Forum Replies Created
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helo_75
ParticipantRe: Hoover WMH148DF-80 Timing Fault
only the selectors integrated on the pcb on this model, so not so cheap! pcb’s are goin down more often than katie price, so its probably that
helo_75
ParticipantRe: Hotpoitn WML520p UK
wonder where that could have been then 😉
helo_75
ParticipantRe: Hotpoitn WML520p UK
the product code is always the commercil code, less the first 2 numbers, so ur product code is 76350
he tub number u need is indeed C00096198
it SHOULD come with pulley on it
helo_75
ParticipantRe: HOTPOINT WMD960P 54728 807110506
nope, youll need a smartcard and a reader
helo_75
ParticipantRe: HOTPOINT WMD960P 54728 807110506
had a ton of these, its a 3 phase machine and the pcb is a duffer
if u leave it long enough, it will abort
helo_75
ParticipantRe: hotpoint induction hob et6004
email? i have a manual here…..
helo_75
ParticipantRe: Hotpoint WF 560 Tripping mains electrics
there was a memo regarding this very fault
u need new brushes, and the pcb programming with a new eprom file
your tools wont help you!helo_75
ParticipantRe: Hotpoint WML520
have u tried the c00281253 drawer yet? thst usually works
helo_75
ParticipantRe: Beko fridge freeze recall
‘oncall’ are doin a hell of a lot, and theres plenty more to come
and people are refusing deliveries of all beko appliances nowhow long can beko last?
helo_75
ParticipantRe: Hoover washing machine 8yrs old
or change the heater, whichevers quicker
helo_75
ParticipantRe: Bosch do FREE callouts!
kwatt wrote:I would point out, it’s not just Bosch.
I would also point out that most of these products are most certainly not insurance. They are not underwritten and they are NOT FSA regulated. They are service or warranty plans, not insurance.
I had to do a bit on this for the WTA DEGs report thing and ended up learning a bit about it. It’s quite interesting when you get into it.
It trips into other sectors as well, as I found out.
The manufacturer’s I know are using this off the top of my head are:
Indesit Company
Glen Dimplex Home Appliances
BSH Group
Candy Hoover Group
Whirlpool
Electrolux GroupProbably more I’d have to look up.
Where it’s direct service by the OEM it locks the customer to the OEM service.
Where it’s indirect service the agent gets the call back at an insurance or warranty rate as opposed to a chargeable rate, thereby cutting their margins.
It excludes the independents from the equation pretty much and will, almost undoubtedly, have reduced the volumes available to the independent sector.
Having said that, some agents that do work for DAG see a volume increase where the direct agent isn’t used.
I could go on about it but I’ll refrain.
My overall take on it is that, on the whole, I don’t think it’s a good thing for the health of the service industry but that’s just my opinion.
I don’t think that, on balance, it’s that good a deal for the customer as, after all, the warranty company isn’t doing it for nothing and the manufacturers will (pretty much I know) also be having a slice of the pie. This will almost inevitably lead to higher service costs, even if they are masked in a £10 or whatever monthly direct debit.
The manufacturers and warranty companies however are very pleased with the situation.
K.
and COMET, we’ve been doin this for some time now, ppl seem quite keen, but the limit is £150 for us
helo_75
ParticipantRe: comet
you all seem to be enjoying this don’t you?
there are a lot of peoples livelihoods at stake here remember
helo_75
ParticipantRe: Dispenser door for Hotpoint BWM129
quite involved, all the selectors are a push fit onto the bezel, which is also screwed on to the soap box
experince would suggest, if ur ok with it, just pull the pin out and change the drawer front, something else normally breaks for sure!
helo_75
ParticipantRe: New design fault with Hoover/Candy drums?
seen a few.. at least its a screwed tub and can be repaired… wait till u see one of the new ones that blow up!!
helo_75
ParticipantRe: Dispenser door for Hotpoint BWM129
they dont seel it seperately, it comesa as a part of the fascia.. total rip off, cos u can still just change it
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