Forum Replies Created
-
Posts
-
Re: Windows 10
By 12:30 last night, I’d had enough trying to sort out the permissions issue on my laptop, so I reverted back to Windows 7 Pro, and am happy to report it was a fast and pain free. I’m enjoying the familiarity.
Having done that, the permissions problem remained, but I stumbled across a step by step tutorial on the Techguru website which helped me to permanently resolve the issue.
Looking back, I suspect the problem with permissions may have been related to me accepting Windows 10’s offer to link the “local” account I had on my laptop to a “Microsoft” account.
I am less worried by the “Driver IRQL not less than or equal” issue as I suspect it may be simply caused by an out of date driver, as the hardware is 5 years old.
I’ll try Windows 10 again when I get my next quiet period.
Re: Windows 10
Windows 10 has self-installed on two of our machines, both previously running Windows 7 Pro. There were no problems with the “office” desktop. It appears to offer the best of Windows 7 and Windows 8. I really like the feel of it and all software appears to be working fine.
My laptop is a different story. For starters, I lost 2 hours of work on an Excel spreadsheet after I found it had loaded the file as read only and I didn’t have permission to save anything to my “Documents” folder. Likewise, MS Outlook failed to load, as I apparently didn’t have the required permission. I later discovered I could get round this by giving “All users” read/write permissions to the folders, but every time I shut down the computer, I seem to lose the permissions again. Then lunchtime today, in the process of putting through a parts order on my laptop to Electrolux Pro-corner, Windows 10 rebooted a total of 5 times after showing a blue screen with the error message “Driver IRQL not less than or equal”.
So, for now, we’re sticking with Windows 7 on our 2 home PCs. Hopefully, some updates will come through in the next days or weeks to make things work more smoothly.
Re: True or false?
The latest edition of the Part P Approved Document (2013 edition) states that Part P approval for installing a new cooker is not required unless a new cooker circuit is needed (You’ll find the relevant section if you search the document for the word cooker.):
http://www.planningportal.gov.uk/uploads/br/BR_PDF_AD_P_2013.pdf
However, the installation of all fixed electrical equipment must still comply with Part P, so I guess in that sense the installer is responsible for the ensuring the circuit as a whole meets the regulations, even though they do not need to certify it under Part P.
Re: Fixed labour fee ,fitting parts supplied by customer ?
I favour SAMURI’s approach, assuming the customer seems reasonable (as 95{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} usually are) and you yourself have good customer relationship skills (as I suspect 95{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of us generally do).
If either you or the customer fall into the other 5{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} category, then I guess lee8’s approach may prove the safer option!
Re: Hotpoint / Indesit Service Centre
Hotpoint/Indesit don’t get many kind words on this forum, but they are Britain’s best loved household appliance brand (Superbrands UK). Not everyone wants to spend £150 to repair a Hotpoint, I agree, but many of these people will end up spending £300 on a new Hotpoint instead.
Yes, we do see some expensive early failures, but the same goes for most other mid-market brands, sadly now including Bosch. Replacement tubs for Indesit/Hotpoint machines are actually pretty cheap compared to many other brands.
In my view, we don’t do the repair trade any favours by slagging off particular brands. I doubt customers appreciate being advised they made a poor purchase decision.
There is a real danger of our views being jaundiced by the fact that, as repairers, we only see the machines that go wrong. We may bemoan the quality and durability of the latest machines when we see the first early failures, but give it 10 years, seemingly against all odds, we find out many of these same machines are still going strong.
Re: wml540 leaking dispenser
I’ve found just fitting the updated rotary drawer, C00281253, usually does the trick. There have been at least two previous designs to the drawer, as far as I know all superceded by this one.
The odd customer has expressed some doubt when I’ve told them a new drawer will sort the leak, so I point out the subtle design difference between old and new, and I have had no recalls.
Looking into it, there is a later rotary drawer, C00283629, for later dispenser variants, which doesn’t seem to be backwards compatible, but I haven’t come across any of them leaking in the same way.
Re: wml540 leaking dispenser
If it leaks on the final rinse, a new drawer should sort – I’ve fitted many. The current drawers have a modified profile under the conditioner compartment incorporating a drip guide.
Re: Electrue and their discount software crash, is it just m
Qualtex set up our account years ago with the password as our postcode, with as far as I know no way to change it. Not the cleverest password policy if you want to protect commercially sensitive information from a competitor.
Re: Electrue and their discount software crash, is it just m
Would one plausible theory be that Qualtex may suspect Connect have gained access to some Qualtex accounts in order to compare prices, hence Qualtex’s decision to step up password security?
Re: Hotpoint dishwashers fires
Apologies for resurrecting this thread, but I had assumed this story related to the older FDW dishwashers with door mounted pcbs (as shown in Martin’s photo above), but it seems it relates to the new platform dishwashers with pcbs in the base.
I have just received a recall letter from Hotpoint as I bought an interface pcb for a FDL570G.R dishawasher back in February 2012 and they assumed I was the dishwasher owner.
Does anyone know which models and serial numbers are affected by the latest (July 2014) recall. Also, does anyone know if it is a pcb issue or is it damage to the badly protected wiring harness in the door that is causing the fires?
Re: Electrue and their discount software crash, is it just m
Yes, Connect and Qualtex often price match very closely. I suspect between them, including their retail offshoots, they hold a large chunk of the market nationally for white goods spares. This creates the risk of a powerful duopoly operating against the interests of consumers and independent repairers.
For that reason, I like to support the smaller wholesalers. Masterpart, for example, get a significant chunk of my business. Yes, they don’t have everything in stock, but they are often around 15{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} cheaper, with a lower ordering threshold for free next day delivery.
Re: Online Pricing
I think you have touched on something very interesting. If you look at their volume of transactions on eBay, you will see LM Electrical Spares are a very big outfit – nearly 30,000 feedbacks in the last months, which equates to at least 1,500 orders per day.
Looking at their Companies House data, LM Electrical’s sole shareholder is Lee Tustin, who according to his public profile, is also employed as Sales and Development Manager at Qualtex. Could that provide some insight into where LM Electrical buy from, and maybe even who does their distribution?
Re: Online Pricing
With “cash in bank” over £200k and “net worth” over £100k, I doubt Dyson would have any issue selling to them, although oddly, their accounts show no other assets (eg stock).
Re: Online Pricing
I guess, for an order of maybe 1000, they obtained a good discount, perhaps directly from Dyson?
Re: bosch slimline dw pcb wanted
I thought you might qualify for a free repair. They used to replace the pcb, although I’ve noticed on more recent recall jobs they seem to fit what looks like a separate relay box, presumably to bypass the heater relay on the main pcb. Check the heater alternating valve and dispenser coil for signs of water damage, the usual causes of a dead pcb on these machines.
