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Re: New products
Quick note to confirm,
ISE 10 made by ASKO is now in our warehouse at Wakefield with pre-orders going out over the next 7 days.
ISE 2 which was unvielled on Friday is made to our specification by specialist manufactuer Vestel. It is an AAB rated 5kg, 2 year guaranteed machine which we have brought in to meet your needs for a value ISE machine. Trade price is £156 plus V.A.T but to keep the price that low we can only deliver them as part of an order for three or more.
I will in true style embark on a UK tour to show the machine to the people who were not there Friday. If you want to see one and are not a regular ISE buyer contact me.
regards
john
Re: Renting ISE?
Hi Jim
I am it is going to be inertesting to see if Andy can do this nationally.
I just wanted top let people know his use of ISE machines is with our blessing.
See yer Friday
John
This is the first time I have posted on a none ISE forum, but felt it appropriate as I have been dealing with Andy for close to a year and I can assure you there is nothing untoward about what he and his partner Clive are doing.
It only works in certain areas and there is nothing stopping any of you replicating what Andy is doing.
However, to make it work you need the captital to buy the machines and the know how on grading cutsomers and most importantly collecting the cash.
Andy is looking to expand because there is only a finite quanity of business local to MG and his ambition to expand nationally is ambitious but logical.
He is offering to fund the purchase of machines, pay for the 5+5 guarantee, collect the cash, cover advertising cost, pay £25 for installation and give a £2 per month commision on rent.
We deliver the ISE machines as normal, you would then get the service work and parts under standard ISE terms (the only downside is to be aware of customer error and misuse calls which are not re-chargable to ISE) and occasionally you will be asked to remove machines which can be troublesome.
This, is not for everyone but may be for some people.
I felt it only right to highlight that Andy is doing this with our full support.
John
Jim, Martin,
Your right Jim in that what Andy does is not for everyone but what he and his partner Clive do, they do very successfully.
His plan to use ISE 5’s for he ‘class one’ customers (good trust worthy ones) to free up re-con WMs for new business is a solid way to expand his business.
However there is only so much business he can do locally, so while his ambition to expand is bold there is nothing dodgy about it.
I feel empathy for Andy have have similar critical coments when we launched ISE.
I can only speak as I find; we have been dealing with MG for close to a year and they have been a good customer and for what it worth Andy is a really nice guy.
John
The ISE 10s 94 washers and 50 dryers should be with us next week. We bought some samples for people who had ordered and could not wait.
Cheers
John
When you use PR i.e free press you don’t control the message therefore mistakes like this occur.
We are putting advertorial (ads which look like articles) into ‘New consumer and the ecologist’ in November and have the chance to place ISE machines into the ITV show six minute makeover during the next series.
So we are starting to push the brand name out there.
john
Hi Petelpop,
I think your query fell through the net. The machine can be sold with a 1 yr labour 5 yr parts guarantee for £60 less to bring the RSP down below £400 but that’s an option for the saler we only talk about 5 x 5 to consumers.
John
Re: Is the failure rate still low?
Hi Steve
We expect a percentage to have componant failure on install, we are working on a break down of break downs for Sibson, there is not really pattern to them and they are bellow the 6{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} forcast we gave the insurrers.
Can not say more than that.
Cheers
John
Re: Change of distributor
I Had a meeting with our new distributer Hi-way Express earlier this week to highlight the points made in the forums and to me vebally. I stressed the following;
1. Contact 1 hour before every drop to ensure someone is in to meet the driver. (If this does not happen call me with the specifics).
2. Though the drop off points are houses the nature of the drop is Trade i.e. they go for storage on installation. Drivers will stop querying the drops and saying stuff like we are not insurred for home delivery (they are).
3. Driver attitude. Drivers are drivers so it is a bit of a lottery, but again as with Chris tell me of specific problems.My gut feel is that as we get used to them and they get used to us it will settle down.
I had a drop of three machines this morning, unlike CDA the waggon had a tail lift and the driver helped me put them in the garage which is what they are meant to do.
Any more problems let me know
John
Re: 100 not out.
Hi Jim, ( not Ian 😉 )
Well done, your support from day one has been fantastic and I think we can run to something to recognise our 1st centurian, see you at Sibson.Cheers
John
Hi All,
After months of work and 3 weeks of pulling my hair out below is the ISE / UKW plan for WEEE.
I will get Ken to post the letters I have received from the DTi, Treasury and Environment Agency plus a section from the house of commons WEEE debate on 10th July which may put a different slant on the whole thing by allowing reconditioned machines to count as producer evidence something my MP lobbied for at my request.
1. YOUR OBLIGATION AS A RETAILER
Join VALPAK pay £700+ and have nothing to do with it, OR do instore takeback.
Instore takeback means you will have to prove when challenged by the Evironmental services part of your local council, that you have taken back like for like product that you have sold. To do this you must keep a record of what you have sold, offer your customer the option to take the product it is replacing. If they say no fine (make a note) if they say yes bring it back. You must then dispose of the machine with a registered recycler most local scrap dealers will be OK, when it is collected or dropped of get a receipt. If they can not receit you chances are they are not registered with the council.
