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Re: Carbon footprint?
iadom wrote: We do try to drink most of the wine but you know how easily a wine glass gets knocked over.
It’s a little known fact that a glass of white wine has never been knocked over. Only red ones are susceptible to this phenomenon
Re: Carbon footprint?
Very funny Martin. I like your sense of humour. I’m surprised at you though making such an elementary mistake after all these years. I used to use WD-40 which removes all sorts of marks and stains.
Re: Large capacity drums putting holes in clothes?
bubs wrote:Had a Hoover 1200 spin ripping clothes this week, no bra wire in tub.
Had a look; It was all lycra type, all delicate wash stuff. After 10 mins the lady said she re-spun everything on the cotton wash. There is only a small gap from the heater bracket to the tub, prob forcing through.Was it a non-standard sized drum capacity Graham?
Re: Large capacity drums putting holes in clothes?
If anyone would like to follow and contribute to the thread please feel free. This is an important topic of great public interest and it doesn’t appear to be confined to one particular manufacturer at the moment.
It isn’t necessarily a design fault, but it’s certainly possible that design has introduced this problem. If by any chance design is at fault – and I am not seeking to cast any blame – then unpalatable as it might be, the sooner manufacturer’s are aware of it the better for everyone.
If it is simply a question of re-educating the public and advising them how to avoid this damage then we can all play our part.
Small Holes In Clothes After Wash, My washing machine is slowly eating my clothes
Re: Bosch washing machine problem with powder staining.
Andystu wrote:Hi Andy! Don’t worry Ive covered all the bases on that score. Ive warned her that a new machine is not neccesarily going to cure the problem. I’ve given her the advice about how much powder to use, How much washing to put in etc, etc, etc. She is just convinced that she is ready for a new machine.
It sounds like you’ve covered all bases so it is now your duty to supply her with a new washing machine 😉
She was even a customer of my dad’s before me( Who incidently Andy, I think you worked with for a while at “ERIC WILDS” Authorised Hoover Dealer. My dads name was Des Stuart. Some while ago now!!
Wow. I remember Des very well, he was a very nice bloke. It was a long time ago as you say. I am probably older now than Des was when we worked together – I was about 19 or 20. How is he these days? I hope your use of the phrase, ” my dads name was ” isn’t significant.
Re: ‘Have a go Joe’ blobs it big time!
I thought you meant at first that he was working on the washing machine with it plugged in and laid down until I re read it and realised it was only plugged in when you arrived. Nevertheless I’ll pass the example and warning on to my users.
Re: Curry’s advert
I was about to write something criticising their ads (and also commending them for their genious and cheek) when I found this thread. I was about to say everyone’s obliged to do the same but funnily enough John Lewis are still advertising that they charge nine pounds to take the old one away. Have they just forgotten to change their website?
Re: Bosch washing machine problem with powder staining.
What about the potential problem of selling her a new washing machine only to have her on the phone a few weeks later when the new one does exactly the same?
Re: P&G detergent training
I was contacted the other day by phone. The guy was working from a database of telephone numbers. The offer was to come to my home to do it.
Re: House of Horrors
iadom wrote:
Is that £70.00 for the, fit in under 1 minute, buy for £2.95 genuine 1600474 carbons . 😯With the best will in the world I cannot regard that as anything other than excessive.
Jim.Exactly. You make my point Jim. Even we have a complex about it. If a small firm needs to charge those amounts to make proper profits why is that immoral? Even at those prices I seriously doubt K is rich. How come we all accept being ripped of for CDs for example, which must be vastly overpriced because just the people recording and writing it make millions and millions of £££’s not counting the record companies and everyone else. The word’s littered with examples where companies make billions out of us. In my book if a company makes millions of pounds surplus they must be seriously overcharging for the product.
Of course without those profits, most things would grind to a halt which is why communism doesn’t work but the washing machine manufacturers charge up to £90 labour. That pays for the engineers wage, van, all associated running costs going right up to the top, and then leaves a nice tidy sum for the company called profit. They must be charging up to double what they need to to cover all costs and the rest is profit. Small firms and especially sole traders doing repairs are not supposed to make profit. Society expects them to charge only what’s necessary to keep them trading and pay themselves a wage. Why?
Re: House of Horrors
Martin wrote:Likely as not though time is running out for the real cowboys. 😉
These programmes have been exposing cowboys for over 20 years. While ever customers resent paying proper money for a proper honest repairman they will always leave themselves open to being ripped off in the same way that greedy people are vulnerable to being scammed.
I suspect the main reason cowboys are in decline is because of economics. They suffer from the same problems as the legitimate repairers in that people won’t spend money on a washing machine repair any more because they are so cheap. In the programme being discussed the “cowboy” tried to sell a new machine. If it wasn’t a set up I suspect the customer may well not have given the go-ahead for the £100 + pump repair.
In the 80s and 90s cowboys in my area were rife. They charged sums like £120 – £150 for supposedly replacing the timer etc. but there are few customers left that would pay that any more because they know they can get a new one for £200. They won’t die off completely but I’m sure they aren’t the force they used to be.
Re: Sealed Tubs
I feel a little let down that Which? and other consumer groups don’t seem to be challenging the situation. They, like much of the public lament the throwaway society we currently have but appear to just accept it as inevitable which it isn’t. They should be championing products that stand up and expose themselves to lower sales figures by channelling more money into reparability or longevity than in superficial benefits with hidden strings attached.
The way I see it there are 3 choices for the public. Accept the much cheaper prices – and the consequences, buy proper washing machines where if they still want bigger drums and faster spins cost £700 – £800 and more, or try the ISE. The ISE isn’t cheap, so they need to be assured it will last a lot longer than all the other normal washing machines. Part of the assurance is that it’s much more repairable by their local repairman just like in the old days with Hoover and Hotpoint washing machines. But another part is that they would get reasonable help to keep one going themselves if they are so inclined and up to the job. If an ISE customer repairs cars or is an electrician etc. he’s as much right to try and fix it himself than all of us have to try and fix our own lawnmower or shower – because we can. No one should have to pay a “professional” if they are capable of fixing something themselves – none of us in the whitegoods trade would, and it’s a bit hypocritical to try to deny others the same.
Re: House of Horrors
Bryan wrote:Not defending the manufacturers here but I guess the point in their favour is that presumably they’ve fully informed the customer of the £90 labour charge before booking the call.
I don’t really see that as ripping people off (when they already know the price) , well only in a round about way I suppose :rolls:.
It’s more of a take it or leave it situation.Bryan
It’s just interesting that there’s a very different attitude to the exact same service provided by different people. On the one hand manufacturers can charge £90 for an (arguably) inferior service and potentially make many hundreds of thousands in profit out of repairs. However, a small firm or sole trader is “ripping people off” if they charge anything that ensures they too made a nice fat profit at the end of the year.
It’s almost as if as a sole trader or small business you are expected never to make proper profits – only survive. If a sole trader or small firm charges (say) £45 to do a repair and generally just scrapes by each year covering their costs that’s fine. But if they wanted to charge £80 and make a nice profit each year, that would be obscene to most of the public – and they would be accused of overcharging.
I’m arguing hypothetically here. It goes without saying that a sole trader would probably never get away with charging those prices but there just seems to be one rule for big companies who can make millions in profit (so they must be overcharging) and one for the rest.
Re: service manual/circuit diagram/sequence chart
You could argue the same for supplying a circuit diagram though K. Having said that, Miele supply a wiring diagram under the lid of their washing machines although a customer wouldn’t find it unless they took off the lid.
I will tell him that he will be helped more than any other washing machine manufacturer he could buy from and that should be enough.
