Forum Replies Created
-
Posts
-
Re: How to beat the recession
I have found that people are spending more on repairs than say, 2 years ago when they would bin it for a broken door catch. Integrated stuff is great as the removal and refitting makes a simple unblock job look enormous. £150 repair on a Belling (Haier) integrated dishwasher? “Go ahead”. 😀
I don’t like the words ‘Call Out Charge’. So I never use them. I charge a LABOUR charge, or a ‘job price’ depending on the information gained on the phone. You are not lying, you are still giving them a choice while covering your costs. Good customers realize this. I also say that if the machine is BER, then there will be a charge of £20 for my time. In all honesty, if you say it up front and are clear that if you call there will be a charge made, then in my experience, 95{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} + will say OK and book a call. The other 5{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} I don’t need as customers. Wording it differently can make a world of difference. I have stopped feeling guilty as nobody can work for nothing. Nobody feels guilty charging me!! Anyone expecting free estimates can speak to me over the phone. Then if they want a free call out, we advise them that there is no call out charge, but there is a labour charge of £ X payable for the time.
No problems. Firm, but fair for both parties. 😉Steve.
Re: W3922 vs ISE10
Irony, my friend; it’s the thing that comes between a joke and a punch – up behind the bike sheds. 😉
Anyway, Bruce is his stage name.Re: Zanussi ZWF1621W ……Grrrrrrrrrrrr
To configure the board you need a number supplied with it. This is entered into the board’s memory using the buttons on the fascia. Not an easy task and one we cannot advise on as PCB problems can arise from incorrect configuration. The inactivity of the new PCB would suggest it is one that is not configured. If you have purchased the PCB from Zanussi then they should have supplied you with a configured unit, but as you say, this could be in doubt. You can only get the correct PCB using the PNC number of the machine. I have 5 PNC numbers for ZWF1621W on my screen, using Zanussi’s own software.
If it’s any consolation, a new machine will almost certainly be no better than what you already have, and probably worse. An engineer will cost about £45 – £55 and you could well have a working machine quickly. The other way means £300 + the new PCB which is now wasted. At least consider the repair option. 😉Steve.
Re: Zanussi ZWF1621W ……Grrrrrrrrrrrr
The ‘four flashes’ means F4? . This code ‘family’ is related to interlock faults. Door not closed, failed interlock or door lock triac on the PCB. The second number would give us a very close idea.
Is the new PCB an exact match? They all look identical, but the numbers on the back can differ.
Don’t buy any more parts until you have an engineer look at it. It may well be the PCB, possibly the interlock, but it also may not. There are several PCB’s for this machine as there are quite a few variants of the same model number. The PNC number is the exact type number. 😉 At this point, an engineer visit is a worthwhile option as guesswork is costly and wasteful.
Click Repairs @ in the home page menu for an approved engineer in your area.Hope that helps,
Steve.
Re: Diplomat Washer Dryer APM 8703
It can’t rotate – it has a retaining lug at the top of the drum spider casting that locates between the bolt lugs of the clamp ring. Hence the confusion….. 😕
If so, new drum seal, 1/2 hour, easy fix!!!
Re: W3922 vs ISE10
Didn’t he have a hit as a piano playing dude in the 80’s – Adam Hornsby and the Range. The song was “That’s just the way it is” IIRC. 😕
Maybe the Range should now be “range cooker”, in stainless of course. Positioned next to the fridge.
Re: Diplomat Washer Dryer APM 8703
Splitting hairs……or feathers……. :rolls:
Servis related nonetheless…. 😉Hi, Chris! :waving:
Steve.
Re: Zanussi ZWF1621W ……Grrrrrrrrrrrr
The ‘End’ led will flash first – that is the first number of the fault code. The ‘Start / Pause’ led will then flash for the second number eg: E43 will be ‘End’ led flash 4 times then ‘Start’ led flash 3 times.
Also can you clarify if you purchased and fitted a new board or refitted the old one please.Steve.
Re: Diplomat Washer Dryer APM 8703
This machine sounds like the generic Siltal machine – if so, I can’t quite work out how the drum could move 180 degrees anywhere in the cabinet. 😕
Please explain further………Re: Zan FL1082 (91478955301)
Could be a shorting armature, worn brushes, displaced tacho coil or timer. Usually armature / brushes. If you suspect timer, EMW do it; so it should still be a viable repair. 😉
HTH,
Steve.
Re: hotpoint twin tub
Just for the record, bec-components.co.uk still show a tripod kit in stock. Part number 149090 @ £21.08. 😉
They had a few of these earlier this year – if they have still got them it would be interesting to know how they get them. Can you repost if they have?
Alternatively, they may not have updated their website. 😕Hope that helps,
Steve.
