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Re: Whats the most annoying thing customers do?
well i seem to be getting more than my fair share of idiots this week example so far 1, no money to pay c o c even after being informed over phone before calling out 2 ,unstuck a load of options buttons on a zanussi last week charged my usual charge and left customer rang yesterday to say that machine was stuck with 17 mins remaining and when they pressed the start the display vanished (different fault to last week )office explain that we will call to look husband comes on the phone and says he doesnt think im up to the job 👿 and there calling another company out : :rolls: 3 ,whirlpool american board fitted some time ago defrost heater is down to earth now customer says he has a 12 month warranty and wants it fitting for nowt not happy when we offer to waiver the labour charge :rolls: 4, call out to a bosch today to be met by a high quality bush lasted all of 4 months asked why they had not rang argos oh we couldnt find there number 😯 so we thought you could repair it and you can send them the bill all this and its only wednesday 😆 whats the worst thing customer s do……..BREATH……… 😆
Re: dammed public
youve got to wonder what goes through there mind i had one myself today samsung american told them i have a £35 call out there reply was that they dont have £35 to spend at the moment 😯 why ring i thought, then they got all offended cause i wouldnt call out for free :rolls: Cras
Re: Brazing
not used a microflame for years do you still have to re fill the oxygen from a large cylinder is there a safer way round nowdays ?. currently use a turbo torch and did untill recently have a porta pack in the workshop ,have to agree though micro flame s the best Cras
Re: wheres the work gone?
yes we are exactly the same been really busy till about a week ago then just went quiet only people ringing are idiots with the odd exception 🙁 half term around here though so hoping it picks up as the week goes on
Re: speed awareness course
can never understand why they only ever offer these courses to people who are only a few miles over the speed limit and only if its there first offence surely the people who are most in need of these courses are the ones who are speeding at twice the limit or have aquired 12 points in three years 😉
Re: Hotpoint Fridge Freezer FFA 52P in Marley Outhouse
yep thats basically what it said on the label i saw dont know why they dont just fit a defrost heater on the fridge side though seems much simpler to me :rolls: cras
Re: Hotpoint Fridge Freezer FFA 52P in Marley Outhouse
yes saw a beko in a customers garage last week with a sticker on the front saying freezer will work in an ambient temp of -18 cras
Re: just when you think you have heard it all
o yes had a few of those recently as well normaly goes sorry Mrs x this model needs an ambient of 10c for it to work properly , a short pause ,a look of disbelief is normally followed by can i cover it ln a blanket, polystyrene ,cardboard or the best one this year so far can i warm the outside of the freezer with a ……….hairdryer :rotl:
Re: They dont build em like that anymore – Part 20
That tumble drier is just a baby, spotted this in an old dears kitchen a couple of months ago! circa 1955 and is still in use 😀
Re: new belt would you pay or not
yes i always give a price and ascertain wether they have the means to pay, i was well aware that on the day i arrived she was missing for obvious reasons, hence her snotty atitude the following morning . I have told her that i am unwilling to do any more on her machine in future, quite honestly she s been a pain in the rear ever since her first problem . Her letters are good for a laugh though the last one stated TS say that if i dont replace the belt we are going to be forced to provide her with a new machine 😆
Re: new belt would you pay or not
thanks for the reply tim what really annoys me with this paticular customer is that she bought this machine off me as a new graded appliance approx 2 years ago it came with our own 6 months warranty never had a prob during warranty period but had 3 problems since ,2 of which we did free of charge only charging for the last one .i suppose thats the problem the old saying if you give an inch they will take a mile comes into play here :rolls: cras
