Forum Replies Created
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Specialist01269
ParticipantRe: Samsung 13 kg Washing Machine Model WA13G7Q1 Code 1E
Ok: Leave it with me overnight & i’ll ask a few colleagues about it for you, see what I can come up with.
Specialist01269
ParticipantRe: bosch fire
Highly Intelligent people, they know the machine is on a list of dnagerous appliances & they’re waiting for the engineer to call. So instead of unplugging the machine & not using it, they appear to carry on regardless & leave it on overnight. Wonder how much compensation they’ll be after.
Specialist01269
ParticipantRe: Samsung 13 kg Washing Machine Model WA13G7Q1 Code 1E
:boops: Unfortunately you did’nt mention any shorting wiring in your 1st post, have you traced where the pink wire goes to the PCB ? If it shorted to Earth then you’ve probably got blown traces on the PCB at a minimum.
Specialist01269
ParticipantRe: How Much Do You Know About Washing Machines?
:eeek: now your spoiling things Ken. You trying to tell me that after over 30 years repairing this junk, now i’ve gotta go out & learn what it’s supposed to do ? 😕 Damn how boring 🙂
Specialist01269
ParticipantRe: whirlpool timer blown
Hi: If you look at the photographs of the board overall, it looks like there are quite a few bad soldered joints over the PCB just waiting to cause problems. The thing is with the Interlock (Door switch) the connections to it take a heavy load when the machine is running. As I say your looking at board replacement & to be safe the Interlock as well, probably about £120 – £130 in parts alone.
Specialist01269
ParticipantRe: AEG Lavamat Turbo Door Lock Stuck On
Hi Tim: Sounds like you may have a faulty main board & it’s powering the Interlock constantly. My best suggestion would be to call a good local engineer to check it out for you. If you check out the link above your post, you may find an approved engineer in your area.
Specialist01269
ParticipantRe: Should of got a deposit.
Hi Jackal: Don’t know where your based mate but it sure is’nt the Welsh hills, most of the people down here won’t pay call out charges because they know they can go to the other firms & get free Callout / Estimates etc. As for 5 jobs a day, i’d happily settle for 5 Domestic Appliance jobs a day at the minute but there just aren’t that many of them around here. That’s why I repair Catering equipment, Garage equipment, Industrial power tools & Machines etc as well. It keeps things going & Commercial / Industrial customers know they have to pay if they want to keep running, if I relied on just appliances then i’d be jacking it in tomorrow.
Specialist01269
ParticipantRe: whirlpool timer blown
Hi: From your description / pictures, Quite probably your door Interlock switch has gone & blown the PCB. So you would need to at a minimum replace both of them. Your Interlock has 3 wires: 1 will be a live supply, 1 will be a Switched Live return to the machine & the other is a Neutral. Unfortunately the price of the parts may well render the machine beyond economic repair.
Specialist01269
ParticipantRe: Hotpoint Ultima WF860
PM sent, hope this 1 gets to you.
AndySpecialist01269
ParticipantRe: Hotpoint Ultima WF860
Hi Jim: will send you another now.
AndySpecialist01269
ParticipantRe: Should of got a deposit.
Call I had earlier just proves the point for me. Went like this, Him: My washing machine is dead can you come look at it. Me: Yes no problem, I can look at it for you but need the make & model first. Him: Hold on I wan’t to know if you charge for callouts & estimates first, if you do then i’ll call someone else. Told him no I don’t charge for callout or estimate locally & he says ok you can come & look at it.
Specialist01269
ParticipantRe: Hotpoint Ultima WF860
Cheers Jim, PM sent. Surprised you don’t know my email off by heart now though, the amount of times you’ve helped me out with information & advice lol.
AndySpecialist01269
ParticipantRe: HOTPOINT OPENSPACE MULTIFUNCTION OVEN OS897DIX
Hi: Yep Control Board or Main Board as they class it is the most likely bet. As for their customer services dept, it seems to be a bit of a joke. They have people on the end of the phone promising things to people but from what i’ve seen of it they very often don’t pass the promises they’ve made on to the engineer doing the call. Please let us know what happens.
Specialist01269
ParticipantRe: Should of got a deposit.
Guys: A fee for diagnosis or estimates is all well & good if you can get it, unfortunately down here i’m competing against a lot of other repairers & every bugger is advertising FREE callouts & estimates. I tried charging for callouts & estimates but in the end gave up, 1st thing most of them ask is if you charge to come out & give an estimate. If your lucky you just get the phone put down or in a lot of cases you get a slagging as well, that’s why I don’t tell them what parts are needed. I’ve had too many where I lost money doing so.
Specialist01269
ParticipantRe: Should of got a deposit.
Totally agree with you: Misinforming the customer is not good practice & just ends up getting the trade a bad name. As for telling the customer what parts are needed then unless specifically asked I don’t anymore, I’ve been caught out too many times with customers deciding to fit their own parts or get a mate to do it & I’m not into losing money. I give the customer a quote for parts & labour & advise them whether the repair is viable / cost effective.
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