[bobokines]

Re: Hoover EL160 Belt

Thanks Chris.

Where is the best place to find Hoover part numbers?

Bob

[bobokines]

Re: Hotpoint WMA22 heat pause

Yes. thanks Jim. Just printing it out.

Bob

[bobokines]

Re: Hotpoint WMA22 heat pause

Thanks Jim

How was the Sole?

Had Scampi from the chip shop tonight… Yum Yum!

Bob

[bobokines]

Re: Whats the most annoying thing customers do?

Was is it with WD40?

Why do customers think that spraying everywhere with WD40 will cure all?

The only thing wrong with the machine was worn brushes… until the dreaded WD40 came out. The customer squirted it everywhere… timer, motor, fill valves, door lock, bearings, suspension… you name it, it’s dripping in it!!!

Bob

[bobokines]

Re: Hotpoint TDC30 T/Dryer

If you have an infra red thermometer, you can read the temperature that this stat cuts in and out by pointing the thermometer at the square rating plate that is situated half way up the back panel above the bearing cover.

If you run the machine without any clothes it should start cycling within a few minutes. It’s a good test and it impresses the customer. You can tell by this test if there is a problem with the stat, if there is an air leak on the rear drum seal and if the heater is cutting out on reverse tumbles and on the tumble cool setting. (I normally use a clamp meter on the live or neutral lead to the timer to test heater current at the same time)

I do this test as a matter or course after any repair to to a condenser dryer.

The thermometer I use is available from Connect part number LAS3540 (£16)

Bob

[bobokines]

Re: Hotpoint WD420 drying time

Thanks Jim. Forgot to check the date code 😳

Bob

[bobokines]

Re: Does size matter?

The particular machine I am have in mind is the Electrolux EOB944. The Beko 262900006 element is virtually identical, same wattage rating, same diameter (almost) and the same terminals.

The fan was running with about clearance 2mm from the original element. I have replaced the fan with one from a creda oven which is about 10mm smaller diameter.

The reason for this post is to ask if it is safe to mix’n’match fan elements on cookers or is it concidered bad practice?

Next question… where is the ‘best’ position for the thermostat file?

Some machines have the thermostat file behind the element and some in the cavity away from the element.

Bob

Bob

[bobokines]

Re: How do you drain off a flooded WMA?

Can’t do it without a bucket, but here’s the method I use…
:lesson:
Acquire a strong piece of polythene sheeting , a strong bin bag will do.

Using packing tape, stick the polythene to the front of the machine around and below the door opening. Funnel the loose end of the polythene into the bucket… (If you’ve got one 😉 ) and then open the door… slowly. The polythene will act as a funnel and all the water goes into the bucket.

Not sure of the answer on a machine with a pneumatic door lock though.

Bob

[bobokines]

Re: taking credit cards

The following is a scan and OCR of the terms for FSB….

( the OCR of the scan has confused the table layout but you can work it out.)
—————————————–

Streamline Merchant Services in Partnership with the
Federation of Small Businesses
New Preferential Terms

Commercial Terms CREDIT CARD TURNOVER
Pricing based on Chip & PIN processing only.
Average Ticket Value New To £1 to £25k £25k to £50k £50k to £1 50k Above £1 50k
Cards
£0.01 to £50
MasterCard 1.98{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.65{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.58{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.38{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} BY SMS
Visa Credit 1.96{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.63{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.56{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.36{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} NEGOTIATION
Visa Dr 30.5p 23.5p 22.5p 20.5p
Maestro Domestic 30p 23p 22p 20p
Commercial & JCB 2.48{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 2.15{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 2.08{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.88{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}
£50.01 to £100
MasterCard 1.98{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.63{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.48{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.30{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} BY SMS
Visa Credit 1.96{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.61{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.46{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.28{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} NEGOTIATION
Visa Dr 30.5p 23.5p 22.5p 20.5p
Maestro Domestic 30p 23p 22p 20p
Commercial & JCB 2.48{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 2.13{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.98{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.80{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}
Above £100
MasterCard 1.98{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.58{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.43{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.22{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} BY SMS
Visa Credit 1.96{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.56{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.41{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.20{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} NEGOTIATION
Visa Dr 3O.5p 23.5p 22.5p l8.5p
Maestro Domestic 30p 23p 22p l8p
Commercial & JCB 2.48{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 2.08{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.93{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} 1.72{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d}
Joining fee: • Waived for FSB Members.

Specified terminal requirements: • On-line terminal.
• Retailer owned terminals can be used, subject to technical approval, but must

be configured with zero floor limits.
Standard On-line terminal:

Polling fee:

Portable terminal: • £14.95 + VAT per month.
• Off-line terminal (with zero floor limit) — Polling fee of £10 per month.
• 1st device £18.95 + VAT per month, any subsequent devices £14.95 + VAT

per month.

• Three months free terminal rental is to be given to all ‘New To Streamline’

merchants.
Cardholder Not Present: • A premium of 0.05{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} for credit card and lOp for debit card transactions is to

be added to the above matrix.
Paper processing: • A premium, to a maximum of 6{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} for credit card and 80p for debit card

transactions, may be charged.
—————————

Bob

[bobokines]

Re: parts/technical helpline

Many of the answers are already there.

Many of the questions answered on these forums have been asked… and answered before.

I have often used the search facility on the site… from the customer’s house… on my laptop or my PDA telephone. If the answer is not there then it only needs a question posted on the forum and there is normally an answer within a few hours.

The customers can not expect much better that from an independant engineer! They would not get that service from many manufacuturer’s service networks.

Hats off to UKW … to coin a phrase.

Bob

[bobokines]

Re: Qualtex ARM 20

Make sure that they have the right tacho magnet though!

An analogue tacho magnet is different to the digital magnet. I would suggest re-using the magnet off the displaced armature to be sure.

Bob

[bobokines]

Re: Brandt dwf681wu/1

Thanks Dave. You’re a star

Bob

[bobokines]

Re: HPT mistral baffle / fridge thermistor (FF72)

The fridge thermistor is situated inside the control housing and can be seen when taking the cover off to see the baffle motor. The wiring can be accessed by removing the top cover.

By memory, 1/2 inch opening of the baffle sounds about right.

I have a copy of the service manual for this model if you need an expoded diagram or further information.

You can test the baffle motor my turning the appliance on with the fridge door open. It goes through a self test, including operation of the baffle motor.

I don’t do refrigeration appliances now but I do remember this test sequence.

Bob

[bobokines]

Re: Hat Off To You All

It’s amazing just how few thanks that are sent to the experts on this site. It’s great to hear some positive response.

Thanks for the feedback. It goes a long way.

Bob

[bobokines]

Re: How much to charge for parts?

I normally use Connect’s SSP which the customer can often see when looking over my shoulder when ordering on my laptop.

If the customer sees the price over my shoulder and I think it is too low, I normally add VAT to the SSP.

Some of the SSPs on Connect are way over the top though (and some are really low) For example, EGO energy regulators have SSPs of £45 – £65.00, with trade prices of about £10! fit even one of these to a hob and you write the appliance off!

I feel that as long as I am making my labour charge and at least 15{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} on the part then I am making a sensible profit on the job. It’s pointless risking writing off a machine just to try and make a silly profit on a part.

The other point is that it is difficult to suddenly reduce the price after you have quoted, when the customer is umming and erring about the price; If you suddenly reduce the price by, say £20, then the customer may get the feeling that you were trying to rip them off in the first place.

I have been known to get out of this situation by suddenly finding a cheaper supplier. 😉

Bob

[Author]

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