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Re: New Hob advice – Induction or Gas
A gas hob is likely to have an igniter and flame-failure devices to wear out…it’s unlikely you’ll wear out even today’s poorly engineered taps.burners , likewise are pretty robust…..
I’d guess a repair would cost under £100 for an igniter-module replacement.An induction hob will make your eyes water for almost any part that can (and will) fail.
Hedge your bets,gas hob is more reliable,responds instantly and never suffers a power-cut.Ovaltine, please, Martin 😀
Re: Hoover Fridge/Freezer – Fridge to cold
When you buy this kit from GIAS (hoover) you get fitting instructions including dimensions as to where to remove insulation
from the first reply on this thread 😉
I would hazard a guess that the old one is just disconnected and left in situ.
that is only a guess as i’m not a whitegoods engineer.
Re: Whirlpool S20BRWW20-A/G ice maker not working. Help ple
Perhaps , instead of getting arsey,because there wasn’ t a flood of info on your specific problem, ….you could have been a lot more explicit about the symptoms……you could have given a polite “bump” to bring your query to the attention of the readers who missed the first post.
So, how about describing clearly, the fault and the cure…..assuming that it wasn’t actually covered in the threads i pointed you to.You complain that you got no help, but in turn, don’t want to make any contribution towards helping others……..that’s the sort of attitude that does kill off a website.
Re: Indesit WDG1295W misbehaving
Quite honestly, your expectations are totally unrealistic.
Ten years ago, Indesit was pretty poor, the drums were like tissue paper and the build was definitely not designed for a long or hard life.Ten years later, you ask for a better machine for very few pounds more.
Prices have at least doubled-energy is probably quadruple.
Heck! a Dyson vacuum cleaner is dearer than the cheapest “washing machine”
I think you should be looking at ~ £400 for a reasonable machine….and even in that price band you’ll struggle to find a machine which is built for good service and is engineer-friendly.Meanwhile, back to the evil eyetie that you’ve nursed into old age. Check the wiring-loom, it’s just possible that a wire chafed through and shorted, but having owned a similar machine (for less than a fortnight! ) I don’t hold out much hope.. Pretty sure you have it right-board fault! frazzled and unrepairable (unless you have electronics design capability.)
Morning jim!javascript:emoticon(‘:waving:’)Re: Bosch WFL 2260 first powder marks, now no spin.
I meant to say, that some machines have more than one fill-valve and if the one feeding the soap-drawer is faulty, or you’re getting low pressure to it, this can mean the soap nott getting washed down properly.
M ay be worth blowing DOWN the tube to the pressure-switch…..gunge can plug it and cause intermittent problems.
You obviously know what you’re about, but this site DOES NOT APPROVE LIVE TESTING……no need to, why risk early death 😳To future readers, – unplug and wait 1/2 hour (YES you can still get a shock after it’s unplugged!)…. all normal testing can be done with a multimeterwith an Ohms scale.
Re: Neff double fan oven tripping RCD
^^^^^^^^^^ THAT just has to be the ultimate in creative spamming.
Re: Bosch WFL 2260 first powder marks, now no spin.
Taking a wild guess here! make sure the water inlet valve(s) operate OK.
some machines use several valves and will still fill even with one defective. Often, a machine will have a preset time for an action and will then carry on regardless. sometimes, they’ll pause the timer until something else is completed…the pressure-switch can interact here!Blowing down a pressure-switch is likely to damage it….they are sensitive to a few inches of water-pressure- I’d guess you are talking ounces pressure, rather than pounds 😯
Use a multi-meter on Ohms scale to check the contacts….. somehow, the machine needs to detect water-level, to one or more pre-defined levels. it then needs to “tell” the machine to stop filling and start washing……also, you don’t want it to spin before it’s drained out most of the water. so, I think it’s safe to say that there will be a selection of normally open, normally closed and changeover contacts.
Not all are necessarily used,as one type may fit several different machines!
