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leavemetogetonwithit
ParticipantRe: Bosch pcb repair?
Martin wrote:The Spanish spark will have hooked the machine up to their 380volt 3 phase power line Mike so the module is likely toast…!!!!:wink:
😕
Are you psychic, Martin, or did I miss something?
Mike.
Edit: OK, I guess you just guessed from the 380v figure. Must admit it would have been a long shot that Spain used 380v meggers!leavemetogetonwithit
ParticipantRe: Whirlpool D/W Wash Pump
This subject already has a whole sticky thread to itself. It’s third thread down on this forum and worth a read.
Mike.leavemetogetonwithit
ParticipantRe: Tricity Marquis 2935
I should think it uses an energy regulator. This works differently from a thermostat so your measurements wouldn’t prove anything much. If you don’t have a spare regulator to hand, and I’d have thought one for that old banger would be cheap anyway, you could try “borrowing” one of the others if they are same type and see if it then transfers the fault, if you see what I mean. If you find the regulator is obsolete, post up a description and numbers. One of us may have one.
Mike.leavemetogetonwithit
ParticipantRe: Bosch pcb repair?
Was it that he got his megger leads on the wrong pins? (Spanish electrician unfamiliar with English plug perhaps?) 240v ac rms has a peak around 340v IIRC, so I wouldn’t have thought it would have got that upset. It really depends on how long it was applied for. 5 secs would be normal for insulation test. I should think it would be DC so it should have been “stopped” by the first capacitor to get it.
Phone call to either QER or EMW explaining situation would be best. They are very helpful.
Mike.leavemetogetonwithit
ParticipantRe: I should cocoa!
DrDill wrote: i dont charge some customers more than others, i dont steel customers property from thier pumps etc, i dont give insurance estimates for repairs without inspecting the machine, and we do have and use suitable test and safty equipment, but hey this is probably why i dont make as much money as others.
(My bold)
DrDill wrote: thats why i am not bothered about repaircare anymore, just fill in jobs if we are in the area installing a Miele with a £200 profit!
:hmm: Please tell me. Who is making more money than you? Maybe they could teach me something.
I have to say, this thread is proving very educational!
Mikeleavemetogetonwithit
ParticipantRe: I should cocoa!
allan73 wrote:Rolf says I get round there and its the two little drainholes on a standard hotpoint wm door seal shes thinks are rips .
I was in that same situation once but with an expensive whirlpool door seal I’d ordered in 😯Just remembered, exactly same happened to me on a Whirlpool couple of years ago. Bet it’s still in my spares pile somewhere.
Mike.leavemetogetonwithit
ParticipantRe: I should cocoa!
kwatt wrote:
DrDill wrote:
Now here’s the easy option. JUST VISIT THE DAMN MACHINE. Simples!Are you putting any caveats on that at all or, is it a case of every machine should get a visit regardless?
I’m just asking as I don’t think that this has been well thought through by anyone here. Nor have they considered the root of the actual problem, just whinging about the symptoms instead of trying to cure the disease.
K.(My bold)
:hmm: You’ve got me wondering, there Ken? Can you unpack it for us a little? Is it about ISE? Or what?
Mike.leavemetogetonwithit
ParticipantRe: I should cocoa!
DrDill wrote: We also get regular visits from Trading Standards who are based 100 yards away, and regular visits from HSE, hence my stance on trying to do everything correctly!
Ah, so that’s the real reason why you’re so, “Absolutely Scrupulous”?
Phew! I had thought you must be some kind of android.Mind you, don’t forget to ring your friends and ask them to pop round and check me out; or next time you see them, if they’re due round soon. I’d love to have a chat with them. Perhaps I’ll show them this thread so they can see for themselves what I get up to!
😆
Mike.leavemetogetonwithit
ParticipantRe: Indesit WIXL143 intermittant?
An excellent piece of business advice, Martin. Great analysis; tells it just like it is! I am grateful for it. (Especially after a day like I’ve had. 😉 )
Mike.leavemetogetonwithit
ParticipantRe: Busy? I am turning work away
Hmm. Another thought-provoking thread!
I think I have often advised BER where another engineer might have encouraged repair. This is mainly because I’m lazy and I want to get home. Also, I have so often seen second hand machines in perfect condition go for £5 in the local auction, that I tend to place a lower value on a broken machine than it is probably worth to the customer.
Now you may say, I should leave the decision up to the customer and I do, I do! I assure you! But it’s a subconscious thing. However neutral you try to maintain your countenance, your true thoughts and beliefs show through and customers pick up on them.
Mind you this has meant that I don’t have a large stock of unused modules etc., bought in error, because I tend to err on the side of caution and not throw good money after bad.
