stratfordgirl

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Viewing 15 posts - 631 through 645 (of 953 total)
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  • in reply to: LG door seal removal tool #420593
    stratfordgirl
    Participant

    Re: LG door seal removal tool

    Cheaper at Connect!

    in reply to: Hotpoint tumble dryer heater thermostats #420557
    stratfordgirl
    Participant

    Re: Hotpoint tumble dryer heater thermostats

    Fantastic iadom, the diagram confirms my fears are unfounded.

    The cycling stat cuts the live to both elements, the one shot cuts the neutral to both, so the heater is fail-safe even if the stats are inadvertently reversed.

    in reply to: Hotpoint tumble dryer heater thermostats #420553
    stratfordgirl
    Participant

    Re: Hotpoint tumble dryer heater thermostats

    But if the cycling stat fails in the closed position and the motor stops going round, no safety cut-out and a potential fire I guess?

    in reply to: Qualtex/Connect vs ebay #420182
    stratfordgirl
    Participant

    Re: Qualtex/Connect vs ebay

    The genuine part is safety tested to international standards. In my opinion it’s a bit of a risk to buy such a safety critical part of unknown origin from an obscure discount seller.

    in reply to: Qualtex/Connect vs ebay #420180
    stratfordgirl
    Participant

    Re: Qualtex/Connect vs ebay

    If you’re talking about Spares 2 Go, I note they specify “compatible replacement”, ie probably non-genuine. Not really a like for like comparison.

    I admit I’m slightly biased against Spares 2 Go as I had a less than brilliant buying experience from them with a faulty part I bought privately from them last year, but this may have been a one-off.

    in reply to: Spare parts #419854
    stratfordgirl
    Participant

    Re: Spare parts

    Homespares also worth a look.

    Not forgetting the manufacturers themselves. Indesit, BSH, Electrolux and Hoover all give discounts to non-account trade customers.

    in reply to: Bosch dishwasher recall fire #419678
    stratfordgirl
    Participant

    Re: Bosch dishwasher recall fire

    I don’t think there is anything sinister or stupid going on here. AXA are simply not jumping to any conclusions at this stage. Chances are it was caused by the design flaw addressed by the recall. But at this stage as far as they are concerned, the appliance may have been in a dangerous condition when it was sold second hand, due for example to an unsafe repair. They may even be able to blame the consumer if it can be shown they continued to use the appliance despite an ongoing fault (thereby breaking their condition of insurance that they maintain their home in good condition).

    That is why the insurer have commissioned a forensic examination to establish the cause of the fire. They have invited the seller and manufacturer along so they can witness the test and ensure impartiality. Unless the fire can be clearly attributed to a manufacturing defect, Bosch are unlikely to bend over backwards and admit liability for the fire. They are likely to jump at any opportunity to blame either the seller or the customer, so it only fair that AXA have invited domesticbliss along as well to view the evidence.

    in reply to: Bosch dishwasher recall fire #419672
    stratfordgirl
    Participant

    Re: Bosch dishwasher recall fire

    I don’t think you should be worried. AXA are just trying to cover all angles. As manufacturer, Bosch bear primary responsibility for the safety of the product and should bear the cost of any product liability. Even if the worst happens and you are deemed liable, your public liability insurance will hopefully cover product liability as well.

    The fact that the product is subject to recall would make it difficult for anyone to pin any liability on you. The finger would only likely be pointed at you if it could be shown that the cause of the fire was not related to the recall, but somehow caused by your negligence in checking the appliance before sale.

    However, AXA’s letter appears to amount to a formal claim, so you must tell your insurer straight away. It will be a condition of your insurance that you do so. The chances are they will want to send a representative to the forensic examination as well. If you hadn’t told them about it, you could be deemed in breach of their terms and conditions and they may be within their rights to cancel your cover.

    in reply to: The General Maintenance Co ? #419655
    stratfordgirl
    Participant

    Re: The General Maintenance Co ?

    Their registered company name is Westpalm Properties Ltd. Their key financial figures look pretty solid, but with those harsh T&Cs perhaps they would be!

    in reply to: connect rip off merchants #419502
    stratfordgirl
    Participant

    Re: connect rip off merchants

    Parts prices for distributor branded appliances usually vary wildly, hence the need to shop around. I wouldn’t be surprised if Connect aims for over 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} markup on their buying price for spares, which might help to explain why they tend to be un-competitive on minor brands.

    I recall being quoted around £180 for a power module for a HDA washer dryer by Glen Dimplex (official parts distributors for HDA), whereas the OEM, Hoover, quoted around £60 for the same thing.

    in reply to: Siemens wt36v398 #419091
    stratfordgirl
    Participant

    Re: Siemens wt36v398

    Ah, yes, but apparently dropped from the GB/11 version, unless the diagram is wrong.

    in reply to: Siemens wt36v398 #419088
    stratfordgirl
    Participant

    Re: Siemens wt36v398

    The heater unit appears to incorporate an NTC and thermostat on the top plate (both separately replaceable) and a device (wired to the heater, mounted on a separate bracket and not individually replaceable).

    in reply to: connect rep #419003
    stratfordgirl
    Participant

    Re: connect rep

    I’ve learned that Connect’s ETA is just that, expected time of arrival, and I always advise customers accordingly, if the part is out of stock. Connect have always been up front about this with me, and never “promised” a delivery date.

    But if I have the choice (BSH, Electrolux, Indesit, Miele, Fisher & Paykel, Hoover), I order out of stock parts needed for a customer direct from the manufacturer, cutting out the middle man, and often cheaper anyway. Failing that, from Qualtex if possible, as I have found them best for special orders, as Andy says.

    in reply to: Gas Safe & Proud #418334
    stratfordgirl
    Participant

    Re: Gas Safe & Proud

    Possibly dictated by the customer on grounds of cost? I imagine routing the pipework to the rear of the dishwasher would have increased the gas fitting charge quite a lot, although more cost effective in the long run.

    in reply to: customers with no common sense !! #417680
    stratfordgirl
    Participant

    Re: customers with no common sense !!

    If she were to issue a county court claim, without an independent report showing the repair was unsuccessful, I doubt a judge would rule in her favour. However, if appleelectrics did not file a defence within the deadline, then she could enter a judgement against him “by default” and ask the bailiffs to enforce the judgement.

    There is of course a possibility the repair worked fine and she still has the appliance!

Viewing 15 posts - 631 through 645 (of 953 total)