eastlmark

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Viewing 15 posts - 1,171 through 1,185 (of 4,480 total)
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  • in reply to: HELP! any BSH guys out there? #354298
    eastlmark
    Moderator

    Re: HELP! any BSH guys out there?

    Martin wrote:Go for a 648708 then Mark. 💡

    photo of that one on Qualtex site does not look anywhere near big enough…..is it just the photo or maybe it is way smaller.

    in reply to: HELP! any BSH guys out there? #354296
    eastlmark
    Moderator

    Re: HELP! any BSH guys out there?

    oh no! when I try to order I get the dreaded:

    Regretfully part number 644575 is no longer available, please delete this part number to continue with your order

    in reply to: HELP! any BSH guys out there? #354295
    eastlmark
    Moderator

    Re: HELP! any BSH guys out there?

    thanks so much Don, it is infact a matt silver rather than Chrome so it may be correct, only issue is that BSH only have it available to order. Machine is in a cupboard so customer is not bothered about finish especially when I tell her the cost of the complete door.

    in reply to: HELP! any BSH guys out there? #354292
    eastlmark
    Moderator

    Re: HELP! any BSH guys out there?

    in much the same boat here as well, this one is a fancy looking Siemens version, model WM16S494gb16 only shown as complete door, part number 704288 on BSH site. Can Don, or anyone else conjure up a part number for a handle for this one? Do I really have to charge a customer £91 + my charge, for a door handle repair?
    thanks in advance.

    in reply to: FindMyEngineer.co.uk ?? #346197
    eastlmark
    Moderator

    Re: FindMyEngineer.co.uk ??

    Martin wrote:…..An Arsenal supporter…..

    thats the polite form anyways…..

    in reply to: The Stig #234284
    eastlmark
    Moderator

    Re: The Stig

    OK, Not blowing my own trumpet, and I still dont watch the show anyway, but I was right in 2007 and today, by chance I found out who the new Stig is. Whats more I just repaired his mums dishwasher! (a Brandt if its important).
    Of course I have been sworn to secrecy and would loose value customer where I to blurt it out.
    All I will say is, like the previous one, he is not a houshold name and if named most would not have heard of him anyway.

    in reply to: FindMyEngineer.co.uk ?? #346194
    eastlmark
    Moderator

    Re: FindMyEngineer.co.uk ??

    despite signing up to a Gooner’s site is a painful thought, I have just registered. ignored the DD form, correct?

    in reply to: Metal fans? #354957
    eastlmark
    Moderator

    Re: Metal fans?

    closet ‘banger then Jim?

    someone there has way too much time on their hands, did expect to find some laughable errors but have failed to find any. A interesting though pointless site.

    in reply to: Smeg UKST45 Dishwasher pump #355278
    eastlmark
    Moderator

    Re: Smeg UKST45 Dishwasher pump

    uni pump motor should fit, maybe usual socket to wire tags needed.
    As for reset, cannot picture this one in my head, but the usual way is to hold a start button (or prog select if it only has the one) down, or turn off at the mains and select a different program. Failing that, press start or prog select button 4 times at switch on before the lights come on and then swtich off again.

    in reply to: Hpt dw DWF 30P/7 (Bosch) pcb repair. Detail required. #354454
    eastlmark
    Moderator

    Re: Hpt dw DWF 30P/7 (Bosch) pcb repair. Detail required.

    laurenceuk wrote:Posted by Eastlmark

    Electronics as a hobby is fine and I must admit I found the recent Miele power board fuse and relay thread interesting as I have puzzled over those no drum action faults for many years.

    Hi Mark

    Can you post the link to this Miele thread please.

    Laurence


    took me ages to find it!
    here

    in reply to: ISE 10 CD 601W #355024
    eastlmark
    Moderator

    Re: ISE 10 CD 601W

    take the cover of the fan, its just next to the condenser once the bottom panel is off, just one screw. Chances are the fan is full of flea ridden dog hairs.
    there is a manual reset (I think) stat on the heater, might have to dismantle the backplate to get to it though.

    in reply to: Whats the most annoying thing customers do? #107907
    eastlmark
    Moderator

    Re: Whats the most annoying thing customers do?

    ….get all angry with me when I suggest that maybe they should have had the intelligence to not use their cooker when they know we are just about to turn up to repair it.


    ……gawd, how much is property down in the south west then?

    in reply to: Diplomat ACA 9102 slimline dishwasher #355007
    eastlmark
    Moderator

    Re: Diplomat ACA 9102 slimline dishwasher

    lovely bit of Chinese quality there John. Will be the diverter valve thingy that is part of the wash pump. New pump req or you may be able to remove the ball in the valve. either way, dont forget to order 3 (or 4?) hose clips for it as well.
    012G9380538 pump

    in reply to: Whats the most annoying thing customers do? #107904
    eastlmark
    Moderator

    Re: Whats the most annoying thing customers do?

    maltheviking wrote:Customer rings up the other day to have her washer fixed. Usual question “can you give me a time?” I usually reply, are you going out? she replies, yes in the morning until about 1 oclock.
    OK I will put you down for a PM call sometime after 2 oclock is that OK? yes she replies I will be in all afternoon.
    I arrived at 3.30 to find she is out (15 miles travelling).
    When I get home there is a message on my answerphone, “sorry we waited to 3PM we are now going to pick the kids up and are going away for the weekend”.
    She rings up on Monday and says sorry but you were coming at 2PM. I reminded her that she was not going out that afternoon and I never give a precise time. Can you come back she said ? so I said yes but you will be charged extra for the waisted journey, her reply, dont bother I will get some one else
    My invoice is in the post, though I doubt I will ever see it.

    By the way, single mum with boyfriend on tow

    this is almost a daily occurrence, no matter how much you stress the point on the phone, the customer will only hear what they want to hear and when you stress the point that we have “never given an exact arrival time in over 20 years, why then would we start now with you” no doubt the usual response is that you are calling them a liar.
    Sometimes I wish we recorded every booking and could download the recording onto our smart phone and can instantly play it back to the customer on their doorstep or wherever when we are accused of being late. No doubt possible but worth the hassle just to see their faces before they slam the door in mine.

    I banned the use of “after” when taking bookings and instead offer “between 2 and 6” or whatever but even that does not get through to many of the thicko’s out there.

    in reply to: Bosch dishwasher free call????? #354683
    eastlmark
    Moderator

    Re: Bosch dishwasher free call?????

    twicknix wrote:Just been on the blower to my mother who have this dishwasher but after checking it out, it was not affected. Glad to know that I can sleep soundly knowing that my mother is safe!

    It’s quite worrying that after attending a few of these jobs in the past. Thankfully some of these repairs were too costly to put right and it became BER. Did them a favour in some respect.

    going a bit OTT there twicknix, just the sort of hysteria that these sort of recalls prompt.

    Bosch must love Beko though, all that national news their re call has prompted yet Bosch have gone completely under the radar, not even the merest hint! Me thinks the London fire brigade are responsible for promoting their one, no doubt one of the top brass there has a Beko product. 😉

Viewing 15 posts - 1,171 through 1,185 (of 4,480 total)