Forum Replies Created
-
Posts
-
Re: earthing test
I know the 8pm feeling, when you’ve had a nightmare job early in the day, and every job after that seems to present another hitch.
Re: earthing test
If there’s 50v between oven cabinet and mains socket box, then one of them is not connected to earth, plain and simple!
I found one the other day, where the oven installer had inserted the earth wire into the isolator switch terminal, but forgotten to tighten the terminal screw. The owners had wondered why they used to get shocks off the oven, but never thought to get it checked out!
Re: basic fridge question
Thanks, Bryan. The hinge screw tappings in the fridge front panel are also not earthed, but I guess because the fridge cabinet is basically a lump of plastic moulding and thermal insulation, an earth is not needed?
Re: Bosch Dishwasher sgs46e22gb/82 won’t restart after wash
At the risk of stating the obvious, have you remembered to switch the appliance off and back on using the on/off switch after resetting as in my experience they won’t start unless you do?
Re: Bosch Dishwasher Recall
These appliances were designed for 230V +/- 10{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}, the “harmonised” European voltage introduced in 2005. In practice, much of Europe is still around 220V and the UK around 240V.
Now for the physics:
Voltage (V) = Current (I) x Resistance (R), and
Power (P) = Current (I) x Voltage (V), so
Power = Voltage x Voltage (V squared) / Resistance (R).
Doing the maths, a 230V appliance heater will typically operate at 9{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} higher voltage in the UK than the rest of Europe which equates to 19{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} higher power. I suspect this leads to a higher pcb failure rate in the UK and results in an increased risk of fire in the UK.
Re: Appliance Fires
Dr Dill, maybe Martin and George are referring to the “reasonable time” to reject faulty goods under the Sale of Goods Act which isn’t defined in law, but could be variously interpreted as somewhere between 7 and 28 days depending on the circumstances and who you are talking to.
Re: Appliance Fires
Manufacturers are of course liable for unsafe products and can be sued if an appliance causes damage and is proved unsafe.
Re: Appliance Fires
I heard recently that a Diplomat Chinese slimline dishwasher I repaired went up in flames 3 months later. It was in general good nick had passed standard earthing and insulation tests with flying colours. Unfortunately, I didn’t get the opportunity to find out what caused it to catch fire.
Standard insulation & earthing tests would only pick up a small fraction of fire hazards. Live to neutral insulation faults, loose terminals, fatigued wiring, faulty relays, dry solder joints, etc, would all be missed by the standard PAT tests, but could all cause a fire. A detailed stripdown and visual inspection might pick up some of these, but would be impractical.
Re: new software for service/stock/data management
How useful would this system be for a sole trader with no admin staff? Would it have too many layers of complexity to make it worthwhile?
Re: Whats the most annoying thing customers do?
Voicemail message left on Saturday “My Indesit washing machine is showing a fault code, F11, can you call us back to arrange to have a look?” When I return the call Sunday eve, “Oh yes, thanks for getting back, but we’ve ordered another machine as we think it’s terminal.” I want to say “have you checked the filter as it may be just a blockage?” but, knowing they’ve made up their minds, bite my tongue and reply “Oh OK, that’s fine, thanks for your enquiry.”
Re: ASD (leeds) Still going?
Recent online reviews make interesting reading. Apparently the websites are accepting orders and taking payments – but no goods are being sent out. Fraud or incompetence on the administrators’ part, surely?
Re: ASD (leeds) Still going?
A new revamped website has now gone live, so seem to be back trading in administration.
Re: Qualtex website
Logged on yesterday to check account balance for payment and this evening to check some prices. No problems experienced.
Re: Whats the most annoying thing customers do?
Customers who follow up aggressively some time after a repair with the apparent intention of bouncing you in to a free follow up repair, when it seems to me they are using this as a cover for their own misuse or bodged repair attempts. I’ve had two messages passed to me this week, both claiming machines repaired “a month ago” have gone wrong again, and wanting free call backs ASAP.
First was a Hotpoint Condenser dryer that I had repaired nearly 4 months sgo, replacing the heater thermostats and motor capacitor. Heater had cut-out again, probably due to blocked condenser.
Second was an overflowing Matsui slimlime dishwasher I drained out nearly 3 months ago and thoroughly tested. The customer now says he has stripped the dishwasher down and found the problem is being caused by a faulty bottom door seal with the implication that I must now fit this for him free of charge.
