[Poppins]

Re: Card Payment facility incl terminal

How does that compare to you guys who have card payment facilities with other providers?

[Poppins]

Re: Card Payment facility incl terminal

Poppins wrote:

Alanj wrote:
I have to say I am not happy with this “deal” we are supposed to have for a card terminal.
When I first read about it on here it sounded good:
£22.00 a month, no minimum service charge, PCI non compliance free for a year then £17per year.
I was asked to sign the application forms and send them back to John Morris and he would sort out the rest. I have not seen a rep for Payzone.
The deal I have is tied in for 5 years, £22.00 + vat, £10/Month minimum service charge, £17.00/month PCI non compliance fee.
I called Payzone yesterday to complain and am still waiting to hear back from them 😥 Alan

I have to say this was the impression I had as well and then I noticed another £10 being taken out each month by the merchant (Elavon) and have just paid the PCI compliance fee of £17. I’m assuming (hoping!) the £17 is for the year only and not monthly. 😯

I also had problems with transactions going through even though the signal is strong. Wasn’t even able to do customer not present until I contacted Payzone who did an upgrade which sorted it. I have to say since the upgrade the transactions seem to be going through better.

I agree with AlanJ in that if you only switch the terminal on when you need it then it seems to work more efficiently. The battery lasts quite a long time this way to. On my terminal the battery level seems to bear no relation to it’s ability to process a transaction. 😕

Overall though I have to say it has been very beneficial and is great when a customer pays over the phone. Most customers have been really pleased (and relieved!) that they are able to pay by card. 😀

Chris

Just as an update it would appear I am paying £26.39 per month to Payzone (Alphyra UK)and £10 minimum service charge AND £17 PER MONTH for the PCI Non Compliance to Elavon which I was under the impression was FREE for the first year and I also had the impression it was £17 for the year.
This makes the minimum figure £53.39 per month 😯

Chris

[Poppins]

Re: Card Payment facility incl terminal

Good one! 😀
Cheers Alan

[Poppins]

Re: connect orders before 2.45

I have experienced that processing delay at 1.30pm as well so I tend to order before noon if I need something in a hurry. Especially as the ‘next day delivery’ can mean two days in rural Wales! :rolls:

[Poppins]

Re: Website Local Search

Thanks Ken,

I’ve added the postcodes to my little website as well and it is already making a difference.

Cheers as always 😀

Chris

[Poppins]

Re: Card Payment facility incl terminal

Thanks Steve

Chris

[Poppins]

Re: Standard Terms & Conditions Of Sale

I would be very interested to please.

Chris

[Poppins]

Re: Card Payment facility incl terminal

Alanj wrote:I have to say I am not happy with this “deal” we are supposed to have for a card terminal.
When I first read about it on here it sounded good:
£22.00 a month, no minimum service charge, PCI non compliance free for a year then £17per year.
I was asked to sign the application forms and send them back to John Morris and he would sort out the rest. I have not seen a rep for Payzone.
The deal I have is tied in for 5 years, £22.00 + vat, £10/Month minimum service charge, £17.00/month PCI non compliance fee.
I called Payzone yesterday to complain and am still waiting to hear back from them 😥 Alan

I have to say this was the impression I had as well and then I noticed another £10 being taken out each month by the merchant (Elavon) and have just paid the PCI compliance fee of £17. I’m assuming (hoping!) the £17 is for the year only and not monthly. 😯

I also had problems with transactions going through even though the signal is strong. Wasn’t even able to do customer not present until I contacted Payzone who did an upgrade which sorted it. I have to say since the upgrade the transactions seem to be going through better.

I agree with AlanJ in that if you only switch the terminal on when you need it then it seems to work more efficiently. The battery lasts quite a long time this way to. On my terminal the battery level seems to bear no relation to it’s ability to process a transaction. 😕

Overall though I have to say it has been very beneficial and is great when a customer pays over the phone. Most customers have been really pleased (and relieved!) that they are able to pay by card. 😀

Chris

[Poppins]

Re: ISE 10 1606W excessive cabinet vibration

I did wonder about the pulley. It seemed ok when I looked.
I am off to look at the dishwasher next week so i’ll see how the machine is doing and what the customer has noticed. It’s just beyond my distance limit with a 70 mile round trip but they moved into the area with the ISE which makes me happy to include it! 🙂

[Poppins]

Re: *** Feb Whitegoods Conference ***

Hi Chaps,

Just wanted to say a very big thank you to everyone involved in organising the conference. It’s amazing to see how much it has changed/improved in just a short time. I found the latest ‘state of the market’ presentation from the Swift guy fascinating (sorry I forgot your name! :rolls: ). The ‘Rapport’ system from Ken and Sudeep looks brilliant and I look forward to downloading it once the dust has settled.
It was obvious there had been lots of hard work put in by many individuals.
Thank you…..it’s much appreciated

Cheers
Chris

[Poppins]

Re: AEG oven burning in one corner

There could be a number of issues but these are the common.
Firstly, you mention that it is the bottom right hand corner. I hope I am not stating the obvious here but presumably the food is not being cooked on the floor of the oven as all cooking should take place on the shelves.
Secondly, fan ovens as a rule blow all of the heat out of the edges/sides so therefore it can be hotter at the bottom, very top and sides. For that reason any trays/baking sheets used should be no bigger than the roasting/baking/grill tray that came supplied with the cooker as this ensures that the air can circulate correctly. Similarly, there should only be one sponge tin per shelf. Two are ok if they take up no more space than the AEG tray/tin supplied.
Thirdly, is the door shutting properly? Sponges and pastry are very indicative of temperature variations and are in fact used for British Standard testing of cookers. Rather than there being a hot spot at the rear of the oven, it could be that the door seal is perishing or the door itself has warped out of shape and so heat is being lost. The way to check this is to switch on the fan and with the door closed press the door to the oven and see if you hear a change in the sound of the fan. Where the sound changes this indicates where the air is escaping.

Hope this helps 🙂

[Poppins]

Re: Candy CDI1012/1-80 Flashing lights

Just found keithwilliams reply to another post. It seems to be the capacitor on the board.

[Poppins]

Re: Candy CDI1012/1-80 Flashing lights

I have exactly the same symptoms on the same model. Has anybody dealt with this problem before on this model. Is it motor/PCB or both?

Cheers
Chris

[Poppins]

Re: Stoves 61EHDO – Uneven cooking

Have you checked to see if the door is sealing? With the fan running, press the door working your way around the edge to see if the sound of the fan ‘changes’ because you have sealed the door better and prevented air loss. The change is likely to take place on the left hand side given that the burning is on the right. If this is the case then it could be the door seal or a distorted door frame or hinge or a mixture of the three. Check also to see if the catch is actually holding the door tight. I don’t recall there being an adjustment on this model so you would require a new catch if this is the case. If there is severe air loss then you will often see indications of this as burning or brown marks on the enamel where it leaves the door.
Most of the time it is loss of air around the door but if the door and seal prove to be ok then your next option is the heating element. This model has three turns which can give rise to ‘hot spots’ often before it fails. At its worse it could be all of the above! :rolls:

HTH 🙂

Chris

[Poppins]

Re: Candy Dishwasher CDi 1012/2-80 fault codes

It looks like the flow meter has to be bought as part of the water matrix ie the ‘metering unit’ unless anyone knows any different. Everything else did seem to test ok on this machine.

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