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Del
ModeratorRe: ISE2 & 10 tech info
Hi Lads
The fact of the matter is that its far easier to get finnished product from manufacturers than it is to get tech and spares info.
The other thing is if you can actually remember the proto type of the 1st ISE 5 was different to what we actually got. The facia ended up a complete mirror image of the production model we actually recieved.
I wont bore you with the cost and time involved in producing manuals but suffice to say that we only get one shot at it and we want to get it right for you.
Rest assured that we will always continue to back up our guys in the field, its the ethos of what we are about. believe it or not the second we decide to go with a new product, the very first thing I always ask for is the tech and spares info.
You’ll be pleased to hear that we have almost completed the manual for the ISE 10, theres just a little tidying up and the spares list to left to do. The only reason we have this Tech Info is the fact that Ken and I went to the factory in Sweden a few weeks ago and fetched it back with us or we would still be waiting for our importers to get it for us. All this I hasten to add is after 6 months of begging and pleading.
We are still repeatedly enquiring about info on the ISE 2 and we will keep badgering them till we get it.
In a perfect world we should be able to aquire this info with the proto types but manufacturers like to see you shift a few containers of their product first to see if you are serious before they release the family jewels ie Tech Info.
Bear with us Lads we will get there. I know we are not as quick as you’d like. The truth is that we are not as quick as I would like.
We have already planned to do the manuals in downloads, dvd, and print formats as a matter of urgency.
Sean
Del
ModeratorRe: COP and OFT updates.
Good work Ade !
Now Let’s see how many more hoops they have for us to jump through π
Sean
Del
ModeratorRe: Discount schemes for members
There’s an organisation called TAF who have already done a lot of groundwork here. It might be worth a gander. Let’s face it with a name like TAF it’s got to be a job for a guy from south wales ……….LOL
Sean
Del
ModeratorRe: Discount schemes for members
Hi Ade
A lot of this was tried in the early days of UKW with varying degrees of success. For the most part guys can be very slow on the up take.
By all means get some quotes but it can be very frustrating when you find a cracking idea or deal and nobody wants to know.Ken managed to get some brilliant deals but very few took them up.
Sean
Del
ModeratorRe: WTA Website
I say do it.
Sean
Del
ModeratorRe: QED ?
Martin wrote:What’s happened to GB?….over 5 weeks now and nothing from him?….I know he took over from his dad, maybe work pressure and all that?
was thinking the same thing meself. I wonder if he is in love again ?
Sean
Del
ModeratorRe: February 2008
I’ll let e’m know at the Miller’s then so that the barmaid can book another dental appointment. LOL
Sean
Del
ModeratorRe: Badda Bing
Ade, dont start gettin’ to sensitive about the STFU bit. I have had it that often I was thinking of having my Surname changed to it.
With regards CDSL I have more reason than most for not wanting them involved because I’ve seen how they work up close.
In a nut shell, they only like playing the game, if they own the ball.
That said, I’ve had to bury my own personal feelings on several occasions for the greater good of the trade, when we have tried to work with them on things like, Training initatves, Trying to drag Dasa out of the dark ages, Detergent technology training etc.
Easyest thing is to put you in charge of asking them if they want to be involved with the WTA. Dont badger them though and dont be surprised if you get blanked by them.
I can’t see why they would want to be just another associate member of the WTA when they already have a controling interest in DASA.
Some people say that this is largely due to the fact, that they are the current chairmans biggest work provider but I’m sure that Walter doesn’t let this fact influence him in any way :rolls:
Sean
Del
ModeratorRe: Articles Thread
Found two :-
Costs will be explained upfront before the engineer calls with a good indication of what the repairer expects the costs to be and parts if it is possible. Please not that it isn’t possible to be entirely accurate here over the phone without seeing the appliance and properly assessing the failure, but most repairers will try to give you an idea of costs
Most repairers follow these points as a matter of course and will be as helpful as they can possibly be as they wish to resolve yoru issue, after all, that is how they make a living.
:rolls:Del
ModeratorRe: Members list
We need to ask and leave it up to the individual in all fairness.
From my own personal view I feel it would be hard to promote any organisation who’s members are too frightened to declare their association with it.As I say leave it up each person to make their own decision.
Sean
Del
ModeratorRe: Bosch WFT2800/13 motor not operating
Most likely the carbon brushes
Have a look here:
http://shop.ukwhitegoods.co.uk/index.ph … 24_600_664Remember plug out, power off
Del
Del
ModeratorRe: Bear prodding stick for sale!
Your right Lawrence perhaps i should have used honey π
If there was a wierd archaic drink fermented from the stuff, from some obscure backwater of the globe. Then you can bet your Ar$e that our particular Bear would have a bottle of the stuff tucked away somwhere in his cellar :rolls:
Sean
Del
ModeratorRe: Bear prodding stick for sale!
Don’t go sellin’ yer stick Ade, you’ll need it if we are going to get the job done. Let’s face it you got the Bear to change the site and Logo P.D.Q. π
The only thing to remember is that using the carrot can often be just as effective at times. π
Sean
Del
ModeratorRe: WTA Engineer Register
iadom wrote:The cowboys will not get far on Repairs@ the type of person who uses web based methods for contacting an engineer is not likely to keep quiet if things are not up to snuff.
Jim.
Absolutley Jim
Sean
Del
ModeratorRe: WTA Engineer Register
Who said there were no repercussions about people who donβt abide by the Charter or Code of Practice.
There has already been a case where a UKW member has been struck off RepairS@ for not abiding by the Charter. The customer and member in question were kept fully informed during the arbitration process. After careful consideration by the A.C. a course of action was required of the member who chose not to abide by the decision taken by the A.C. and was removed from Repairs@ as a result.
The customer was also informed of this action and was more than satisfied with action taken.
The difference between us and Dasa is the fact that we did not go on telly and slag off a member off our own trade thereby blackening the whole trade as a result.
You have to understand that Rome wasn’t built in a day and neither will the WTA be. The only way you could be 100{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} sure of every member would be to physically call round to every member and carry out a full service provision audit.
Some how I don’t think the Β£60 per annum WTA membership fee will quite stretch to this, so we have to take people on trust and self declaration to the charter has to be the best place to start.
I fully realise that things are not proceeding as fast as you would like but we are still finding our feet. What has already been created in a few short moths is light speed compared to anyone else in our trade.
There are important jobs for us all to do. A major one, is one you already posed yourself ie ‘Who should we seek recognition from?’
If we could get our code of practice recognised by the O.F.T. then that would really be a feather in our cap. But it is a minimum of a two year
obstacle course worthy of the SAS. These are the things we have to accomplish to be taken seriouslyAre we up for the long hard challenge or is it just badges and short term fixes like DASA.
Sean
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