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January 26, 2011 at 12:51 pm in reply to: Miele error codes – can you or can you not reset them? #342281
philfish
ParticipantRe: Miele error codes – can you or can you not reset them?
Hi andy. I was a miele trained engineer and as far as i know they only store them in the memory so engineers can recall them. The machines should function perfectly ok once problem is sorted no need to delete but it will stay in the memory if you don’t which can lead to confusion if it develops another fault later because it will show that fault plus the new one although the first as been sorted.
But saying that i really have not had much in the way of dealings with the newer stuff (within last 2years but that should be covered by miele themselves) i can not see them locking up because it had an error code because they would be locking up every two minutes. There was always loads of error codes for silly stuff when you went into the memory from drain faults to oversudding, out of balance, low water pressure, etc etc so there own engineers would be running round like lunatics and charging customers a fortune for doing absolutely nothing if them locking up was the case. miele would not possibly do anything like that would they??.lol
Seriously though unless they have changed it on newer models it does not matter whats in the fault memory the machine should work fine as long as there are no problems. I can not personally speak on the problem the other engineer had and i am casting no blame or anything i did not see the job but it could of been a number of other problems blocked pressure pot, pump not pumping fast enough, module fault,slight blockage in drainage system etc etc anything really but one thing is for sure what ever the fault the pcb thought it was to slow to drain.
It is easy to delete the codes anyway you don’t need a laptop it can be manually done the same as most things miele there is usually/always a manual way of doing things in case the laptop goes awol but miele wont tell you that information perhaps some kind soul will pop up the information i really doubt it though! Unfortunately i have forgot the combination to enter the programming mode otherwise i would tell you.
As for miele engineers or miele employees your right most are arrogant for no real reason but there are some good ones real good ones and there are some bad ones very bad ones. But that’s just the same as anywhere. People always want to believe they’re the best it is just pomp because they work for miele miele are good machines so they automatically think they are good engineers it does not work like that in the real world though.
You wont get much out of the senior engineer or anyone else who works there they are all scared to say or do anything because they know they’re/everything is being watched/monitored and they will be dragged across the coals big time if they say anything in any public forum. I know loads who come on here but will never post anything because they are to scared. Hello lads and lasses hope your all well :waving:Phil
philfish
ParticipantRe: new panasonic washing machine
Get well soon mate. There really is no need for this sort of problem just to save a couple of pence on a machine it is terrible.
Phil
philfish
ParticipantRe: UKWG addicts
doh! just logged on and the mrs said what you doing me i’m on whitegoods she oh god not again!! says it all really.
Phil
philfish
ParticipantRe: Flue Analysers – Gas Safe
My college throwed the cpa1 in for free not an hard course at all. The ccn1 ckr1 cen1 htr1 etc etc different ball game.
phil
philfish
ParticipantRe: Domestic appliance diagnostic equipment
Its cheaper then having my fluke calibrated! just paid £70 :rolls:
There is absolutely no reason to not have one.Phil
philfish
ParticipantRe: 0800 Repair
😀 😀 😀
Martin i know you have had a new van and you was trying to organize it the other day but i really did not think those astra vans could possibly get a 7ft screwdriver in them. No wonder you have not got much room for anything else.Phil.
philfish
ParticipantRe: beko drum paddles / welded tubs ?
I did contemplate using a hole cutter on the top of the drum above the bolt to gain access and then sealing it back up with something like the old blanking grommits/blanking plates they used to use on the old zanussi to fill in the un used thermostat hole.
It is only a thought though it just seems like such a waste to scrap a machine because of something so trivial.Phil.
philfish
ParticipantRe: Miele G7761
As it got a flow meter in the matrix chamber? I have had them in the past where its sticking or loose and it has thrown up the same inlet/drain light flashing.
Just a thought.
Phil
philfish
ParticipantRe: customer wants money back!!!
I had that said to me before and my reply was simple “I also know where you live” I then i told them that the police would as well if anything un towards happened to any of my property regardless of if it was anything to do with them or not. Mind you the bloke was an idiot! Nothing come of it.
Phil.
philfish
ParticipantRe: Comet OnCall
lee8 wrote:
The picked up appliance is placed, at least in the brand I work for, into either the graded dept or the reclaim dept, parts are stripped off, tested and re packaged to be either sold to the trade or sent out to Engineers on warrantySorry for sounding a bit ignorant and i am not having a pop. But does that mean your company will sell/use second hand parts then?
I know they have been tested but they are still second hand. I just hope they are not trying to pass them off as new or graded because i think that might be a bit dodgy to be honest.
Phil
philfish
ParticipantRe: beko drcs68 dryer
Thanks for that and the quick reply.
Its inside so i will order the front ntc i metered that out but i am willing to try anything.Once again thank you.
Phil
philfish
ParticipantRe: S’now joke
The gun on top is an handy tool for sorting out those “awkward” customers as well.
Phil
philfish
ParticipantRe: Angled ratchet spanner.
Yes but they do save you cutting yourself to pieces.
Phil
philfish
ParticipantRe: Miele T284 drier.
I can’t remember if there is a stat in the front panel or if it’s a thermister but you have to take the front panel off to get to it.
hth
phil
philfish
ParticipantRe: scrap prices
Had my catalyst cut off my van the weekend thieving little b&^£$(£ used a pipe cutter. Apparently they get £35 a time and they have done over 100 locally. It cost me £130 to replace and that was the cheapest i could find!
Not a happy fishy
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