Generally, you will NOT get any technical info. from the makers or their agents….sorry, but repairs for us amateurs is often a long,steep learning-curve.I’m not a whitegoods engineer, so don’t take this as gospel.
Re: Indesit WDG1295W misbehaving
Use the “search”function at the top of the page 🙂 You could try “indesit washer” as a start!…….when you’ve finished , in about a month’s time,
look for “which washer” and “washer-dryer”.
the basic story…..indesit = poor electronics, other brands are indesit in a different dress…beware!
Washer-dryers are a compromise = bad news. buy seperates if you have the room.
If it’s a fairly new (under 3 years old) machine, it may be worth a fixed-price repair from Indesit. but i think the concensus will be to say “cut your losses”
Note, I’m not a whitegoods engineer, don’t rely on my opinion. 😆Re: Replacent for my Whirlpool AD957
If you look at the top of the page, you’ll see “search”….try “best built-in washer” or take out “best” and try again…..I know I’ve seen this before on the Forum. From what i remember, at that price-point you’re in a real jungle of cheap machines with fancy knobs and fancyer prices.
Re: Zanussi ZFK 47/52RF not getting cold enough and Too Warm
if the compressor is running and gets very hot, but the evaporator is not getting cold enough for frost to form on the surface , i’d guess that the machine has lost refrigerant…..regas is not usually viable,-especially if there’s a leak to be traced and rectified……valves can go U/S in the compressor…..same thing….uneconomic.
I am NOT a whitegoods engineer, so don’t hang on to my words as gospel….it’s just a guess! 🙂
Re: A little bit of consideration for engineers please
perhaps the Swine- ‘flu outbreak will concentrate peoples’ minds a bit.
You, also can do your bit. ASK, when booking a service-call….”does anyone have colds, flu, or any contagious disease or illness? Have you or your household had contact? “
I know that sounds a little paranoid, but if you explain that you visit (say) 10 homes a day and would hate to BRING an infection, just as much as you would hate to take one with you,- you can use this to show that you take CUSTOMER-CARE seriously.
I haven’t thought about it for years, bet you hadn’t until recently, either!
It’s a very real threat to the self-employed, even though we usually work come hell or high water.Re: Kitchen Aid Artisan Toaster Half Works
This sort of thing is damned frustrating…..the answer is probably …..old-fashioned snail-mail.
If you write to the service-manager, explain the problems you’ve had with being handed-off and the lack of interest by the third-party, they WILL act! -That’s unless they really can’t be bothered with the UK market.
As the world is in recession, any sales have to be pursued and screwing-up your after-sales reputation is not the way to build customer-confidence.
The other point, is that you create a paper trail…..much harder to hit delete and deny any knowledge of the issue.
It’s a hassle for you, make it a hassle for them, they’ll take the easy way out and actually do their job properly.
Yup! I live in a dream world. 😆
Re: Selling low end whitegoods, do you feel guilty?
Scarified,
I have every sympathy with your position and the frustrations……..you are now stuck between a rock and a hard place.
If you look at your company’s accounts, you’ll find they’re in a pretty dire position.
The sad fact is, people are frightened for their jobs (aren’t you?) They are not going to buy a washer/fridge/freezer/cooker just ‘cos they’re bored with the kitchen….though considerable numbers used to.
just open your eyes and look round!….MFI- gone….the country’s biggest fitted kitchen manufacturer …gone Hoover, Wales-gone/going also Bosch, wales. Servis-gone.
Internationally, manufacturers are going down like flies.-why? -because the big sheds (YOU) are not shifting the product in sufficient quantities to make a profit (or even a sustainable loss)
Just look around and count how many colleagues you have…..guess at the wage bill….how many machines do you have to sell, just to pay the wages? I could go on, but this isn’t the “economics, am I lucky to have a job” thread 😉
crap has it’s place- yep, as a professional, i’ve bought a cheap, crap tool because I knew I’d only use it once or twice in my lifetime.
