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Re: Xmas 2006
just to illustrate what total twats they are. Last year wheni told them that we had always traditionally closed for christmas week I was told that I would have to provide service for the three days of christmas week.
Yet my beloved area manager pissed off from christmas eve till the 7 th of Jan, dont you just love the duplicitous twats 😉
Sean
Re: pre booked calls
Everyone has to do what they think right for their own business.
It’s just that when you accept a new term or condition from a work provider that acceptance no matter how grudgingly agreed to, is then used to beat other agents over the head with. Some of who do not have the luxury of having a motorway running through the middle of their areas.This particular W.P. was running round telling people that over 60{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} had agreed to it when the true figure was nearer to 6{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} and is precisely why they hate the fact that UKW exists, as their lies get quickly found out.
To sweeten the pill they tell you that all pre-booked calls will be given three clear days notice to allow you to guess what spare is required for you to be able to pre order.
but if you cant get in touch with the customer
becase she has allready been given the appointment and therefore doesn’t have to be in until the day of the call. Then you are faced with ordering everything out of site to get a first time kill. Hence your parts per job ratio will increase dramatically and they will soon be on your case about that. Even though the fruits of any access ordering will be in their coffers not yours.Once pre booking has been universally agreed, how long do you think it will before the three day lead time becomes eroded to two day’s and then one and then eventually their true goal of same day service that they stuffed us all with before, when we were nothing more than busy fools.
You are falling into the same trap that they are, by grabbing at and agreeing to everything for the sake of the chance of a little more work
some of the work they have, as we all know, is not worth having.
Brandt is only one example. yet one way or another they will force you to do it and do it you will.I said no and paid the price but if you all had the nerve to stick together they couldn’t take you all on. Try not to be used as a pawn in their game of greed and deciet.
Isn’t it a shame that they dont fight for better terms and conditions for their service providers with the same vigor and cunning as they do for their customers.
Sean
Re: AEG OKO Lavamat 74630 update
Do you only use liquid detergents and low temperature washes. This would be the number one cause.
Try using powders and higher wash temperatures for your whites only washes, this will help. But once the door rubber has become discoulored due to mould it is almost impossible to get it looking clean again.
If it looks really bad then the only remedy is to change the door rubber I’m affraid.
Remember power off at all times and if your not too sure how to replace it, then it might be better to contact repairs@ for an expert engineer.
HTH
Del
Re: hello
Happy new year to all the twats in this forum.
This is the year lads.
06 will be shit or bust
Aint no stoppin’ us now !
S.
Re: New Year
A very happy new year to all. !
Best wishes for 2006, and lets hope that UKW continues to go from strength to strength as it has over the last two years.
To all the members, I’d just like to say that remember this is your site so be part of it. 😉
Sean Delaney
Re: pre booked calls
Lets face it you are all two years on from when they took over from NESN
and as such this is a ligitamate time to review the rates.Some of you may have feeble memories but I can still catagorically remember D.P. skulking round the DASA meeting rooms with his heads of agreement contract in hand, looking for it to be accepted as a “fair and equiable document” for all parties. He was also dropping heavy hints that the repair rate then would soon be £40 per call. Well that was two years ago and it didn’t happen.
You may eventually get it but you can allready start to see the strings that will be attached.
By rights any increase that they offer should at least cover the inflation and the increase in labour and fuel cost’s, for existing terms and conditions.
But as we all know they will force you to accept futher terms and conditions just to attain a raise that you will be lucky to cover your increased cost’s with.They see themselves as the only game in town and as such will bully you all one by one into compliance.
Perhaps we need to look up the word Equitable in the Oxford concise as I’m pretty sure CDSL seem to have their very own unique deffinition of it.
Two years ago we thought that nothin could be worse than Trubshaw and we ( yes myself included ) asked the troops to give R.F. a second chance
as like Himmler he was only following the orders of his leaders when he worked for mastercare.He’s got nobody to hide behind this time as CDSL gave him a free hand to
set up their service operation.So how can we now kick off again with egg covered faces (my own included) and expect the troops to take us seriously.
Direct call booking is only the start of an endless wedge. and when he does eventually go, you have Gary to look forward too.
