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helo_75
Participanti changed an ntc on one of those last week for that fault, and it wasnt a pretty job
service force are your best bet
November 17, 2007 at 12:40 am in reply to: Bosch WFF2000UK pre-wash single flash and not spinning #234249helo_75
Participantyouve just answered ur own question
helo_75
Participantoh, and its a gas appliance, so any repair must be done by a corgi registered engineer…
theres a link around here somewhere…
helo_75
ParticipantCan’t really advise greatly on gas appliances I’m afraid.
It’s not unusual for the burner to be the problem there – it goes all rough and doesn’t spark.
That being said, it could be the cable (most likely), or, of course the spark generator itself.
Time to request a service engineer; ur not really supposed to be repairing it unless your corgi registered, and that’s why we can’t really advise for you to do d.i.y repairs, especially if you have to start taking it apart.
And yes, I did one of them last week, and it was the generator, and they’re not cheap.
helo_75
Participantmodel number / pnc number (inside door) would be a great help
thanxhelo_75
Participantor maybe your clocks set to automatic?
November 15, 2007 at 11:01 pm in reply to: been to H/point CTD00G con’d drier. Not Drying Clothes?. #234186helo_75
Participanthave to say, its usually the condenser
, have you physically checked it or has the customer just said they have?other than that, its gotta be the stat in the front duct.. cant be anything else
helo_75
Participantanother underinformed individual
we do all our drum work, rakes of it too
i aint gonna fall out with ne1, i know what we do, and i know what we see, im not aggressive, im honest
shouldnt this be moved to technical, so the public dont see it?
helo_75
ParticipantRe: Hotpoint, arrrgggghhhh!! What are my options??
kiddo66 wrote:Right as a Hotpoint engineer i think i had better put a few people right on a couple of points.
Domestic and General pay Indesit company upfront for any repairs that are to be carried out on products covered by their warranties(so why would they fork out for an independant)
We as engineers CAN NOT write off a machine for BER(unless the parts are obsolete) contrary to what the bulk of posters think we have to repair it.
I cannot see how you can slag off all Indesit machines Have you seen many of the Aqualtis/Moon range going wrong,any horror stories on them .
Slag my company off all you want but lets remember they do employ a lot of people in the UK albeit for the time being,how many british people are employed in the manufactur of the oft pluggedISE machine.
now that IS funnyyou want the horrific moon stories?
hows about the one that stuck full of water, and cos some brain dead italian decided not to put a glass porthole on, the customer had no idea, and opened the door to waves of water, pouring all over their week old floor?
or the ones where the heater brackets work loose and ruin the drum within weeks
and the aqualtis? say no more
your trying to preach to the converted here mate… i work for comet, and id say a good 75{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} of the machines i see are these things, and i seen a lot of problems which could easily be prevented by spendin another £5 – £10 on them
i had a widl125 the other day, on d&g which burst into flame in front of my very eyes… no prizes for guessing where that ended up
your statement of nothing on d&g gets written off is cobblers, that customer would not dream of having a repair.. i know.. i do it on a daily basis
the facts dont change, a simple google search with the words ‘indesit’ and ‘faults’ brings up no less than 48,700 pages for people to peruse
and then you have the gaul to slag off the ise? what you gotta remember is that these traders feel they have a duty of care to look after and keep the customers that remain loyal happy, and that doesnt involve selling them a machine they know simply isnt reliable… and unfortunatley ANY merloni machine is just that.. unreliable
badly designed pcbs for a start, with several eproms with different software variants (2.7 and 3.5) not to mention the hot and cold fill issue, and now, to top that, u gotta start measuring the motor stack now , cos thats different too… whoever created that wf860 wants raking out with a rotating cactus
shall we move on to the vtd and its umpteen ‘fixes’
or the ctd fan problem/ and the differing boards and eprom problem?
or maybe we should be looking at the ff178e.. no problems with them is there (ahem)
oh and those new gas cookers (cannon/indesit/hotpoint/creda) where will it all end
of course its easy for you, you just have maybe 4-5 boards and a box full of blank eproms, a quick flash from washdoctor and your off.. not so easy for us, cos merloni decide were not privvy to wash doctor, and even the tech info on partfinder is removed, because YOUR company want all the work for themsleves
if your gonna come on here tryin to put us right, make sure what your saying IS right, because some of these guys have been around an awfully long time, and they are well aware of the facts
ive never seen an ise macheine, but these guys wouldnt sell them if they didnt think it was something they knew would be reliable for the CUSTOMER.. something merloni seem to have forgotten
one day, and that day might come sooner than you think, you’ll be on here, not workin for merloni, and you’ll have a different view, trust me
rant over….
helo_75
Participantyep the bearings are available
no its not easy, especially since its a direct drive
probably worth it, as long as the drum shaft aint worn
id get someone in to do it, not the easiest of tasks
helo_75
Participantturn the dial to the off position, thats how its supposed to work!!
faulty eeprom, as u say
but, since it wont fit yer original board cos its bigger, youll have to fit a pcb too
yer right, jobs getting impossible
November 12, 2007 at 10:17 pm in reply to: Whirpool Tumble Dryer AWZ541 burnt insulation / wiring #233704helo_75
Participantonly the link wire for the stats.. doesnt come with the supply wires, which are usually the ones that burn
helo_75
Participantpump could be duff martin……
the float switch would switch the heater off…. not the first one ive seen!
November 12, 2007 at 4:48 pm in reply to: Whirpool Tumble Dryer AWZ541 burnt insulation / wiring #233702helo_75
Participanti dont use anything overly specialist for those connections
a suitable insulated terminal will do the trick, just make sure the connection is good, and tight.. dont leave any bare cable showing and make sure you crimp them well and it should be ok
oh, and plug out if you are doin it ( i know you probably have, but its always best to advise)
helo_75
Participantyep, put it back on
hope that helps
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