Keep your chin up, remember that if you can’t have a slice of cake, a bit of bread is better than nothing.
This recession will eventually end,when trade booms, the employers will all be looking for good staff and your wages will improve..
WRT the Matsui machine – the case is more or less cosmetic…flimsy ‘cos it keeps the ticket price down , whilst keeping fingers out of the “works”.
If it washes clothes and does 2 years, they’ve had their money’s worth……go to the launderette, see how much a wash costs, do the maths.
I’d guess you’r looking at saving 1/3 the cost, and having the convenience of an in-house washer…….not an easy argument to follow, but when you’re on the dole-queue, your car’s blown up you cant take that job with a 4 AM start, you have no cash……how’s that £2000 government discount looking?……..apply that to your punter looking at a “cheap” washer.
Sorry, Mods, thread-drift again
Re: Selling low end whitegoods, do you feel guilty?
Helo… That link has given me a good laugh.
Now, you have to hand it to Comet, they HAVE allowed the criticisms to appear in print.Now, tet’s just look at the profiles….the front page, all young/middle-aged females.
ALL happy with the quietness and washing effectiveness.
All seem to think that they should get a totally unrealistic “cost of machine” per wash.What comes across, is the fact that ,inherently, the design concept is right….it’s the ENGINEERING that’s crap!
Perhaps the Chinks are so obsessed with the “out of the door” price, they’ve lost sight of the total costs, direct and indirect.
The cost, in loss of reputation,lost repeat business and warranty claims must surely outweigh the few quid it would take to leave a bit more “fat” on the engineering spec’s.Thank your lucky stars that the Oriental Gentlemen are not as Wiley as they think!
I predict they will learn quickly (or perhaps it’s a cunning plan? )
Flood the market on price, kill off the weaker competition, then up the ante and take market-share from the survivors, by making a quality product more competitively.
As for feeling guilty…. I think we all agree, have the integrity to tell the buyer that it’s crap and they’d be better to spend X more …..but if X-more isn’t in their budget….they will go and buy the rubbish anyway, so you might as well take the thin margin and keep your engineers in warranty-work!
To me, it’s about ethics and morality…..I don’t subscribe to the “sharks'” credo that if they are gullible enough to buy, they deserve to be ripped-off.
Re: Selling low end whitegoods, do you feel guilty?
I’m far from a typical buyer, but have been in sales as well as service.
Like the Original Poster, I had difficulty selling rubbish…so, my take on it.-
Most people seem to see whitegoods as either a “gismo” to show -off (the Dyson syndrome) or, utilitarian, like the central-heating pump and boiler.If, having explained to the customer, the primary function of the appliance and it’s relationship to it’s price-point, If they still consider flash eye-appeal to be paramount, I’d feel no guilt whatsoever.
If the customer listens, takes on board the fact that low-priced stuff lacks durability, and you are unable, or they are disinclined to buy quality on a finance deal, then i’d try to steer them to the best value among the dross.
In the day, I sold cigarette-lighters from 99p (there was a 40p per lighter “match-tax” -to protect the match-industry) to £140..odd.
The former was a robust,pressed-tin petrol lighter, stood abuse,worked anywhere, no big deal if you lost it or damaged it. the latter was a beautiful piece of precision -engineered jewellery.
Horses for courses. the sub-£250 washer is good value for the price….unfortunately, so was a Trabant car, but you really wouldn’t want to buy one!- if that’s all you feel you can comfortably finance and are prepared to chance the unreliability and breakdowns, that’s what i’d sell you.
I see the major problem as being a polarised market…ISE/ Miele at the top.
crap at the bottom…….a very sparse, murky middle-area…..is the Merlioni top-end REALLY worth double the price of their cheapest line?
Were I in that position, I think that would be the sticky area, though spares price/availability and service would probably be a large part of the story.