Oh! you lucky people
Sean
Re: Bosch SGS4332GB dead
First thing I have to say is power off at all times.
That said if you have totally convinced yourself that power is passing through the door switch then the most probable cause would be a faulty electronic control module.
Trouble is that should you order up and try to fit one and it doesn’t work for what ever reason, then you have wasted a lot of money as they are invariably expensive and non returnable.
Therefore I would strongley suggest that you call in an expert as parts fitted by a reputable repair firm will come with a guarantee. Plus the fact that if they should inadvertantly happen to order the wrong part it is then their problem, not yours.
You can contact a reputable repairer in your area by clicking on the Repairs@ module on the lower left hand side of this page.
HTH
Del
Re: Happy Christmas
A very merry Christmas to all, along with the wish of health, wealth, and happniness for the new year.
Del
Re: Qualtex
All sounds good, so its just a case of seeing what wash vac can throw on the table before the dye is cast then.
Sean
Re: John Hopwood
IMHO you have pitched it just about right kev. The more he performs the better he will do for all, himself included but the ace in the pack is that he get’s to be part a of it if we get his undivided input.
The thing that came across at the meeting on friday was that he has a real problem when instructed to stab guys in the back and that to me speaks volumes for his character. That no matter how much he is paid he does no take kindly to being anyones henchman.
The real rift though, was that after the three years he has worked for his current bosses they can still threaten him with dismissal if he does not follow their edicts. This was a point not lost on John and a key factor in his recent decision to move on and why the oppurtunity of accquiring a directorship whould allow him to feel far more secure with our offer.
My only concern is that those at CDA might view this as a something of a conspiricy in as much that they may think that this deal may have been planned well in advance.
So I have to ask myself is there any way they can queer our pitch should they wish to do so. After all it is their money that is floating this project.I know I must come across a little paranoid but I do feel it is a point worth considering.
Sean
Re: Tradeplace
Hi Dave
Left the username and password on you mobile phone answering service this morning !
Sean
Re: Familiarisation with the Product / ISE Authorised
Can I just thank all you Lads who took time out of your busy day’s to let me and Rob call round and show you the Machine.
With all the cups of coffee I had due to all your hospitality I was awake most nights till about 3am then up again at about 3.30 am to use the bathroom.
( yes I know, a little too much information)The general consensus of opinion was that we have a good appliance that is a well specified machine, good quality, accessible and straight forward to work on. The five year free parts tie in, and free van stock with the sale of the first appliance seemed to put the icing on the cake with you all.
With regards all your comments I’ll take them as they come
G.B. It was a pleasure and I’ve put you in my top five of favourite coffee makers. but you were quite wrong when you said i gave you free pens
as I distinctly remember giving you four. Two for you and two for your DadTony said “Two young men” Well Just for that Tony, I’ve put you on my Christmas Card List ! I’m even tempted to come to up to Preston with me 6 string banjo and help your group out with the Christmas bookings.
Jim Has admonished me for wearing my watch in the Product introduction
DVD, he is quite right too. I was so keen to see how easy the appliance was to work on that I plumb forgot. Lets just hope that if you sell enough ISE washers that you’ll be able to own one tooI see that Geoff is miffed about me forgetting to give him some pens. That was because I was too busy polishing off the Chedder and Red onion
Chutney sanrnies that his good lady kindly made for me and Rob.
Don’t Worry Geoff your pens (Just Like the proverbial cheque) are in the post.To all the other 40 odd ISE Participating members that Rob and I visited in the western half of the UK over the last fortnight I’d just like to say a big thank you for your time and interest in this project.
Poor old Kev Heath is about to repeat the whole process in the eastern half of the country over the next two weeks which will be even harder considering the time of year. I just hope he finds the guy’s half as friendly and welcoming as I have West of the Pennines.
Though there are those who say that the best thing to come out of the eastern half of the country is the M62 (Only joking Kev)
All Being well I will be visiting our Kilted Celtic cousins in the second half of January to give them a chance to get over hogmanay. (by the way to save any confusion I’m referring to Bonnie Scotland not Corby 😉 )
Regards to all
Sean Delaney
