Forum Replies Created
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Posts
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Re: National Hoovering Of Service Work
I think that this is the Sleeping Giant in our Industry ,our competition used to be the other repairers around and about us ,but now you have national companies targeting our customers ,It staggers me that a call centre in Birmingham can take a call from a Customer in Ipswich and thats one of my potential customers gone
I am not saying that competition is a bad thing but to compete properly you need to know who the competition are ,and its becoming more and more obvious that its no longer the local companies its the national ones .Which leaves us with a choice as independents
1.Carry on as we are ,trouble is the work is disappearing .2.Do what we have always done ,trouble with that is we are in danger of being what we have always been.
Or we compete ..
But how do we compete ?
Be a bit savvy about stuff ,learn how the internet works and adapt accordingly.
Look outside of our own little worlds at whats happening around us ,join the WTA and be a part of something that desires change in our industry .
I really think that if the independent repair industry doesn’t wake up to whats is slowly gaining a momentum around them and start to offer a viable alternative then we are in trouble ..Lawrence
Re: Us ~vs~Them
kwatt wrote:given Lawrence’s capacity for typing with two fingers and whatnot…
K.And that was with three fingers 😆
Re: Us ~vs~Them
my rule of thumb over this has been along the lines of
If you take out machiavelli,and the desire to kick over apple carts ,in a dispassionate view does this stack up well lets see –
1. will it benefit the members -yep
2. will it cost the WTA financially -If we do it right ,not as much as we may think .
3. will the outcome be worth the input -I think so
4. will there be legal implications for us as the team in charge -maybe but thats advice we take further down the roadI think we should do something ,this won’t be a full on toe to toe scrap ,this will be a little more subtle ,there will be a lot of “bigger picture “stuff going on ,and stuff happening that on the fa e of it may not make sense ,but there will be a broad outline and plan of action put together .
Re: Smeg DWI612C dishwasher
Not sure where you obtained the other PCB from but that fault in my experience is always the PCB
Re: It’s Life Jim…
kwatt wrote:Oh, juicy…
I love it. 😆
K.
Might have found an answer for the question “the problem is”
Lawrence
New Technical Advice – Installaion
I once installed a philco when I ran it up to test it wouldn’t drain ,the water in the sump hose from the factory test had frozen !!
Re: Whats the most annoying thing customers do?
lee8 wrote:I hate the ones ringing out of hours and don’t leave a message or a number to ring them back.
I kid you not every Mon morning for the last 4 weeks we have had a message left over the weekend from the same guy “please ring me back as my washing machine is faulty ,you can get my number of your display ” each week more exasperated :rolls:
Re: Sick
This makes my blood boil,the people on those plaques fought and died to give us a free society ,the very freedom that allows these scum bags to do this ,and there is also the matter of the bent scrap merchants that take the stuff as well ,like I say makes my blood boil
Re: SBS Plumbing kit
r600a wrote:Ive got a sack of GE ones that have a 1/4 brass fitting on one end and a w/m tap end on the other about 1.5 mtrs long.
Bryan
That will do, donation to Gt Ormond street ok ?
LawrenceRe: February 2012
Ok now i’m back off holiday (Eventful time -our friend rolled her car into a ditch ,Total write off ,she has whiplash)
What do people feel about the bags idea ?the bags that swift gave us were made by
http://www.thecleverbaggers.co.uk
Its all about cost at the end of the day ,I wonder if it would be more cost effective to use the membership folders for meetings as well ?Beeping Bosch
Agreed ,it’s like when fault codes came out on the Servis quartz ,they still didn’t tell you the obvious basics they just narrowed it down a bit .
But with some of the diagnostics programs on machine it would helpRe: Beeping Bosch
leavemetogetonwithit wrote:How long would an independent last with performance like that?
:stir:
Mike.The sad thing is Mike the independent wouldn’t be able to plug a laptop in …
