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I could not agree with you more based on your comments. Indepedents should really pull their fingers out or they will be gone and that is happening now, nothing new. When I worked for a small independent family business we delivered for free, installed for free, and took the banger away for free and yet sales were on the way down and one simple reason is purchasing power, or rather the lack of it, it is very difficult to compete with the big boys of on-line retailers even though they charged for the extras we didn`t. I seem to remember the trade price of the machines boss was buying were a couple of quid more than buying from Currys, Aol. BUT the main reason was: bod goes out to repair washing machine but is uneconomic to repair ( ever increasingly common ) charged a call out charge £47 ( jokers!! Or how to rub someone up the wrong way ) then expected the customer to buy from us. It does not take someone with a 2 digit IQ to figure out the 47 quid just paid for the freebees making the whole thing pointless / no better off. That company deserved to fail and fail they did despite all warnings which got me in to trouble. Conclusion: management were greedy and stupid……I`m suprised they didn`t do better then!.
I would keep well away from all Bosch/Siemens/Neff dishwashers. Whatever the tank to base warping issue is or not is it still does not change the fact of the poor quality heatpumps. I have had so much trouble with Bosch and Co dishwashers that I refuse to work on them anymore… Yep they are that bad! Badly thought out too from the repair angle; could only be designed by a German with a twisted sense-of-humour. Total rubbish machines is my opinion. Dishwashers to avoid: Whirlpool, Indesit, Hotpoint, Zanussi, AEG, Electrolux, Kenwood. You would be better off with a cheap Vestel made machine though the spare prices are a rip off so that leaves Beko which I rate as better than the whole sorry lot of the ones that are listed here or better still don`t bother with a dishwasher at all which is the route I went down: no point buying trouble for troubles sake is there?.
There should be a T20 threaded screw that holds the metal front panel to the right of the soap dispenser too. Usually rusted !
Before we start I have only seen 1 model and that was in a Youtube video. But these are my thoughts from what I saw:
” I did read somewhere that it had a split tub so bearing can be swapped – apparently that is a rarity nowadays so I can only assume if they design this in it means they expect either the machines to last a while and be worth repairing years down the line or the bearings to fail ” Correct. Other than some upper market Bosch / Siemens and Neff, Miele, Gorenje ( now a Chinese owned company ) , Vestel Turkish, Chinese and Korean machines. Everything else our there, based on my own experience, will have a sealed tank so that will be Beko, Hoover, Candy, Indesit, Hotpoint. Now the trouble is and the question you will need to ask Ebac is to find out the cost of spare parts at todays prices then add 40{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} ( or 80{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} if we remain in Europe ) for 7 years time. It is not much use, other than you having that option, in being able to change the bearings if say the drum spider and bearing kit is a major inflated price as yet unknown. To elaborate: I know of a Neff washer dryer ( now scrapped ) that spat out its bearings at only 3.5 years, it was repaired having to have a new drum and rear half tank with prefitted bearings/oil seal kit. The drum was £230 and the rear half tank was £234 =£464 = labour!! This machine was a citrus special and I suggested that the customer moan, groan, at their retailer / Neff but she was not having any of it so the parts were ordered, job done, fast forward 4 years and the bearings fail again. Total junk, You do NOT necessarily get what you pay for in this game! It would have been much better to have 1) ditch the washer dryer idea 2) bought an Indesit washing machine instead ( her old machine was an Indesit lasted 9 years with 3 cheapish repairs along the way ): cheaper machine, now with 10 year free parts. Despite having a sealed tank an Indesit tank complete with new heater thrown in can be bought for 120 quid or less.
I noticed that the Ebac I watched appears to have a circulating pump, if I am right, this is not a good idea unless you have a soft water supply as the circulating system will block-up which could cause several problems that may not be covered by the warranty.
Also there is no 50 degrees which being useful has disappeared from most machines but not the new Indesits!
The inverter motor seems ok but like all inverter motors it is reliant on the PCB, no drum action with an inverter machine usually means motor ok but very expensive pcb failure ( as a sweeping generalization ).“we dont want to get something cheap and then ship it off to landfil/recycle in 2 years as that seems immensely wasteful to us” Agreed! But I do not know of any crystal ball that works as our Neff owner discovered. I have worked on the cheapest Vestel 180 quid made machines tjhat have gone wtong once in 7 years!!
This is the appliance trade……nothing makes sense!Think the Ebac looks well made and based on very limited info available should be reliable on the other hand there are loads of other machines out there perhaps just as good but cheaper to buy. Think the hot and cold fill models is a good idea BUT info not available + is this a mixed fill aka old Hotpoints or is hot fill used only on one programme????. I would be wary of the Hisense owned Gorenje, Knowing the Chinese spares can disappear / go obsolete at any time.
