Forum Replies Created
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Re: hotpoint wm76s
Simon,
You can set it just to rinse and spin though under ‘Special Features’ (I think its called?) Run that and see for yourself what happens?
On the circuit board though, I recommend you take the fascia panel off and carefully remove the Programme Module completely. Then closely inspect the PCB side of the board especially around the Eprom solderings. They are very very close together and can track if they get damp or corroded. Sometimes if there is a hole in the Door Boot at the top, water can splash onto the terminals during spin (just when the error comes up at the end of the cycle 😉 😉 )
Worth a closer look 🙂
Good luck!
Martin
Re: Basic Electrical Safety
I thought PLI should be all encompassing including ‘professional advice’?
If that however is not the case ( & I will seek advice myself on this) then clearly and in future I too will add a ‘disclaimer’ in place of my ‘signature’ at the bottom of ALL my future postings 🙄
Martin
P.S what do you think of my new signature, will that cover me now I wonder 😕
_______________________________________________________
The postee cannot be held responsible or accountable for any information or advice given that later proves to be inaccurate or misleading. Any advice that necessitates the recipient into carrying out repairs or inspections to electro/mechanical equipment does so on the understanding that the postee bears no liability whatsoever for any injuries or loss of life to the said recipient or any third party.Re: yesterday I lost £37.50
True enough Ken, and the reason behind my posting was to reinforce the case for a more money. 😈
If Kevin takes full account into his actual costings he will find I am not far out with my calculations sadly 🙁
Martin
Re: Basic Electrical Safety
andy_art_trigg wrote:How much does it cost and who does it?
Contained within my Public Liability Insurance Policy Andy. Within the extensions covered under the “Consumer Protection Act (Part 2) 1987. Under the clause…
….”The Company will idemnify the Insured in respect of legal costs and expenses incurred within the Companys written consent in defence of any criminal proceedings brought or in an appeal against conviction arising from such proceedings in respect of a breach of that Act. Provided that the proceedings relate to an offence alleged to have been commited during the Period of Insurance and in the course of the Insured’s Business……………….etc etc”
Martin
Re: Basic Electrical Safety
andy_art_trigg wrote:My intention is not to be facitious, but to clarify the accepted wisdom on UKW that we can’t give technical info to the public.
We surely can and invariably do Andy, daily, always have done. That is one of the main stays and benefits to the general public that UKW provides day in day out.
andy_art_trigg wrote:We can’t advise how to fit a motor, or which wires go where on a 3 wire thermostat, but we can advise how to wire a plug etc.
In law, liability cannot be fully assessed or proven from advice given here within its many pages. All the while UKW carries a full ‘disclaimer’ that points out that the posting by individuals are NOT the responsibility of UKW. However individuals giving advice could possibly be deemed liable if such advice were incorrect, unsafe or proven as irresponsibly given.
I put my hand up to telling someone how to wire a thermostat, sure, no problem as far as I am concerned. Hasn’t been a problem so far at least AND I do have insurance in place as a safeguard against such actions.
UKW however so far is only showing how a 13 amp plug should be wired up and that is all. Anyone buying a new plug these days will see a piece of card attached to that plug with wiring instructions included anyway 🙂
Martin
Re: yesterday I lost £37.50
Kevin, Sorry to say, you got your figures wrong on this call mate 🙁 I figured a breakdown of your costs as follows :-
Travelling time to and from ‘Out Call’ ………20 mins (minimum)
Waiting time in van for a ‘No show!’…………20 mins
Total time therefore……………………………..40 minutes(@£20 per hour) = £13.33
Travelling costs (including Fuel/Tax/insurance/Vehicle Maintenance/tools/stock holding etc) estimated at around £1.79 per mile ( X approx 8 miles) = £14.32.Grand total of loss so far = £27.65.
Then you have to return to complete the call when the customer decides to be at home. That will then be another 20 mins travelling time of £6.66 plus another 8 miles travelling costs of £14.32, add to that another 20 mins to complete the repair @ £6.66. Total of £27.65
Therefore on this one example your costs were £27.65 for the first visit, add plus the other £27.65 making a sub total of £55.30.
You may have noticed at this point that I haven’t included administrative costs here, all that extra paperwork and phone calls but lets just suppose a blanket costing of around say £1.50 possibly?
Sub Total brought forward £55.30 plus £1.50 admin equates to a GRAND TOTAL OF ….£56.80!!!!!!!
