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Martin
ParticipantRe: DASA
Put it to the committee Oldtog :tup:
And lest I make Ken more nervous over the subject, I for one have said my bit and will say no more on the subject 8)
Martin
Martin
ParticipantRe: DASA
Oldtog wrote:Regarding the issue of Mr & Mrs Public, it has never been the intention of DASA to promote itself to them, plus the cost would run into Millions to do so.
Total tosh and you know it Oldtog, (but with the greatest of respect sir π ) nevertheless typical of the outdated and out of touch attitude and thinking of the current DASA committee. To simply channel its resources within its existing membership, and extract enough finances from them in order to continue the association, seems a strange philosophy π
Back to grass roots time I reckon, simply ask yourselves “What is the purpose and the future for DASA in the 21st century…..?”
No puzzle for me and the 95{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} plus outside your organisation, to realise what is wrong?
I mentioned in my earlier posting (Dear DASA blah! blah! blah!) that DASA has failed to realise why it was formed in the first place. (The ‘life blood’ bit π ) yes indeed ‘the buying public! The primary reason DASA was formed those many years ago by Chris Hayter & Co was to provide a link between the buying public and the trade who prey on them! To instigate control between the various factions including manufacturers, insurers, Uncle Tom Cobley and all!
“Never been the intention of DASA to promote itself to them“…and “cost would run into millions” as a public statement from a committee member here on UKW just says it all. My god, you desperately are missing level headed guys like me within the ranks of DASA if only to give you a kick up the a**e!
Here’s a thought to chew on and my final offer….Let me join DASA for a more realistic annual sub (sole trader) of say Β£52 (Β£1 a week π ) I will play your game in exchange for my giving you in return, realistical, educational, beneficial advice on what a TRADE ASSOCIATION should do to survive beyond 2005/6.
Encourage me and the likes of me to join and you will survive and go forward to better things beyond 2005. Laugh me off as a joke and I will have the last laugh my friend 8)
Martin
Martin
ParticipantRe: zanussi fl-850
Bumblebee,
It is difficult to diagnose from the information you have given us so far. But on the strength of that so far I would think either the motor is at fault (worn brushes) OR the heater not working π
I must ask, does it drain? Does it spin? What is its full model number as I don’t recognise the number you have given!
Martin
Martin
ParticipantRe: Amusing Ancedotes & Other Tales
Good Lord!…you all seem to have awakened to this thread, thanks guys, good on ya π
Suitably encouraged by your enthusiasm, here is another from my vast experiences in this bl**dy funny trade π
I get a call from a ‘Research Centre’ in Compton, Berkshire. They have a Hotpoint W/m not spinning, give me instructions to ask for Lab No 4, where the errant machine is located. I get there, sign in, receive a lapel badge and am directed to the ‘lab’.
At the lab they say that I must ‘strip off all my clothes, take a shower and put on special protective clothing. π I asked “What about my toolbox, does that need to come with me into the shower?” π― …”Aah no they reply”, slightly puzzled at the problem over my toolbox, “We will just wrap it in a protective film for you to take it into the lab after you have showered!”
I take a shower, in the changing room there are various sizes of new ‘lab clothing’ to change into, from underpants to wellington boots and ‘hairnets’ (obligatory). I sort out a full set of ‘gear’ then enter the lab, shortly afterwards they reunite me with my toolbox wrapped tightly in what appears to be cling film. π They show me to the Hotpoint WM series which stands on a pedestal with its own drain tray and RCD power supply.
After unwrapping my toolbox and lifting the lid of the m/c, I quickly diagnose it wants new motor brushes. I then proceed to the exit and am confronted by yet another member of staff. “Just popping to my van to get a pair of brushes!” I tell him………….”In that case you will need to take yet another shower and change into your outdoor clothes, then on your return, hand me the brushes, then take a shower and put on new lab clothing….!”
I went through this lengthy process again, the whole job took me all morning to complete. I invoiced them around Β£195 for my troubles and they paid up within a couple of days, however a month or two later they are back on the phone to me saying they have another machine in another lab that has broken down………….Against all my principles of good customer relations and good business ethics, I tell them to **** ***! and get someone else to take a shower, not me pal!!!!!!!!! πΏ
Martin
Martin
ParticipantRe: DASA
…..oh, and I have just checked out the DASA web site (currently under reconstruction)…A great improvement from the stale old one I must say BUT please, please get rid of that awful music. :eeek:
Talk the talk guys but don’t sing along with it π
Martin
Martin
ParticipantRe: DASA
Dear DASA,
….thoughts from my side of the fence…
I am not or ever have been a member of your association, and I have been in business in this trade for over 32 years. Over those many years I have adopted ALL the principles your organisation stands for. I have resolutely administered a comprehensive βcode of practiceβ for my customers to benefit from, equal to if not above and beyond those insisted on by yourselves and your membership. My business ethic stands testament to the deep respect and priority I give to each and every one of my customers, thousands of whom stay faithful to me year after year as a result.
I believe I speak for the vast majority of those independent service organisations that like me have never joined your ranks, possibly even for those members that have since left, as to why we do not wish to join.
