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Re: Bosch WAE24469GB/14 Door seal 2 in 3 years
Is there such thing called oil resistance door seal? How can you tell by looking on the parts list on websites?
Re: Statesmen washer
Thanks, turned out the customer bought a replacement washer not Statesmen. So I am going to collect the Statesmen washer to have a nose about and see if I can fix it, if not then I will ask for your expertise.
Re: Subscription Renewal
I paid mine few months ago by BACS and have not yet received the certificate.
Re: Homefix
[quote=
You need to get a new van.
I’m 45 minutes south of Cribbs Causeway, and when my old man was alive I used to get to his house in Washwood Heath in less than 2 hours. That was going via Swan roundabout, Bordesly Green Road, Cotterills lane and passing Southalls by the Brookhill.
Lovely part of the world.
Alex
I regularly drive through Washwood Heath to get to Connect for spares. A real exercise driving the van through these areas.
Re: Bosch WFO2465gb/01 – spin problem
Very true but the cost of the motor can put people off and ended up buying a new Bosch washer
Re: Homefix
According to Homefix, this Bristol company is my nearest Domestic appliance repair for Birmingham. I shan’t worry about the “increased” competition. After all it’s two hours drive from Bristol’s Causeway cribbs near M5!
Re: Bosch WFO2465gb/01 – spin problem
TBH, I can’t remember it as it was nearly two years ago. I think it did solve the problem as I seem to recall buying a new motor for the Bosch.
Yes it is all coming back to me now… The drain pump was on its way out (it was very noisy) and replaced it for good measure. The motor was running very dry, on close inspection when you spin the shaft, you can feel the grinding. The brushes was replaced but did not solve the grinding feel. So a motor was purchased and solved the problem or at least I thought it had as I have not heard any comeback about the machine.
Re: Homefix
Got the same call from them too this morning. Not sure where they got the details from. Looks a bit iffy if you ask me by the looks of their website.
They says they have 3-4000 customers on their books. The law of advertising you get 1{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} response, so what the chances having a job with them? Slim to none.
It’s good to have ukw to warn us so keep up with good work.
Re: Homeserve appliance repairs
turns out it was home fix 24/7, my mistake.
Still I don’t know where they got my details from….
Re: Homeserve appliance repairs
Got a phone call from Homeserve asking if they can put me on their books for repairs. Where did they get my details from? I don’t remember approaching them.
What are they like? Do anyone work for them? They are asking for liability cover of £5m, is this common practice?
Re: Smelly washer!
My experiences are afresh would do the trick also sometimes descaler would shift it as well. With integrated machines, they are prone to smells as the owner closes the door after the wash.
If the smell is coming from the soap dispenser then you need to steam clean it using those cheap portable steam cleaner. It is worth checking the pump filter as well as it could be crudded up.
Suggest that the customer using a damp cloth doused in white vinegar and wipe it around the door/seal/ soap drawer every time you use the machine. Also use the white vinegar in place of fabric conditioner this will help to neutralise the smell. Keep on using the white vinegar for the lifetime of the machine. You can buy 5 litre bottle from any Asian shops for few pounds. It does work believe me. White vinegar are natural anti bacterial and it is acid based, it is very potent, harmless and you don’t need a lot of it. Detergent are usually alkaline so with vinegar it would Neutralise it, especially for those with irritant to detergent on clothes.
Re: Disappointing results on second hand units
The area you can describe as leafy suburbs and strong “conservative” households. Large number of 1930’s semi detached, plenty of half a million pounds houses and not forgetting large number of civil servants with gold plated pensions. As Martin says it is hard to describe the area as it is Birmingham with pockets of affluent areas and some middle income who are proud of their achievements.
As for housing associations, council houses tenants they will not call me out as they are not the kind to ask me for advice let alone repair their sorry machines.
The credit crunch are hitting the affluent areas and the proud middle income households and they are asking for “high end” refurb to maintain their “status”, they are the ones who asks me to supply them “high end” refurbs as they cannot afford £500 plus Siemens, AEG, Bosch to replace their BER AEG, Siemens, Bosch They do not want to plump for a Beko not even the high end range of Beko. Mention Hotpoint and they will show you the door. It’s all the name that matters. There are plenty of demands for these kind of “high end” refurbs but these machines aren’t simply up for the second hand market due the way it was designed and reached to the end of the life. They got their money worth but cannot afford to repeat the same success as they did after 7 to 10 years of ownership so enter in the “high end” refurbs if there are any. They have £300 plus for second hand units but not willing to go for the £300 new ones that are available that ain’t gonna last long. My point is that it is not just the low income households wanting the refurb and I am sure you will have come across middle income and (was affluent) households asking for refurb of the same quality and spec as their current BER appliances.
It seems that I am unlikely to cater their “status” need and I will be seeing in few years time of new inferior machines in those half a million pounds houses for me to supply replacement new inferior machines once their current inferior machines breaks. They will not bother call for repair just for removal and installation.
Re: Disappointing results on second hand units
Sound advice though Allsorts. What I found that the machines were predominately Hotpoint and most of my customers wanted Bosch or similar high end machines due to the kind of area they live in. Perhaps most of us experienced that customers or (our biased) views that Hpt does not cut the mustard.
Most of them were WM and WF range. They were all destined for the rental trade which is fine as the money you get from the rental will pay for the machine many times over, as for repair, it’s easier to swap it over but like I said on the area where you serve.
The place I found seems to have a selection of raw LG, Miele, Samsung, AEG and Bosch Group machines (those were the kind of machines my customers wants) drawing from my experiences of these appliances usually when it ends up in the refurb section are often too knackered to be repaired and the parts are expensive and you need to sell it at higher price to get the money back which is a huge gamble. LG and Samsung often have worn shaft if it’s the bearings therefore new tub needed (you tend to find out too late when you take it apart and realised it’s scrap). AEG and Miele are fairly good but the parts are expensive for resale. The Bosch group (Bosch and Siemens), you need to have lots of them to make it worth while to cannibalise it and most of us are familiar with dodgy motors and grumpy boards. Bear this is in mind, the appliances were taken in as part exchange from small retailers.
I ask myself if there’s a future in refurb appliances as like I said cost of parts and sealed tub – yes only if you are able to collect a few and swap parts over but in this case you are looking at saving one machine out of four which is hardly worth the time and effort in my opinion. The money is in scrap value. I am a repair man not a dismantler.
Dyson vacuum cleaners seems to have a strong future and there is a very strong second hand market for it – status symbol and all that.