2. PRODUCER OBLIGATION
ISE has an obligation as a producer of electrical product to recycle their market share. Some scrap yards have licenses from the environment agency as Authorised Treatment Facility, these are permitted to issue evidence for producers. If use an AFT to take your scrap you can use our terms via DHL which will mean you will be paid £3 or £4 per machine for scrap and they will take fridges at a charge of £3 or £4 per machine. This will help us offset our obligation and any suplus evidence we get we will sell and split the proceeds.
We have a deal with DHL which offsets Scrap value for transport, however the administration of this has proved problematic for us and the hassle for you of holding scrap on site while a collection is arranged is just not worth it for evidence worth 20p per machine.
OUR ADVICE : If your have an AFT on your doorstep and wish to drop it of, great we’ll sort it out for you get you DHL terms and split evidence revinue. If not use a local scapman (assuming he has a license from your local council) but keep records and keep receipts for what you sell.
The governments line is in documents enclosed in Ken’s post.
I hope this clarifies the situations any questions please call me,
Regards
John
Re: Taking the WEEE?
Hi All,
After months of work and 3 weeks of pulling my hair out below is the ISE / UKW plan for WEEE.
I will get Ken to post the letters I have received from the DTi, Treasury and Environment Agency plus a section from the house of commons WEEE debate on 10th July which may put a different slant on the whole thing by allowing reconditioned machines to count as producer evidence something my MP lobbied for at my request.
1. YOUR OBLIGATION AS A RETAILER
Join VALPAK pay £700+ and have nothing to do with it, OR do instore takeback.
Instore takeback means you will have to prove when challenged by the Evironmental services part of your local council, that you have taken back like for like product that you have sold. To do this you must keep a record of what you have sold, offer your customer the option to take the product it is replacing. If they say no fine (make a note) if they say yes bring it back. You must then dispose of the machine with a registered recycler most local scrap dealers will be OK, when it is collected or dropped of get a receipt. If they can not receit you chances are they are not registered with the council.
2. PRODUCER OBLIGATION
ISE has an obligation as a producer of electrical product to recycle their market share. Some scrap yards have licenses from the environment agency as Authorised Treatment Facility, these are permitted to issue evidence for producers. If use an AFT to take your scrap you can use our terms via DHL which will mean you will be paid £3 or £4 per machine for scrap and they will take fridges at a charge of £3 or £4 per machine. This will help us offset our obligation and any suplus evidence we get we will sell and split the proceeds.
We have a deal with DHL which offsets Scrap value for transport, however the administration of this has proved problematic for us and the hassle for you of holding scrap on site while a collection is arranged is just not worth it for evidence worth 20p per machine.
OUR ADVICE : If your have an AFT on your doorstep and wish to drop it of, great we’ll sort it out for you get you DHL terms and split evidence revinue. If not use a local scapman (assuming he has a license from your local council) but keep records and keep receipts for what you sell.
The governments line is in documents enclosed in Ken’s post.
I hope this clarifies the situations any questions please call me,
Regards
John
Hi Tim,
I am sorry you have been waiting for a WEEE collection; there are two core issues which are slowly resolving themselves, but have wrecked my life for the last fortnight.
1. The Environment Agency did not annouce who the Aurthorised Treament Facility are until July 1st. Since then DHL have been trying to agree terms with these people for Class one WEEE which has a value and Re-fridgeration which has a cost. The nearest one to you which currently has terms is in Daventry, which makes your collection currently uneconomic. However if they can argee terms with one of the sites in Luton (which they are trying to do), the machines will be collected as soon a vehical is available. It’s an ever changing picture.
2. Getting a suitable waggon – People have been stockpilling scrap ready for July 1st, that mean’t once the deals started to be done with AFTs DHL started rumming out of waggons, we are now clearly stock a 2 or 3 days after a deal with a local AFT done.
You are on my list and will get the machines away as soon as I can, your patients is appreciated.
It is currently a geographic lottery, I have one customer with an AFT who has DHL terms on the same industrial estate as him. So he is dropping off with no problems.
We’ll get there with the loggistics and when we do the value of the scrap and evidence will make this a very lucrative exercise for all of us.
Cheers
John
Hi
I am currently redesigning our ‘leave behinds’ to accomdate ISE 10. However I do have leaflets for the existing machine (now re-badged ISE 5) which I will happily post out to you or drop in if I am in your area during the next couple of weeks.
Let me have your address or call me on 07979 520 916
Cheers
John
PS ken what to TBH stand for????
Hi Mark,
Sorry for the late reply. DHL already run Producer compliance schemes for Tyres and Packing waste, so electricals are just a bolt on to their compliance business.
Problem is when the whole thing went live on 1st July the numbers have come out and I am currently trying to work out the best option for each agent.
DHL will collect but so will other people, so they may not be the most cost effective option.
There are 240 AFTs all with different rates who will accept WEEE and issue evdience. I am trying to work out a way for agents to drop off at the local site, be WEEE compliant, provide supplier evidence and maybe get paid for the material.
I hope to be contacting everyone with definative answers this week, my thanks to those of you who are currently setting the presidents for me.
Any questions call me
John
