) we were to replace the timer regardless of what the call was for.
A week or so after these instructions came out I had to go to a call with one of these and was specifically instructed on the job sheet to change the timer. When I arrived at the house however, there were three fire engines and one very burnt out house. I parked up and asked about the owner to see if she was all right, I eventually found her and without making it obvious I asked what had happened. Thankfully it was a chip pan fire gone bad and she told me not to bother with coming back at any stage as everything in the kitchen was destroyed.I would really have liked to see the faces of the guys down in Crayford when they received my job ticket with the words ‘House burn’t down on arrival, customer no longer requires service’
🙂
Re: Whats the nicest things customers do?
I’ve just had one lady return my cordless drill which I left at her house.
Amazed! 😯
Re: Who can shout the loudest and be heard I wonder?
dont really see what multibrand experience should have to do with it though at the end of the day we are all providing the customer with a service and that should be done with a bit of proffessional competance.
It’s not really about multibrand experience, it’s about that customer service you mention. Working for a big company you have limited options about what you can say or do for your customer. (you have to follow company guidelines and procedures etc. of course).
As an independent you can offer services and options that are simply not available to the manufacturers engineers. Obvious other benefits are not having to do anything that you don’t want to do, you don’t have to tell ‘porkys’ regarding the true quality of the machine you’re currently fixing for the umpteenth time. the advantages are too numerous to list.
But there are big disadvantages as well, outgoings such as Insurances, vehicles, fuel, bank charges, no sick pay, no paid holiday leave, what to do when the work drops off etc. etc.
But on the whole I don’t think I’d ever go back, though I did try it about 5 or 6 years ago. Hpt were advertising for engineers (pre Indesit era, I would never go to work for them again after 10 years of grief). and apart from decent pay and benefits, the 6 weeks paid holiday persuaded me to give it a go. I lasted a whole 4 days before I quit (I didn’t want to waste theirs or my next 2 weeks on a training course in minehead).
Just the way I was treated as a number and not a valued member of a team did it for me.
It might be different now though, I have friends who work for BSH and they love it.
