[spanner51]

Re: Dealing With “Call Backs”

Gazman1000 wrote:
I hung up on her. I’m waiting to see what happens next.

Personally I never hang up on a customer, it seems to make them worse. I hold the phone away from my ear, and let them rant. When they say ‘are you still there’ is when I speak. As they don’t know at what point you stopped listening, they have usually calmed down.

[spanner51]

Re: Can I repair a LPG appliance if im Nat Gas trained

http://www.trustcorgi.com/techlib/Techn … iances.pdf

I think this covers dual fuel as well

[spanner51]

Re: Neptunes tail lift.

Fantastic
Just what the doctor ordered.
I must get me one

Graham

[spanner51]

Re: Dealing With “Call Backs”

I was once accused of ignoring an imminant fault after repairing the reported fault. just to get another repair at a later date. I took exception to that, as I allways repair whats needed, or point out potential faults. And I am allways aware of not fitting unnecassary parts. Sometimes i think we are dammed if we do, and dammed if we don’t.

[spanner51]

Re: Hoover HCA391FFK F/F

Thanks Subs

Job done

[spanner51]

Re: Bearings on a hpt wt721

Thanks Neptune
I more or less get the idea. Is it a permanent fixture in the van? or do you take it in and out for tranporting machines.

[spanner51]

Re: Bearings on a hpt wt721

neptune wrote:my homemade electric tail-lift. Details on request

yes please

[spanner51]

Re: masterpart prices for SMG993736190R

Penguin45 wrote: I don’t mark up my parts and make my money on my labour

?

So where is the insentive to do extra work, sell more parts, and make more profit. Even if its just selling descaler, or affresh cleaner.?

[spanner51]

Re: Diplomat 610 Oven

I temp tested on 100c, Which seemed OK. The problem is it takes Forever to get there, and I’m spending a lot of time just watching it.

[spanner51]

Re: Electrolux W3180H, 22E error showing.

Every time I’ve seen this I take the pressure chamber off and give it a good clean. It usually cures the problem. If you get a blocked drain valve or waste pipe it usually gives error code E10

Graham

[spanner51]

Re: Servis M3112W Wont Start

Thanks guys
I priced up a new moule from connect. £76 seems a bit much, so I will try EMW

Graham

[spanner51]

Re: Lux Wascator W455H Error E10

Try here http://www.laundrysystems.electrolux.co.uk/Default.aspx

E10 usually means blocked drain valve, or waste pipe

[spanner51]

Re: Whirlpool H Duty T/Dryer

I have seen a few customers who put detergent powder in the fabric softer cup on top of agitator.

[spanner51]

Re: candy cpca240ffk

Thanks Chris
Just what I wanted (I think)
Graham

[spanner51]

Re: Whirlpool H Duty T/Dryer

If the belt is broken there is a micro switch on the jockey pulley arm, which will stop it working. I have also replaced a few door switches.

[Author]

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