don

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  • in reply to: Recommended Vacuum Cleaner for Elderly #476137
    don
    Moderator

    Sadly corded machines are getting less due to consumers demanding lightweight cord free ones.

    Manual carpet height adjustment like the Hoover upright, downside of that machine is the weight. The Daewoo FLR00049GE could be a good bet 🙂

    Don [h=1][/h]

    in reply to: Hoover controls #476114
    don
    Moderator

    That’s how it normally goes, it could be that Hoover have changed that logic though :rolleyes:. I would give them until lunch today to respond then pop them a reminder.

    Don

    in reply to: Asko W600 20+yr old – issues #476110
    don
    Moderator

    A-S wrote:Hi, so anyone got any suggestions for what might be up with the Asko and what to check or what spares to look for.. cheers for any help

    Sadly there isn’t anything that would compare to your Asko.

    The best of the bunch is still the Miele range but even they have succumbed to price point pressure and as a result the products are not what they once were.
    We all have our own opinions on this subject 😉

    For me as a retailer of over fifty years, I still like the Beko for budget end, Bosch for mid range and Miele at the top end.

    Whatever you end up with expect a much shorter lifespan. Miele may be the way to go if you buy a model with a 10 year warranty which will be top end at least you know you will get ten years out of it.

    Don

    in reply to: Asko W600 20+yr old – issues #476107
    don
    Moderator

    electrofix wrote: there are still lots of 20 year old hotpoints about but the modern ones struggle to reach 7

    Dave

    Some of the real cheap stuff struggles to make it to it’s second birthday 😮

    Don

    in reply to: Hoover controls #476112
    don
    Moderator

    Sadly no Dave I havn’t , as the poster says I reckon it’s an airflow vent but the instructions are not great to say the least!

    I would leave it at the mid section and see how it goes. If you are worried give Hoover a ring and ask the question.

    Don

    don
    Moderator

    Deleted your duplicate thread in public spares.

    Best to keep it to one thread as it’s less confusing and it keeps the forums tidy. 🙂

    Don

    in reply to: Hisense washer dryer inlet solenoid – WDBL1014V #475972
    don
    Moderator

    Give our shop a try they should be able to help, send an email to spares@ukwhitegoods.co.uk. Don’t forget the all important model and serial number.

    Don

    don
    Moderator

    Sadly it is designed as a built under, removing the leg set will definately invalidate your guarantee. Not only that but the main oven door IIRC would hit the shelf in the housing. Built in ovens have a bottom lip to overcome this.

    What size aperture do you have in your housing? Is it 89cm or 60cm tall?

    I would have thought the best way forward is to contact the retailer, be warned there could be a restocking fee and also return carriage costs if it was an online retailer!

    Don

    in reply to: Hotpoint HAE61KS rusting #475939
    don
    Moderator

    I have been digging for you.

    For Hotpoint CEO email Maurizio.Pettorino@indesit.com

    https://www.complaintsdepartment.co.uk/hotpoint-uk/

    https://www.hotpointservice.co.uk/livechat

    Martin Lewis recommends Resolver for complaints https://www.resolver.co.uk/companies/hotpoint-complaints/contact-details

    Have you tried these avenues yet?

    Don

    in reply to: Hotpoint HAE61KS rusting #475938
    don
    Moderator

    I don’t protest but I will protect my integrity.

    These are help and assistance forums for those who need it not personal attack grounds.

    To answer your question re the brand(s) it’s a two way street. For far to long there has been a race to the bottom when it comes to price couple that with consumer demand for cheaper prices you then end up with shoddy goods and services as there is not enough margin in the products to give anything better but shoddy service.

    When the prices increase dramatically and they will perhaps there will be some improvement in the products we all purchase. Also bear in mind that in the future the “right to repair” a product will also have an upwardly price increase.

    If you need to make Hotpoint accountable for the shoddy product and service you really do need to take the legal route.

    I ask again where did you purchase the product from?

    Don

    in reply to: Hotpoint HAE61KS rusting #475936
    don
    Moderator

    drool wrote:

    Don: Works for Hotpoint, trained to defend poor build & workmanship,


    To say I am not happy with your comment above is an understatement.

    I do NOT work for Hotpoint, Indesit or Whirlpool brands never have never will. Now we have that cleared up and out of the way. I will continue.

    The businesses I have worked for over the years have been nationwide multiples and independents. We have been a stockist of Hotpoint etc appliances for over fourty years and in that time they like others have had recalls and other issues however I can honestly say I have not had a “rust” issue on any of their cookers for as long as I can remember.

    I appreciate as the consumer you are not happy with the product but there is no need to accuse me of defending poor build and workmanship, I have always told things as they are over 7000 posts will verify this. If you were my customer I would fight your corner vigourously. I may not win but I always try to find a solution.

    Moving forward you could try trading standards, the retailer it was purchased from ( which was)?

    I would not go in with all guns firing as that only puts up walls.

    Don

    in reply to: Hotpoint HAE61KS rusting #475932
    don
    Moderator

    These posts now have their own thread.

    Don

    in reply to: BEKO DW Display Brightness #475963
    don
    Moderator

    Not that I am aware of, there is nothing in the manual either.

    It’s either a fault or the location of appliance is in a sunny or very bright part of the kitchen.

    If none of the above I would send a photo of the dispay to Beko customer care asking the question.

    Don

    in reply to: Hotpoint HAE61KS rusting #475931
    don
    Moderator

    drool wrote:2 year old Hotpoint HAE60PS Electric Ceramic Cooker is showing significant rusting around cooker hob surround. Despite 10 year parts guarantee & obvious poor build quality of this item, Hotpoint refuse to do a charge free repair. Very, very poor consumer contacts and rebuff culture when one gets through. Who buys a cooker to rust up in front of your eyes after 2 years???? Never Hotpoint again!!!!!

    Rust is caused by water and oxygen and the metal surface which would suggest spillages during some stage of pans boiling over etc. No manufacturer is going to cover that sort of complaint.

    To prove it was a manufacturing defect is nigh on impossible, if it is that bad you could replace the whole hob top unit which comes with the trim.

    As an aside we are a Hotpoint centre and sell at least one a day of these cookers and I must admit we have not had this issue.

    Don

    in reply to: Be Modern Detroit electric fireplace, 46 inch span #475948
    don
    Moderator

    Something not quite right here :confused:

    You have been offered it on a Facebook selling page! If info is not forthcoming “walk away.” At 46 inches that would be a fire and a surround !!

    Be Modern Detroit is a built in without frame electric fire, you would more than likely need a bracket if it was freestanding. If the fire is that unreliable why go for it?

    If you want to take it further contact Be Modern direct phone: 0191 4553571 it may take longer than usual for a reply as most companies are still working with smaller staff numbers.

    Don

Viewing 15 posts - 601 through 615 (of 8,041 total)