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Re: Misleading?
The person I spoke to on the phone only commented that if the engineer is in the house for 5 minutes or 5 hours the labour is the same. This is when I posed the question if it is BER what do you charge.
if someone asks do you charge a call out I tell them ‘no, but I charge for any work carried out including diagnosis only calls’.
Do they not then say;
‘So you do charge a call-out then’. ?
Can I also ask what you define ‘call out charge’ to mean.
Re: Misleading?
Sorry my fault I thought you were answering to Misleading? rather than the question I posed.
I know its been discussed on here many times, but we all know that when a customers asks do you charge a call-out they mean do you charge even if the machine has had it.
Do you get where I’m coming from?
Re: Misleading?
Thanks, for speedy response.
Whats the best approach to get them to change it?
The person who answered the phone told me to take it up with their Director.
Re: servis M9150 query
All moisture, water, heat is pumped out through the drain hose.
Stand the machine on some newspaper for a couple of wash & dry cycles to make sure you haven’t a small leak from anywhere.Re: ELECTROLUX INSPIRE W/M EWM14780W. PROD 914527306
Just taking the pressure switch tube off is normally enough to right things.
Re: washing machine taking out the trip
Personally I would do less reading and more individual testing. Thats the only way you will find the fault.
Power off of course.
Re: h/p wt960
Yes its the board. Getting quite a regular fault. Ive always reverted customer back to Hotpoint under 5 year part warranty.
Not sure if EMW do them?Re: CD60W dryer cutting out
On that note, Im sure there was a modified gasket that should be fitted to the door / filter area??
Re: hotpoint lft114
Ive got a manaul for an LFT04 and a DIF04. I think it should do you?
email me : t.downing@hotmail.co.ukI wont be able to send it until tonight as I’m on my way out.
(Unless someone can do it sooner?)Re: Tech info for SIXL145 needed
Jim, can you send me the tech info for the ‘moon’.
ta.
Re: Elba Excellence PX906 electric oven
Ive finally been given the go ahead to go to this oven. Im going to go armed with an element. Could someone kindly tell me in the simplest terms how I get to the element & the selector. (You know, hidden screws etc etc.)
Ta very much.
Re: Hoover HND615-80 dishwasher circulation motor?
Im sure I read on here some time back that the module can cause this. I think its the 1.5uF capacitor on the board?
May have dreamt it??