Mike.leavemetogetonwithit
ParticipantRe: I should cocoa!
gandh1 wrote:
also by tying customer down to a callout for a probable BER, do others feel that customers will feel more inclined to shell out for the repair as theyve already wasted £30 on a callout, might as well spend another 100 and get it fixed, in for a penny… etc
Hmm. I don’t know about that. I can’t remember the last time anyone went against my advice and opted for a repair when I had called it BER. It has happened a few times – when the customer was about to move house for example and had agreed to sell the machine on to the new owner – you know, “just get the damn’ thing going for now.” Even down here in windswept Cornwall, there’s the odd unscrupulus character, would you believe?
Mike.leavemetogetonwithit
ParticipantRe: I should cocoa!
DrDill wrote:What a long winded load of rubbish written by some one to try and justify writing a quotation for the cost of repairing an appliance without seeing the machine!
Now here’s the easy option. JUST VISIT THE DAMN MACHINE. Simples!I’m so glad to hear that you do read my posts!
Mike.leavemetogetonwithit
ParticipantRe: I should cocoa!
OK, I would like to make some suggestions to insurance companies as to how they should be running their businesses!
What does that have to do with us?
Well, when it comes to estimating the likely cost of a repair to, for example, a cheap Indesit washing machine which is leaving black marks on clothes and making a noise like a jet engine, there is really no need to involve anyone, insurance company or client, in the expense of dragging an engineer out to put his name on a piece of paper that just says what we all know already with a 90{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} level of certainty.
It can all be done over the phone or by e-mail.
The only reasons I can see for a visit would be:
a) to establish that the customer was not giving a false account.
b) in cases where the customer was not competent to answer a few simple questions about the machine; through infirmity or age perhaps.In case a)
This could be overcome in many cases by utilising the benefits of modern technology. Many customers can take a picture or a video clip and send it to the engineer. The engineer can specify how this is to be done, over the phone or by sending pre-recorded video instruction clips over the internet, if necessary. In this country, IMO, 90{e5d1b7155a01ef1f3b9c9968eaba33524ee81600d00d4be2b4d93ac2e58cec2d} or more of the population are too honest to bother trying to scam an insurance company.
The proportion of scrupulously honest engineers is probably about that too. So the insurance company need not fear being ripped off. Indeed the money they would save, and the consequently lower premiums they’d need to charge, would more than compensate for the odd scammer that slipped through the checking mechanisms that would be in place.In case b)
An engineer visit would be necessary, unless a competent carer, neighbour or relative could be dragged in.Engineers, don’t worry! You would still get paid well enough to compensate your expertise and you could spend more time in your armchair and less whizzing around on icy roads, endangering your own and others’ lives.
And, of course, there would still be plenty of instances where faults were not easily enough diagnosed without your esteemed presence on site!
Mike.leavemetogetonwithit
ParticipantRe: I should cocoa!
DrDill wrote:
leavemetogetonwithit wrote:
I was joking; sort of.
But in reality, in such circumstances, I think I would risk putting in an estimate, quote even, for the cost of bearings + inner drum replacement (or welded drum if appropriate). I don’t think the insurance company would be very likely to take me to court, even if they did bother subsequently getting a second opinion and I turned out to be wrong.
The only way I would consider I had come unstuck is if they asked me to do the b****y job! But then I could just say I was too busy!
Mike.I think YOU have stated that you would give an insurance estimate with out seeing the appliance!!
I dont make accusations or assumptions, i am making my comments on what others have wrote and YOU wrote the above not me! And by the same token, dont write things on a forum that is read by 1000 odd people if you dont want any one to respond!! IT WORKS BOTH WAYS.Oh and a small point, its only you that has taken offence, why is that?
Dealing with your last point first:- Why is it only me that has taken offence?
I don’t know, I had the impression others such as gandh1 were slightly unhappy with some of the things you said.gandh1 wrote:i like the fact im now a belittler, when my post was actually a serious quandry that was up for discussion
But I’ve been wondering why we haven’t seen lee8 in this thread. I assumed your critcisms of people who suggest robbing rich folks’ sump hoses to give to the poor in Africa would have got his back up! I guess he’s either on holiday or just too busy to log in at the moment. 😛
Anyway, you really haven’t defended yourself very well. All you’ve done is rattled off the same old assertions about how honest you are and about how dishonest some of the rest of us (no names, just in case anyone should accuse you of defamation) are, without any sort of evidence that would not be thrown out of any court; or for that matter out of any pub!
Please, please, please give Trading Standards a ring at your earliest opportunity. Send them a copy of the posts of mine that you object to and get them on my back. I much prefer dealing with rational people!Now, refreshing and renewing this page, I see gandh1 has come in with a comment which anticipates where my original train of thought had been bound.
I will now start another post to talk about that, which is far more interesting to me.
Mike.leavemetogetonwithit
ParticipantRe: Indesit WIXL143 intermittant?
iadom wrote:If you don’t touch the machine it will keep on firing into life for less than a second before pausing for 15 to 30 seconds and repeating this :rolls:
guessing the wonderful main PCB has gone AWOL, any one else come across this?
Jim.
No, never seen that. I agree with your guess. Sounds like it could have something to do with a worn out capacitor not doing its job right.
EMW?
Mike. -
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