Sorry to upset you even more by informing you that your losses are likely to be much greater than you first imagined 😥
MartinRe: Indesit WIDL 126 UK Washer Dryer.
dmanicolo wrote:Problem was a sock stuck in hose, all sorted!
Did they not charge you for that I wonder ❓
Martin
Re: Whirlpool Dryer AWZ 121 stopped heating
Ah! but all 3 are ‘auto-resetting’ on this machine, it’s sure to be the element open circuit I’m afraid.
Easy to check, UNPLUG THE MACHINE, remove back panel, take the 2 wires off the element lugs and check with a meter for continuity. No reading? no element! (see my previous post)
Martin
Re: Whirlpool Dryer AWZ 121 stopped heating
Yorkshirelad,
You will need an Element Assembly (Part No : 4812 259 38175) cost £34.95. Should be available if you go into “shop@” in the Navigatior Bar
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Martin
Re: I think Kwatts wrong
Ken,
OK I think you will agree at least that 2 members of UKW do not fully agree with ‘that’ article in its entirety. Although we concede it is the Administrators right to publish whatever he thinks fit for public consumption by so doing. But perhaps he may just stop for a moment and consider that PERHAPS it doesn’t fully represent the feelings of the trade ‘per se?’
kwatt wrote:And we’ve had a nice chat about it too.
Is this the point where we must draw a veil over the subject then?..Hope not 🙂
Lets just see if anyone else ‘dares’ to comment, for or against anyhow 😯
Martin
Re: I think Kwatts wrong
Ken,
You are clearly missing the point here, possibly totally missing the point 🙁 IMHO.
Richard and I are simply saying that your ‘article’ should be dramatically edited to remove the obvious bias you have with the trade in general. Now, before you missunderstand even the first part of my opening statement, please read on…..
Both Richard and I are on your side of the fence, first off, don’t forget that. :lesson: BUT you are (forgive me here 😳 ) going on about ‘Sale of Goods act’ & ‘EU directives’ ‘ UK Consumer Law’ even, all of which we fully agree is part and parcel of our business. BUT not relevant or bares any part of what is relevant in this case.
We are simply asking you to tone down the content of that article so as not to exacerbate ill feeling and missunderstandings between ALL interested parties. To show real neutrality based on fact of what one can and can’t do, what one can and cannot expect.
Sadly, and possibly acting somewhat hastily, before waiting for “OTHERS” to comment 😈 (to back us up here for Christ sake 🙂 ) I should rewrite your article to see which bits I would edit out ❓
Maybe I will take time to do that with respect to you Ken for holding your corner so stalwartly 🙂
Martin
Re: creda 37747 tumble dryer thermal cut out switches help?
My goodness Jackie you have a bit of a problem there 🙁
As far as I know with this model you should have (possibly 😕 ) one BLUE wire and a ‘double’ RED wire, that should go to the ‘left hand thermostat'(THE ONE WITH THE RED DOT ON IT) And a single ORANGE and a single BROWN that should go to the ‘right hand thermostat’???
Not certain on this as there are many variants, but as a tip, the length of the leads will give the obvious clue here, as at least 2 cannot reach across to the right hand t/stat 😉
If the colours I have given you are incorrect, exactly what have you got there? (Doubles & singles of course)
Hope that helps?
Martin
Re: I think Kwatts wrong
kwatt wrote:So no, often telling the customer the truth is very often, as the old saying goes, the best policy.
It’s an applaudable principle to adhere to and we all try to maintain such, of course, in our daily business dealings. This however is not really the point to which Richard and myself were trying to make clear here.
kwatt wrote:I would argue that, while we are on the consumers side to a degree we are also employed to save the manufacturer money.
The point as you readily admit by that statement is all too clear and if I may say so, somewhat contradictory to the suggest all the ‘warts and all’ of our dealings with manufacturers/wp’s should then be exposed in this way. And that “we are on the customers side to a degree” must be yet
another principle to adopt. Dont forget that we are dealing with at least two camps here and I believe it is wrong to ‘lay bare’ all that goes on behind the scenes in this way. Tell them what is relevant, when it is appropriate to do so in order to maintain full and lasting relationships within interested parties.I will sit back and wait with interest as to the views of others, should they wish to do so, especially the thoughts of the manufacturers, who, unlike Joe Public, will be able to read and take notes from this forum. Perhaps even comment???
Who knows 🙂
Martin
Re: ZANUSSI FLE1116W NOT HEATING PLZ HELP?
It could well be connected with the heating fault yes, but by no means certain 🙁
Martin