Primarily, without a doubt, the cost. The current cost of annual membership is Β£210 (sole trader)
Now I am sure you could fall over yourselves in justifying the charge and be at great pains in pointing out the benefits of membership. But you know full well that in order to recruit more members and stop the decline in the loss of existing members, the annual subs needs a radical rethink? After all, we on the outside are not only engineers by profession but also businessmen. As engineers we all wish to show our credentials of responsibility towards our customers but as businessmen we need to weigh up the cost in relation to the benefits. Historically DASA has provided the vital link between individuals and manufacturers, insurers and work providers, but little to show the public at large of its very existence. So much so that the DASA logo stands in almost total obscurity to the man in the street.Independents like myself these days can register their business with their local Trading Standards Office for a fraction of the cost. The general public trust, respect and more importantly recognise the importance of Trading Standards and what it stands for and can do for them. For a business to be accepted by the TSO stands as a greater guarantee to public confidence. No such assurances are symbolised by the obscure DASA logo added randomly to adverts by a handful of companies dotted sparsely throughout the land.
Nowadays manufacturers, insurers and work providers look outside DASA for help, simply because they are constantly searching for more businesses to relieve their ever increasing volume work pressures beyond the scope and coverage of those members within. That, at a stroke, therefore negates that membership benefit outright!
Discounts on insurances, vehicles, legal representation, tools, work clothing etc are simply an attempt by DASA as being another benefit to members. But again, any level headed independent in this day and age can simply access the Internet and get far greater discounts at the click of a mouse pointer!
What else does DASA represent to the likes of me, my business and hundreds of others out here like me? And what else does DASA mean to our very life blood, the buying public? Darned if I know, absolutely nothing, I suspect !
Yours sincerely
Martin
Martin
ParticipantRe: Splat a Penguin!
Penguin45 wrote:God will get you for this!
:rotfl: He surely will :rotfl:
What better entertainment though on a cold winters night but to see how far you can chuck a Penguin π AND they’ve got a huge ‘velcro’ target board set up in the conference room at The Millers Hotel, you’ll see it close up in November I expect π π π
Martin
Martin
ParticipantRe: Zanussi jetsystem washer 3-4 years old…
The fabric conditioner channel is blocked with bacteria build-up! Poke a large cable tie up the outlet holes whilst it is filling on the final rinse, that’ll clear it. π (Have a hand towel handy to clear up any spillage π )
Martin
Martin
ParticipantRe: A right pickle
Gentlemen, instead of us all talking about the obvious infallability of the lastest offering from the Merloni campus, and posting our comments here (for only the trade members to read). How about publishing this info in our public area so smart eyed GOOGLE can spread the word and reach Joe Public? π‘
Could I please ask Kevin to ‘post’ a ‘review’ of the Indesit WI 11UK (i.e Bargain Basement Price but replacement parts are prohibitably expensive, they suffer a high short term failure rate and unless you take out extended insurance it is unlikely to be economically repairable after the 12 months warranty)
That comment is no exageration, based on fact and will have far more impact which surely is exactly what you and I need the buying public to know? AND unless they get this information from the likes of UKW they will continue to buy this junk and we will all be out of a job πΏ
A right pickle eh?…what do you reckon?
Martin
Martin
ParticipantRe: R600a in hospital
Richard wrote:π He will not mind me telling everyone but R600a has slipped a few discs (not records) and has been in hospital :sleep: for the last few days. π
Is that through lifting something he should’nt ought to β or from carrying his hard earned money to the bank β
π Seriously though, get well soon Bryan π
Martin
Martin
ParticipantRe: Effective complaining – any tips?
tuppence wrote:Is it possible for anyone to offer advice on the most effective means of dealing with Hotpoint Merloni?.
Tuppence
IMO dealing with most companies complaits departments can be a daunting challenge for most of us. If however you have a genuine complaint about their product and service given to it and can fully document the catalogue of errors and damage caused by their organisation. Then your local CAB or Trading Standards Office could act on your behalf and lend weight to your case π
Getting back to the problem machine more specifically, I suspect the problem is (or was) a restriction in the flow from the main circulating pump to the top spray arm. Gritty deposits on crockery will almost certainly only be found on those items taken from the top basket π
MartinMartin
ParticipantRe: Zanussi TD4112W tumble dryer
The Zanussi is a fine dryer and should give years or reliable service. You might like to check the Bosch WTA3003GB as an alternative though π Its a better looking machine, around the same price and with a better ‘venting’ option 8)
Martin
Martin
ParticipantRe: Old Hoover Logic
:rotfl:
Martin
Martin
ParticipantRe: Maintenance manual for White Knight WK787 dryer?
kheath wrote:hi, we have service manuals for most crosslee dryers, this one included.
Public forum here π , but Kevin perhaps you could ‘share’ your info with us via our grape vine, would be handy π
Martin
Martin
ParticipantRe: Invest In Your Business?
Ken,
You must!!…..posting it here is fine, and thanks for that, but Hey! you’re ‘Preaching to the Converted’ here mate π . We know, we are with you, now get the message across to those in the open forums… ASAP π
Martin
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