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Chucked, Del? Doubt it – this is the one place where we CAN (and should be) be totally honest and forthright in our opinions.
The thread looks bad to all parties IMO, pulling it may not be the answer though – there are contributors to it who are not party to this forum – how would we take their opinion into account?
Drop it and let it fade away.
Oh, and somebody write a nice update about how the re-birth is going. That’s probably what’s triggering people off – the long periods of silence that eminate from DASA. Nothing much has to be happening quickly, so long as people get reminded that things are afoot!
Chris.
Jim,
Pressure bottle will not affect the drain function of the machine, only spin.So, logical course of action is to drain the machine down and check the filter/pump chamber for blockages. This can be interesting on a Blomberg as the drain hose exits the machine at the top of the casing, rather than the bottom. Controlling the flow from the filter can be rather messy! 🙄
Alternatively, cancel off any existing programme and reset to spin only prog and see what happens! If it does drain/spin, it would point to a problem elsewhere in the programme (ie no heat perhaps). At that point, might be best to get some professional help.
Check the Directories section, or pop your post code up in here and someone will pick up on it.
Whatever you do, pull the plug first.
Regards,
Penguin45.Re: indesit w101uk
Simon,
It may be worth physically changing the heater relay, as it can meter ok under test, but not under load. It may not have been changed as part of the repair process, although my dealings with EMW suggest that their quality control is normally exemplary.Failing that, the usual continuity checks back to the board from the components etc.
Regards,
Chris.Re: Blomberg 1301 ABB
Thanks for those few kind words Geoff. There is a certain amount of basic stuff which evereybody ought to be able to do for themselves – filters and the like.
Ironically enough, my last call that day was a Blomberg – with a blocked water level control! Unfortunately, the customer had to pay. 😕
We don’t accept money for help through UKW – if you’d like to make an Amazon purchase through our web link, the site will receive a contribution towards our running costs. 😀
Cheers,
Penguin45.Re: I think Kwatts wrong
:lesson: :lesson:
Miele 1400
Energy Efficiency AA
Wash Class A
Spin Efficiency A
Service Quality AA
Servis M3016W.
Energy Efficiency B
Wash Class A
Spin Efficiency AA
Service Quality DNice label…….
I am a very bad Penguin and will find a suitable way to punish myself. After I stop giggling…….
Chris.
When we get an “out”, I ring the office to see what we can squeeze in instead – customer usually delighted, so few problems getting paid. The “out” usually gets one more chance, or NFS – No Further Service.
Mind you, being an overworked sole trader means I squeeze the jobs in however I can. Our system is slightly different – we tend to work to timed appointments (Julia is a perfectly capable negineer and can work out an appropriate amount of time for each call) – I get told off for being 5 minutes late!
Still it’s a living….
Chris.
Why would they do that Martin? It isn’t a foreign body – and, have you seen the gap round the drum front on these things? Hopeless.
Penguin45.
Re: I think Kwatts wrong
Well, I’ve read the article three times now, and this thread several times and confess that I am at a loss to see what the fuss is about.
I thought the article was a very clear overview of the how, why, where and potential pitfalls of trying to get an exchange. The part looking at customer attitudes amused me, but may be a salutary warning to those looking to change a machine.
Short of just printing out the Sale of Goods Act and others (zzzzzzzz…) what more can you do beyond outlining the basic provisions?
The personal feel of the article makes an interesting change from the faceless, bland impersonal stuff that churns out from manufacturers, retailers and the other “formal” parts of the industry. And lets face it, the informal, natural, personal nature of UKW is part of what makes us stand out! A punter will read the article and think it written buy a real person, not a marketing committee.
If someone would LIKE to do the sanitised, press release version and put it up, I’ll lay odds as to which will prove to be more popular!
I say leave it alone.
Chris.
Geoff,
Remove rear cover of machine, the pressure bell is the white plastic ball at the 6 o’clock position on the rear of the drum, with the black rubber tube coming off it. Pull it off and flush out until spotless. Make sure the rubber grommet is clear as well.Pull The Plug First.
Regards,
Penguin45.We’ve got twins and survived and its 😀 ❓ 🙄 :rotfl: ! . A year from now, you WILL need eyes in the back of your head!
Congrats,
Chris.I’m with you kid…….
Welcome on board by the way – it isn’t all this personal; the boys are just enjoying themselves!
Chris.
Re: I think Kwatts wrong
Richard,
I can’t find the post you’re refering to – what you been looking at?If I understand the drift of what you’re saying, you are questioning the ease with which manufacturers exchange appliances rather than reparing them?
There are a number of factors at work here.
1) Reduced levels of company service – many manufacturers are struggling to maintain full employed service cover.
2) Reduced levels of parts stocking.So – when the engineer finally gets to the job and hasn’t got the part (7 days dely?), customer is getting really tee’d off. It can be quicker for the manufacturer to replace the appliance than fix it!
Bear in mind that the £250 machine has been sold twice – once to your chosen retailer and then to the customer. So the real cost of the appliance is what £100? £120? Changing it doesn’t really cost them all that much!
The downside of this is that the contract guarantee work (ie the bit WE do as independants) suffers as well. No parts? Delayed call? Well, lets replace it. The upshot is that the agent only gets half fee – given that most contract work is still under £40 a call, and you only get half fee for a BER/Replacement (ie – you’re making a loss) @ (say)£17.50 – £20 for a call that’s taken out of your control! Let’s face it, it costs me just over £22 to ring a customers door bell, and I, like you, am an independant. Those with more involved overheads and staff are paying more.
The problem does not lie with Ken, it lies with inadequate service cover, poor parts availibilty and perceived expense – something we touched on in the “Vision” thread. And it’s very wrong that we lose out as a consequence – it’s nothing to do with us that parts are not available; so why should we be punished for the incompetancy of the manufacturer?
Chris.
Almost certainly short of gas. It will need two things doing – recharging and find the leak. One of the fridge lads should be able to give you an approximate idea of cost.
Regards,
Penguin45.Re: Plastic “Y” Connectors
I am very happy that I have managed to entertain you all so royally (King Penguin joke, that).
Mrs P did indeed turn up with dry clothes. I needed the screwdriver to get the plastic tab off the stop tap, to get the pliers on and turn off the water.
You can’t become a Penguin, you have to be hatched that way.
AEG used to supply a beautiful brass Y piece with new appliances years ago – never managed to find it as a spare part though.
Trouble with all these daft things that the manufacturers do is that over time you gradually develop your “perfect” machine in your head. Now if we pooled all THAT combined knowledge and REALLY come up with the perfect machine, we could get paid a fortune by the manufacturers NOT to put it into production! 😆
Anyway, We Are Greatly Amused.
Cheers,
Chris.