Bosch washing machines with sealed tanks I would avoid. Had several recently at 3 to 5 years old with worn out drum bearings requiring a new tank as a complete unit…..not cheap to get done, not thrashed or overloaded either and none of them were repaired based on cost so beware! Anyone interested would do well to go to the Bosch official parts web page, look up the model they are interested in buying and find the page with the tank / bearing spares break down and price of parts BEFORE splashing out the cash.
I gave up doing all Bosch dishwashers as a blanket ban approach and that lost me 30{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of my business but it was worth it dropping them. Loads of repeat problems generally a poor design, difficult to repair, basically a pain in the ars*. The plastic base ones do warp whereas the all stainless steel ones do not and that is true. What no one says, though and I will point it out, that it doesn`t change that the heatpump ( which is a heater and wash motor as one unit ) fails on a regular basis either way and my last pump change the new pump lasted under 3minutes!! That was the final straw. Loads of other common problems occur too. Basically Bosch, Neff, Siemens dishwashers are poor over hyped quality contraptions in my view.
Smeg and Miele neither of which I have very much past experience of so I cannot make any comment on other than they have expensive spares should it all go tits up but I do work on the occassional Pro Action dishwasher which are currently @ £139.99 full size free standing do not seem to be that bad; look good; to date it has been mostly jammed pumps due to glass. Put it this way, I would sooner have a Pro Action rather than a Bosch, Indesit, Hotpoint, Zannusi, AEG, Electrolux. Pro Action are cheap to buy easy to work on ( so far ) but with the disadvantage of expensive spares and some programmes take ages so check that one out.Beko dishwashers are slightly better than Pro Action with the benefit of more reasonable / cheaper priced spares but I mostly deal with the entry level machines which I like working on and so that`s nothing posh.
I should say that I do not have a dishwasher myself there being only 2 of us too. The last dishwasher I did have was an Indesit LS12 from the 1970`s that was a great dishwasher and lasted until 1990 something or other but that was then and not of a 2019 build standard which are set low..Could be the pressure switch thinks it still has water in the machine so does not refill. Power off r/h/side panel off. Should see towards the front of the d/w a black pressure switch with 3 oe4 thin wires and a pipe that goes to the sump. remove the pipe off the p/swt, have a cup of luke warm water in the old gob and blow this water through the pipe, reconnect and see if anything improves. Can also be poor filling via l/h/side fill matrix as the air break gets limed up at the top where the elongated C shape is moulded into the matrix.
Sussed the bug*er out over the weekend! The dryer element near to earth was the cause of the problem playing up the pcb. I really should have realized that and I`ve come to the conclusion that I am getting to old for this game; I feel a silly sausage! Plus as a secondary problem the selector dial itself could have had less play in it ( though that is all by-the-way ).
Message to DCA panel. ” The strangest fault I ever had was on a Hoover where the concrete blocks shattered and fell off the outer drum. I’ve never heard of that happening before. ” Sadly in my experience fairly common with more modern Hoover, Zanussi, Hotpoint, even Neff! Concrete is not the best stuff to use for a front weight unless it is sealed in a plastic moulding or the machine is just a slower spin model which are, sadly, not common today. Cast iron is generally much more successful material to use but is more expensive used by, Miele, lg and Samsung ( at least Samsung got that part right! ) just as examples.
But I`d have a good look at the picture before you consider buying it just in case you end up with the same as you already have!! If in doubt have your model number, serial number, and chassis number handy in case you have to phone them up to double check. Although I think there is only one version of your model but I`m well out of date on this stuff.
If you go onto Hotpoints uk spares proper site ( as opposed to other sites that give the impression they are Hotpoint!! ) and type in your model number a picture of a linear pressure switch and cable as a kit crops up . The website part reference number is J00287637 which is not the proper part number ( they begin with C00…..this is done to avoid people from X referencing, mostly prices and pattern part alternatives ) £18.90 plus 3 quid postage which is certainly worth a shot . Do not blow into a linear pressure switch! The old styled mechanical switched ones you could blow into as many times as you wanted, alas, not with this modern stuff.
A bargain Dave. Thx for correcting me. £132 if bought from Partmaster plus also they have audacity to charge postage on top of that too, typically Partmaster Connect! No wonder stuff is not getting fixed these days. Akin to a White Knight washing machine Vestel door seal or one of those Chinese badged machines, I know not which but at 100 quid for a door seal for a machine retailing at 240 quid!…..outrageous, scandalous, the sheer nerve of it all.
Thought a Whirlpool AWZ712 is one of those Smeg rebadged built in washer dryers that can also be seen as a Bosch?? Yes, if you look up e13 it says it is the i/lock but it seldom if ever is such are fault codes!!. Disconnect the dryer element then try it marking which wiresgo where. What happens is the dry element goes to earth but does not take out the trip but does mess with the pcb temporarily that messes with the door lock. I seem to recall that the element is over 100 quid and that it is moded and that there is a screw that never comes out so you have to use the original heater anchor bracket.
