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Dales-Electronic
ModeratorRe: Scandinova fridge/freezer problem
Likely to be either short of gas or a knackered compressor.
Dales-Electronic
ModeratorRe: sept 2010 meeting
Confirmed Phil Dill and Jason Huby
Dales-Electronic
ModeratorRe: Servis M7055-6WFF making weird noise & frosting up
Simplistic answer – before you do anything, defrost the appliance ie switch it off put a couple of towels across the front and leave it off for at least 48 hours with the doors open. Then see what happens on restart. Its sound like you are totally frozen up behind the freezer evaporator cover.
Dales-Electronic
ModeratorRe: Servis Easi Logic 1500 possible PCB?
model and serial number please – either in the door aperture or in the drain pump flap – thanks
Dales-Electronic
ModeratorRe: Trade Honesty
Whilst I totally agree with the vast majority of comments above, you have not taken into consideration the variables that quite often rear their heads on calls. Let us take the case of an engineer going out to an appliance that the work provider has not supplied training on but has a technical team that is supposed to supply technical expertise. Engineer turns up and has not the slightest idea what the fault is – he contacts the tech team who suggest changing this or that part. Engineer orders and subsequently changes part to find that this does not clear the fault. Who is at fault here, the engineer or work provider tech team – what is obvious is that the engineer after two calls is out of pocket on both time wasted and parts which he cannot return but has to pay for. At this point the only cost to the work provider is an opinion (wrong or otherwise) and passing the call, they have already made a profit on the parts. The problem to repair the appliance still rests with the repairer and it is his reputation that is tarnished not that of the work provider.
Finally, how can a work provider company without recourse to its engineer network recover say £100 from this company when they only pay them £35 for the call
Stealing parts is just fraud and I totally agree with you that those doing it should be forced out of this business – those checking the stats can see quite clearly where an overuse of parts arises and should question the repairer about this. Equally, they should be able to see where parts supply companies are overcharging on the parts they supply to repairers.
I echo your point that we should acknowledge that we are not perfect but equally we do not get fairly treated in many cases either.Counter point finished 😉
Dales-Electronic
ModeratorRe: Servis M2010 Tumble Dryer element confusion
Have you got continuety through the thermostats ie through the two vacant tags.
Dales-Electronic
ModeratorRe: sept 2010 meeting
Suzanne Cherry from SMEG and Tony Games from Hoover/Candy NOT coming ❗
Dales-Electronic
ModeratorRe: sept 2010 meeting
CDA coming
Dales-Electronic
ModeratorRe: September 2010 Agenda
OK with the DASA thing think its an excellent idea – somewhere in that lot you have to slot – Gas Safe, F-Gas and the environment agency on an update on WEEE – 10 mins apiece should do.
Dales-Electronic
ModeratorRe: Bauknecht Dishwasher which won’t empty
Put the dishwasher to the start of a program and switch it on – it should pump out prior to filling – if this happens then the pump is OK
Dales-Electronic
ModeratorRe: DSG/RepairCare Rate Cuts
Or as one is wont to say – if each job cant stand on its own legs then its not worth doing 💡
Dales-Electronic
ModeratorRe: September meeting
Steve Richardson from Fisher Paykell – Paul Swift and Andy Craw from NESN – Simon Freear and Peter Sherwood-Clarke from Amica
Dales-Electronic
ModeratorRe: September meeting
Domestic and General x 2 – But DSG don’t want to send anyone – Have we got a contact in Comet that we might invite 8)
Dales-Electronic
ModeratorRe: NESN Again (The 2010 Thread)
This guy Lee8 is starting to get up my nose – hes trying to emulate Ken with the ‘i have a wicked secret’ etal
Dales-Electronic
ModeratorRe: September meeting
Paul Greenberg +1 from JTM
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