Forum Replies Created
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stratfordgirl
ParticipantRe: LG door seal removal tool
Cheaper at Connect!
stratfordgirl
ParticipantRe: Hotpoint tumble dryer heater thermostats
Fantastic iadom, the diagram confirms my fears are unfounded.
The cycling stat cuts the live to both elements, the one shot cuts the neutral to both, so the heater is fail-safe even if the stats are inadvertently reversed.
stratfordgirl
ParticipantRe: Hotpoint tumble dryer heater thermostats
But if the cycling stat fails in the closed position and the motor stops going round, no safety cut-out and a potential fire I guess?
stratfordgirl
ParticipantRe: Qualtex/Connect vs ebay
The genuine part is safety tested to international standards. In my opinion it’s a bit of a risk to buy such a safety critical part of unknown origin from an obscure discount seller.
stratfordgirl
ParticipantRe: Qualtex/Connect vs ebay
If you’re talking about Spares 2 Go, I note they specify “compatible replacement”, ie probably non-genuine. Not really a like for like comparison.
I admit I’m slightly biased against Spares 2 Go as I had a less than brilliant buying experience from them with a faulty part I bought privately from them last year, but this may have been a one-off.
stratfordgirl
ParticipantRe: Spare parts
Homespares also worth a look.
Not forgetting the manufacturers themselves. Indesit, BSH, Electrolux and Hoover all give discounts to non-account trade customers.
stratfordgirl
ParticipantRe: Bosch dishwasher recall fire
I don’t think there is anything sinister or stupid going on here. AXA are simply not jumping to any conclusions at this stage. Chances are it was caused by the design flaw addressed by the recall. But at this stage as far as they are concerned, the appliance may have been in a dangerous condition when it was sold second hand, due for example to an unsafe repair. They may even be able to blame the consumer if it can be shown they continued to use the appliance despite an ongoing fault (thereby breaking their condition of insurance that they maintain their home in good condition).
That is why the insurer have commissioned a forensic examination to establish the cause of the fire. They have invited the seller and manufacturer along so they can witness the test and ensure impartiality. Unless the fire can be clearly attributed to a manufacturing defect, Bosch are unlikely to bend over backwards and admit liability for the fire. They are likely to jump at any opportunity to blame either the seller or the customer, so it only fair that AXA have invited domesticbliss along as well to view the evidence.
stratfordgirl
ParticipantRe: Bosch dishwasher recall fire
I don’t think you should be worried. AXA are just trying to cover all angles. As manufacturer, Bosch bear primary responsibility for the safety of the product and should bear the cost of any product liability. Even if the worst happens and you are deemed liable, your public liability insurance will hopefully cover product liability as well.
The fact that the product is subject to recall would make it difficult for anyone to pin any liability on you. The finger would only likely be pointed at you if it could be shown that the cause of the fire was not related to the recall, but somehow caused by your negligence in checking the appliance before sale.
However, AXA’s letter appears to amount to a formal claim, so you must tell your insurer straight away. It will be a condition of your insurance that you do so. The chances are they will want to send a representative to the forensic examination as well. If you hadn’t told them about it, you could be deemed in breach of their terms and conditions and they may be within their rights to cancel your cover.
stratfordgirl
ParticipantRe: The General Maintenance Co ?
Their registered company name is Westpalm Properties Ltd. Their key financial figures look pretty solid, but with those harsh T&Cs perhaps they would be!
stratfordgirl
ParticipantRe: connect rip off merchants
Parts prices for distributor branded appliances usually vary wildly, hence the need to shop around. I wouldn’t be surprised if Connect aims for over 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} markup on their buying price for spares, which might help to explain why they tend to be un-competitive on minor brands.
I recall being quoted around £180 for a power module for a HDA washer dryer by Glen Dimplex (official parts distributors for HDA), whereas the OEM, Hoover, quoted around £60 for the same thing.
stratfordgirl
ParticipantRe: Siemens wt36v398
Ah, yes, but apparently dropped from the GB/11 version, unless the diagram is wrong.
stratfordgirl
ParticipantRe: Siemens wt36v398
The heater unit appears to incorporate an NTC and thermostat on the top plate (both separately replaceable) and a device (wired to the heater, mounted on a separate bracket and not individually replaceable).
stratfordgirl
ParticipantRe: connect rep
I’ve learned that Connect’s ETA is just that, expected time of arrival, and I always advise customers accordingly, if the part is out of stock. Connect have always been up front about this with me, and never “promised” a delivery date.
But if I have the choice (BSH, Electrolux, Indesit, Miele, Fisher & Paykel, Hoover), I order out of stock parts needed for a customer direct from the manufacturer, cutting out the middle man, and often cheaper anyway. Failing that, from Qualtex if possible, as I have found them best for special orders, as Andy says.
stratfordgirl
ParticipantRe: Gas Safe & Proud
Possibly dictated by the customer on grounds of cost? I imagine routing the pipework to the rear of the dishwasher would have increased the gas fitting charge quite a lot, although more cost effective in the long run.
stratfordgirl
ParticipantRe: customers with no common sense !!
If she were to issue a county court claim, without an independent report showing the repair was unsuccessful, I doubt a judge would rule in her favour. However, if appleelectrics did not file a defence within the deadline, then she could enter a judgement against him “by default” and ask the bailiffs to enforce the judgement.
There is of course a possibility the repair worked fine and she still has the appliance!
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