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Re: Which Spares Supplier(Wholesaler) is best ?
Just waking up this thread a little…….Wash Vac (Parts Center) ❓ ❓ …….I don’t know of your experiences but with me in my neck of the woods, when I order stock from them on a ‘Next Day Delivery’ …it comes 3 days later! 🙁 🙁
Since they moved their parts warehouse from Sittingbourne to somewhere in darkest, rainy Yorkshire it’s all gone to cock 😡
One of their competitors (nudge, nudge, wink, wink) told me it’s because they share a warehouse with Plumb Center 😯 and Plumb Center customers don’t work at the same speed as we do in the whitegoods trade 😕 So they are used to shifting and packing the odd bathtub and ballcock to cowboy plumbers that only work when they are sober. 😆
Back in June they promised to try and sort out their delivery problems, and meanwhile an interim measure was to ask their customers to place orders before 1 pm to ‘guarantee’ a next day delivery 😯 So, I place an order at 11:58 am and it arrives at 3:30 more than 75hrs later. In fact I get the invoice for the goods I ordered from Sittingbourne faithfully the next day sure enough…perhaps that’s what they meant by ‘next day delivery’ 😮
That ‘competitor’ I mentioned however, has a much better system. Firstly, I place my order via the Internet, I know the items I have ordered are in fact in stock the moment I place the order. I hit the order button at 3:30 pm and I do get the goods delivered less that 24 hours later (22hrs actually) and they use exactly the same courier.
…explain that ‘Parts Center’ before I pull the plug on an account I have held with you for over 25 years 👿
Martin
Re: Whirlpool AWM 5104/3 strange actions
Yep :tup: Motor cooked and likely the filter/sump hose/ball valve clogged 🙁 (The norm for hairdressing salons 😉 )
Martin
Re: Nardi
You can fit a Universal Cooker Hood Filter (available from this site 🙂 )
http://shop.ukwhitegoods.co.uk/14ch02-c … arbon-type
Martin
Re: Old Hoover Logic
Sorry Cock I haven’t got one 🙁 Which Logic is it anyway? The series with the retractable timer knob or the earlier beast ? 😕
Martin
Re: Old Hoover Logic
Penguin45 wrote:I’ve done a Martin for the moment and locked it with a self-tapper,
Cheeky p-p-p Penguin 😆
Martin
Re: Invest In Your Business?
Ken,
Can I suggest you also ‘copy & paste’ your comments in the General Trade Forum AND the Rumour Mill as well for even greater impact 🙂
Martin
Re: Christmas Bash!
😆 How many of you ugly bastards are coming to the Christmas Bash anyway 😆
I refuse to share a room with Kevin by the way!
Martin
Re: Manufacturers Parts List CD Roms
Dave_Conway wrote:Try physically ordering a manual for an Indesit W123UK (not that I want one, I was just testing) by hitting required and see what happens.
Good Lord!
I see what you mean Dave. When Brian said that manuals were available for most* if not all models, I guess he didn’t realise us guys out here were excluded?
By virtue of the fact they allow us to order parts from information gained by purchasing their CD Roms, sadly without the technical information that should be available we are still, on the dark side of the moon 😕
Martin
*It works the same for many of the later Manuals on the issue 3 by the way 🙁
Re: Indesit washing machine heaters
eastlmark wrote:We had a model W123S which, look it up, shows no less than 3 alternative heaters, none of which are the 6 we already stock. So that makes 9 at least we need to keep just to complete what should be a simple first time fix.
No need to worry Mark, when the heater on those m/c’s go, it takes the Module with it and its ‘Goodnight Vienna’ anyway 🙄
Ease up on your stock levels there 😆 😆
Martin
Re: Manufacturers Parts List CD Roms
brian wrote:As I mentioned earlier we are driving to hopefully (not putting my neck on the block!!!) reduce the price of issue three and are looking at ways, in the future, of updating the CD/DVD electronically by issuing one “master” CD/DVD with updates/supercessions/price changes etc being made over the internet thus reducing cost’s.
Brian,
Got my ‘Issue 3’ today (same price as issue 2 though 🙁 ) but at least you have reduced the charge for each additional user from £20 to £5 so that is a relief and thanks for that 🙂
All those new models on there, each with their own ‘Service Manual’ @ £15 a throw 😯 How nice it would be if we could have all this info on a future CD/DVD eh? or cheaper and better still off the Merloni website (downloadable PDF files – brilliant 💡 )
Issue 4 perhaps ❓ 😀
Martin
Re: washing machine tub
Noch,
I do not recognise the model number you gave? (Are you in the UK I wonder?) But nevertheless a metal tub that has rusted through is a lost cause 🙁
Sealing with epoxy resin glue a short term fix, even braze welding another option. But time has been called on this machine if we are to face the truth I’m afraid 😥
Martin
Re: Post time on forums fast
Simon,
Simply go into your “Profile” setting and set the “Timezone” correctly. It should be “GMT plus 1 hour” 😉
Martin
Re: ariston awd 12 uk w/d
Without question it is a module failure. Error flashes only give a guidance (maybe) of the likely fault and after all, in this case, it’s another duff module 🙁 EMW can sort it for you as the only hope 🙂
Martin
Re: Badly packed spares
BSH Appliance Care Ltd rarely put any packing material in their boxes anyway. 🙁 I ordered a £120 module last month, it came in its own box BUT was put in another box twice its size, rattling about in that box like the proverbial ‘P in a B’ ! 😯
I hate that shredded cardboard Connect use but better than nowt I guess 🙄
Parts Center (Wash Vac) are full of wind with their inflatable packaging though 😆
Martin
